Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2015

    Lawn care

    Hometurf has been doing our lawn for many years now. We have been very happy with their results. Our lawn is always looking great. When we do need their staff they are always corteous and helpful.

    Answer from pro:

    Hi Mr. or Mrs. Kryzcheck, thank you for taking the time out of your day to review our service and thank you for being a long time customer. We are happy to hear that your lawn is always looking great and that our staff have been able to help when needed. If there is anything else we can do to help in the future do not hesitate to contact us. Thank you for your patronage.

    Reply created 22 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    lawn care

    Hometurf has done a very good job applying their product on my lawn. I have never been able to know when to buy and apply and water my own product with success. every RETAIL company that sells seed, fertilizer and weed control has a different story for success. As well, they disagree with each other as to when to apply these products. I have spent more money than I care to admit with very little success. All I know is that since Hometurf has been looking after my lawn for the past 3 years it has NEVER looked so good.They know when to apply their product and they leave a description of what they have done each time and how to water and when each time.Keep it up Hometurf ! their 7 step program works for me !

    Answer from pro:

    Hi Len, Thank you for your great review! We are very glad to hear that we have taken the complications out of having a beautiful lawn. Our goal is always to make our customer's lives easier. If there is anything else we can do to help in the future just let us know! Thank you.

    Reply created 22 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2015

    Lawn service

    first year with these guys. So far so good. My lawn is already looking better after 2 visits. Hoping the rest of the season will be just as good as what i have seen so far.

    Answer from pro:

    Hi Mr. Bailey, thank you for taking the time to review our service. We are glad to hear that you are happy with the service so far this year and that you are seeing an improvement after just two applicaitons! If you have any questions or concerns for us in the future just let us know. Thank you.

    Reply created 19 May 2015
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 15 May 2015

    Lawn Care

    I am so frustrated with this company. Firstly, our lawn is absolutely covered with weeds. They applied their weed control, which did not help. I called to inform them of this and their response was that they would send someone for another application “when they are in the area”. I asked if that would be within the next week or so, but they do not seem to be in a hurry to send someone back, despite claiming they have put this on “rush” order. It’s been over a week now so I had no choice but to mow the lawn with the weeds. The rep on the phone said when someone finally does show up (not anytime soon), they will only treat weeds which are visible (ie: if I mowed the lawn and the weeds were chopped during that process, they would not take the time to locate those weeds). Secondly, I had underground sprinklers installed last year and mentioned that I was concerned that they would be damaged during the aeration process. They put this in their “notes on my account” and asked me to flag the heads to ensure their safety. The kid they sent to my home was about to begin the aeration process right by one of the sprinkler heads. Thankfully I was home and I rushed out to stop him. He wasn’t even aware of the heads. I asked why he didn’t read the “notes on my account” and he said he “didn’t see that note”. Thirdly, I have gates on both sides of my house to access my backyard. I specifically explained which gate I want used and which gate should never be used. They said they “put notes on my account” so that the gentleman that comes would use the correct gate. He never does. I have literally called this company at least 8-10 times since last year (after every application) to complain that the wrong gate was used. The response I get each time is “we are sorry, we have added new notes to your account”. I don’t understand how many notes need to be added to get your people to use the correct gate. It’s not that complicated. Lastly, there are several patches of dead grass on my front lawn. I have asked for those areas to be treated and their response is “if we can, we will”. That’s not a very comforting response. I had brand new grass and sprinklers installed 2 years ago and was looking for a reliable company to help maintain my investment. I’ve paid over $500 the past 2 years to Hometurf and this will be the last year I use them.

    Answer from pro:

    Hi Ricky, Thank you for your review. We are sorry to hear that you are not happy with the service. It is our goal to ensure that every one of our customers is 100% satisfied with our service. We are glad to hear that you let us know about the weeds and that we have set up a free re-spray for you. Our technicians will still be able to treat the weeds when the lawn is cut. We encourage our customers to continue proper cutting habits as the weed control will still be effective when the weeds are cut as the weed control is absorbed through the leaf of the plant. In regards to the sprinklers we always ask customers with sprinkler systems to mark their sprinkler heads for us and will not complete the application if the sprinkler heads are not marked. As for the gate, that is our mistake and we apologize for that. If you provide us with your address we can look into these matters for you. We would love to rectify any concerns you have and keep you as a customer, please contact us with your address so that we can do so. Thank you.

