Hometurf Lawn Care Service reviews (3107)

Review from Amalia
Rating: 5 out of 5
Review left on 5 Jul 2021
BEST LAWN ON THE STREET!!
We have been using HomeTurf services for the past several years Our lawn looks green and healthy. It is the envy of the neighborhood. Everyone comments on how good our lawn looks. HomeTurf employees always act in a courteous and professional manner. We are very happy with their service.
Answer from pro:
We are thrilled to have you as part of the Hometurf family, Amalia! Thank you for sharing your kind words with us. We're so glad you found our technicians courteous and professional. It means the world to us and to our entire team! We look forward to working with you again!
Reply created 9 Jul 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Jul 2021
Excellent Lawn service
I switched to Hometurf several years ago due to dissatisfaction with a well known lawn care service. Since then I found Hometurf to be responsive to my needs, happy to redo services when required, and good value for the money.
Answer from pro:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Reply created 6 Jul 2021
Review from Terry Thom
Rating: 0 out of 5
Review left on 5 Jul 2021
Lawn Care
Having struggled for years to have a good looking lawn, I thought that I would let the "experts" do their thing. I was drawn to Hometurf by their apparent good reviews, and their offer of free over-seeding and aeration with the "complete" package for which I opted. They have made 2 visits, so far, and I was somewhat surprised by the scarcity of product which was spread on my lawn. Additionally, I called in May/April to find out when the aeration and over-seeding would take place. I was told that it would be the following week. It didn't happen. I've called twice more since then, and it still hasn't happened (2nd week of July!). I may end up rewriting this review at summer's end, but right now, I am very disappointed.
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Jul 2021
Lawn Care
For 335 dollars annually this is a great deal. Advance notice of lawn treatment is provided and arrives on the date promised. Staff are experienced and provide the service as indicated, even unlocking the back gate by themselves. The Lawns, Front and back have never looked better. We already have a neighbour impressed by what he sees and will likely sign up himself for next year.
Answer from pro:
We are thrilled to have you and now your neighbour as part of the Hometurf family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to working with you again!
Reply created 6 Jul 2021
Review from Thomas Krueger
Rating: 5 out of 5
Review left on 1 Jul 2021
Excellent Service
Service with minimal interruption of our day activities. Most of the time the service team is done before we leave the house. Most of the weeds are under control. There is just the one that is very stubborn, small little yellow flowers, grows wines in between the grass. Wish there would be a solution to this.
Answer from pro:
Thank you for taking the time to share your feedback with us, Thomas! It means so much when our customers share their experiences. Feel free to mention that stubborn weed to our technicians before your next treatment and we will be happy to pay it special attention.
Reply created 6 Jul 2021
Review from Customer of Hometurf Lawn Care Service
Rating: 0 out of 5
Review left on 30 Jun 2021
More weeds now than before the service!
Completely unsatisfied with this service!! We have an irrigation system and water as directed, we cut the lawn to the recommended height but we now have more weeds than we did before we hired this company. See photos. We have called repeatedly to ask them to come and respray and it makes no difference as you can see from the photos. Our lawn is literally full of weeds now. Their spray either does not work or they are not really spraying when they come. Not to mention you have to call and email them repeatedly to have them arrive. Their initial lawn assessment was completely wrong, their initial over seeding left no seeds on any adjacent hard surface which tells me they didnt do it until I called and complained and had them come back to redo it. I have since learned that we are also overpaying when compared to another neighbour who has a lovely lawn. Stay away and choose someone else. These guys will take your money and leave you frustrated!
Answer from pro:
Thank you for taking the time to share your thoughts about Hometurf. Your insight into your experience with our company helps us to grow and improve our business. We pride ourselves on the quality of our weed and seeding applications and lawn assessment and would like to investigate this matter internally. Please send a note to feedback@hometurf.ca with your customer number and a brief description of the issue and our web coordinator will direct the message to our senior leadership team for review. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Reply created 5 Jul 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jun 2021
Lawn weed control and maintenance
Have used service for 8 years and very satisfied with results and cost. they now use liquid aeration and do overseeding. Several neighbours have also started using them. Provide reports on what service was provided and when watering can be done.
Answer from pro:
We are so pleased to know that you enjoyed the service you received from Hometurf over the past 8 years! Hearing the positive impact we have on our clients makes us very happy. We appreciate your business and look forward to working with you again, Roman!
Reply created 29 Jun 2021
Review from Linda Churchill
Rating: 5 out of 5
Review left on 25 Jun 2021
lawncare
I have used them for many years now and never disappointed with them. Great service every year. My lawn always looks great. I would recommend them for your lawn care needs.
Answer from pro:
We are thrilled to have you as part of the Hometurf family, Linda! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to working with you for many seasons to come!
Reply created 28 Jun 2021
Review from Adriana Wise
Rating: 0 out of 5
Review left on 24 Jun 2021
Lawn maintenance
We had brand new lawn and this company ruined it by not taking care of it. We got the full package with everything included. They've shown up once and that was over a month ago. The lawn is now full of weeds and insects. The worst company ever. If they turn around their service and deal with our weeds, I will cha ge my opinion of them. But as of now, I don't recommend this to anyone.
Answer from pro:
Adriana, we’re very sorry that our services did not meet your expectations. We do offer free resprays for those areas that have weeds. Please keep in mind that it does not take long to service a lawn properly with our commercial equipment. Feel free to call us at 1-888-791-8873 or send us a message at feedback@hometurf.ca, and we will contact you to discuss the situation further and create a solution together.
Reply created 29 Jun 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Jun 2021
Hometurf Lawn Care Service
I have been very satisfied with this company and service. I have neighbours on three sides of my property that do nothing with their weeds, lawns or gardens. Trying to keep my lawn weed free is a real challenge as seeds travel by air. Hometurf provides the service to keep lawn weed free and help grass grow with a strong root system. They also provided a spray to get rid of Crab crass which can be a real challenge The technicians are very polite and always give me an update on receipt after work is completed.
Answer from pro:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure, Shirley!
Reply created 28 Jun 2021