Hometurf Lawn Care Service reviews (3107)

I have been a Hometurf customer for several years. They are friendly and provide great service too! I get a call before each service and have a paper report (together with lawncare tips) after. They answer my queries and address any concerns promptly. I have not experienced any pressure tactics all these years. My lawn has been complimented for looking green and lush. I do not regret engaging their service at all and will continue to entrust my lawn with them in the years to come. Keep up the great job Hometurf!

Damaged Lawn..... The 1 star is being generous! I wish we could say more positive about this company who prides themselves in being in business for 34 years, unfortunately they have not learnt much in the way of customer service or satisfaction in that time! When we started with this company in early spring of this year 2020, we actually were only interested in specific services, but they convinced my husband that their program would get us those services and more. We did get more unfortunately, we started with a fantastic lawn and now the majority of it is dead and burned from over fertizling. Their weed program is also misleading, it is a spot program so if you see weeds call them but it takes almost 2 weeks for them to come out, by that time there are so many weeds or you have do it yourself.... Staff that came to the property were mostly inexperienced, running around aimlessly across the lawn and in one case spraying randomly on the driveway but had open flip flops - no safety shoes or PPE. We gave them many opportunities to correct the issues but once again they failed to improve at all. I found dealing with the office staff was hard, they have a lot of attitude and the moment you aren't happy that attitude comes out! I was told this morning when speaking to Desiree Burns that I couldn't speak with a manager higher than her because she is that person, the Customer Service Manager! I have read a lot of the reviews for HomeTurf over the last couple of days and they all say the same thing they ruin your lawn!! The other thing I have noted is that with every complaint they do respond, but it's the exact same message literally word for word. The only thing I can recommend about this company is to run, not walk, from them!! Hometurf please don't worry about responding to this non-recommedation, your scripted response is a waste of your time! UPDATE: We are now in dispute with HomeTurf because we are refusing to pay for this damage and instead we are going to be putting the funds toward getting this corrected.

I was very pleased with the people I met, very professional, very knowledgeable. When they were asked a question they didn't hesitate to answer truthfully. Overall I think this company is customer oriented which in today's world is hard to find.

I am a new client and have had only 2 applications for weed control but it seems to be effective so far. I have seen a reduction of approx 50% of the weeds and the grass looks to be healthier. Nice detailed report of the lawn condition and the application they performed. So far so good !

This company has been awesome for us. I have been using them for a few years now and have since gotten rid of any weed pulling aparatus I had in the home. Care is always taken to work with the initial instructions provided several years ago. Hope to use again.

Great lawn service - very professional. It's great to get notice the day before they come for service, so I have the option of cutting the grass before they come.

We have been using Hometurf for a few years now and find the service great. Our grass is looking great and we're very happy with it all. Would definitely recommend Hometurf.

I have been using Hometurf for last few years and my lawn gets better each season. My neighbour saw the results and also subscribed to Hometurf and now we are BOTH happy.

Every time after the lawn care, there always a report telling us the condition of our lawn and how to take care of it. Very details for us. I will continue use the service.

Neighbour's lawn with no lawn service looks better than mine with Hometurf service and they have a lot of weeds. I was told no company can get rid of the weeds I have. I might as well leave it to look like my neighbour's lawn and not pay for a service. Last year was not as bad so wrote a good review as it was an improvement. This year, I just donated my money.