    Reply created 15 May 2015
  • Review from Brian
    Rating: 5 out of 5
    Review left on 27 Apr 2015

    Complete program

    This will be our third year using Hometurf for our lawn. Our lawn was in need of some professional help a few years back. Hometurf took the time to listen to what I needed done and the end result was great. Anytime I need to talk to someone there, they are always courteous and very helpful.

    Answer from pro:

    Hi Brian, Thank you for taking the time out of your day to review our service and thank you for being a loyal customer for the past 3 years. We are very happy to hear that your lawn is looking great and moreover, that our staff have always been helpful and courteous. If you have any questions or concerns in the future do not hesitate to contact us. Thank you for your patronage.

    Reply created 27 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2015

    lawn care services

    I signed up for hometurf lawn care, as I wanted the aeration done on my lawn, and I was very pleased with the service I received all summer. The fertilization was done on time and the service techs were very nice and helpful

    Answer from pro:

    Hi Anita, Thank you for reviewing our service. We are happy to hear that you were very pleased with the service last season. If you have any questions or concerns for us in the future do not hesitate to contact us. Thank you.

    Reply created 26 Apr 2015
  • Review from willis
    Rating: 5 out of 5
    Review left on 24 Apr 2015

    lawn care

    We are very pleased with Home-turf's service. Advance warning was given prior to the application of the lawn's spring feeding. Tyler the technician came on time and was fast and professional. He did a great job, not missing any spots and applying an adequate amount of fertilizer to all the lawn areas. We would definitely recommend your lawn care service..

    Answer from pro:

    Hi Mr. Eder, Thank you for your kind words. We appreciate your feedback and are very happy to hear that you were satisfied with your first application this season. If you have any questions or concerns throughout the season just let us know. We are here to help! Thank you.

    Reply created 24 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2015

    Lawn care

    I have used hometurf for two years and have been quite happy with the service. The work is done when it is supposed to and they call my house the day before they came. My lawn is one of the best on my street.

    Answer from pro:

    Hi Jack, Thank you for taking the time to review our service. We are glad to hear that you have been happy with our service over the last two seasons and better yet that your lawn is looking great compared to your neighbours! If you need us for anything throughout the season do not hesitate to contact us. Thank you for your patronage.

    Reply created 22 Apr 2015
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 22 Apr 2015

    Lawn and weed care

    I use Hometruf to furtilize my lawn and control weeds. Unfortunatly, they are done in one minute( I watched them do this through my window ) and there are always granulates all over my driveway and walkways. In addition, I always have to call them back to re spray the weeds as they never get them all. They miss spopts and won't go all around your house unless you ask! Every time! I think Hometurf technicians need to pay more attention to what they're doing and do it right the first time.

    Answer from pro:

    Hi Kimberlee, Thank you for your review. We are sorry to hear that you are not completely satisfied with our service. We do use commercial equipment which allows for our technicians to be efficient when applying product however they should be at the home longer than on minute. We do provide free re-sprays as depending on the condition of your lawn weeds may grow back between visits and we want to ensure customers are completely satisfied with the service. We would be happy to rectify any problems that you may be having with the service. Again, it is our goal to make sure that every customer is completely satisfied with the service we provide. Please call our office to discuss. Thank you.

    Reply created 22 Apr 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Apr 2015

    Lawn care

    I continue to be a client of hometurf after many years and am pleased with the interaction with the field and office staff. This year The field staff provided the first application of fertilizer before I had a chance to rake the lawn when I mentioned this to the service person he told me the lawn should not be affected, but if I was not happy I could call the office and ask for a re- application of fertilizer. In the end this was indeed not necessary but I was very impressed by the response of the service person. It is evident that the staff reflect the attitudes and approaches of the owner of the business. Thanks very much.

    Answer from pro:

    Hi Mr. Grannum, Thank you for your review. We are glad to hear that you have been a satisfied customer for so many years. If you have any questions or concerns in the future do not hesitate to contact us. Thank you for your patronage.

    Reply created 21 Apr 2015
Get in touch