Lifestyle Home Products

Rating: 4.6 out of 5

Lifestyle Home Products reviews (764)

  • Review from Joyce Hager
    Rating: 3 out of 5
    Review left on 30 Nov 2015

    Sunny with some cloudy periods

    Nine months ago after researching several companies we decided to build are sunroom by Lifestyle, from the get go we had problems after problems to numerous to state them all...... but in the end Life style completed our room and their product looks amazing. We are enjoying the room daily and have received dozens of compliments on the room and people stopping to ask for there business card . I rated this company 6 out of 10 due to the problems from start to finish of install . Lifestyle did honor and fix and fulfilled all our wishes, Thanks to Deb who with out her I do not know if it would be built yet, Thanks to Matt and Brad who worked endlessly on getting the build done. I would say to anyone wanting to use Lifestyle make sure all your i's are dotted your t's are crossed be prepared for some bumps in the road, and you will get a product in the end you will enjoy and be proud of. Ps, I also believe that most of our problems stemmed from our initial salesman and he no longer is with the company.

    Answer from pro:

    Joyce, we are so pleased that we were able to complete your sunroom to your satisfaction, and that you are enjoying it so much! We look forward to assisting you with any future projects, and to speaking with those friends with whom you shared our information. The Customer Care Team at Lifestyle Home Products

    Reply created 22 Jan 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 14 Nov 2015

    Sunroom

    We decided to go with Lifestyle Home Products for a sunroom in front of our home as the sales person was a pleasure to deal with. It went downhill from there. First of all, we went through the whole winter without a door on our sunroom. Cleaning out the snow that got in was ridiculous. When the door was finally installed again, we were not satisfied, as it only opened about 2 ft, which made it very inconvenient. Today, we have trouble bringing in the groceries sometimes, especially when carrying bags in both hands. We asked Lifestyle Home Products to move the bracket above the door so that it could open wider, but they said that they could not because they had to follow manufacturer protocols. I asked what protocol are they following and to please provide proof if that was the case. Mike, the manager I believe, not a pleasure to talk to, sent me a picture of the installation with no measurements whatsoever. He says that the diagram “shows limitations”. The diagram tells you nothing with no measurements. In the end, he could not show me any document whatsoever stating any “manufacturer protocols”, but only a diagram that says nothing. He even gave me attitude and said that “it isn’t very complicated” and that we are “over complicating this”. All we want is to get in and out of our door nicely. My guess is that they do not want to put in the extra work to move it and are just saying things with no evidence (at least I never got it – look at the diagram yourself). I am very surprised that Mike has good reviews at all. I guess we just lucked out on this one. Overall, service was terrible. If you are going to tell your client something, then be prepared to legitimately back it up. In the end, we paid just to not have to deal with Lifestyle Home Products again because that was how unpleasant it was. Oh, and when city hall came to inspect. We had a chat with him about moving the bracket so that the door would open wider and he said that it was fine, if anything better. If it was his home, he’d ask them to do the same and laughed at the current door, how it only opened 2 ft.

    Answer from pro:

    Dear Kathy, Thank you for taking the time to complete our online survey regarding your purchase/experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our customers in the future. I hope that you will consider doing business with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lifestyle Home Products

    Reply created 5 Sep 2023
  • Review from Customer of Lifestyle Home Products
    Rating: 4 out of 5
    Review left on 28 Oct 2015

    New kitchen door

    Replaced a big box store kitchen door with a full glass and blinds inside with another similar one from Lifestyle. Installer was good and the installation went well, product not so much. Now the cooler weather is here we get condensation down the blind mechanism, and it's not hit freezing yet!, and now I find this morning it's leaking worse than the one it replaced. Not happy at all. I have Lifestyle replacement windows throughout my house. Generally they are ok. The door is sheltered, so this is the first time it's had rain on since it was installed in spring, approx. 6 months ago. Come on Lifestyles, get this door replaced with one that doesn't freeze up and leak. Update: Insert was replaced in a professional and timely manner. I'll have to wait and see until it rains if the leak has been fixed.

    Answer from pro:

    Hello Private User, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our customers in the future. I hope that you will consider doing business with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lifestyle Home Products

    Reply created 5 Sep 2023
  • Review from Customer of Lifestyle Home Products
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    picture windows, sliding patiod doors, garage man-door

    My wife and I had been considering putting in an additional large picture window in our family room for some time so we decided to give Lifestyle a call and see what they could do for us in terms of product and price. About a week later we were visited by sales rep Mike Day. We expected some degree of pressure to sign a contract but this was not the case at all. Mike was friendly, relaxed and thorough; it was obvious he was experienced and we felt perfectly comfortable and confident in signing a contract with him...much like having a good friend in your corner to handle the business at hand. The actual installation process was formidable as a brick wall had to be cut out in order to accommodate the new window and the existing window would be replaced as well as the sliding patio doors. Again we were pleasantly surprised as Colin and his crew did an amazing job. We also found them to be friendly and generally just a great bunch of hard working guys. And of course Mike was with us every step of the way coming to check on the progress both during and after the work was being completed. One only needs to watch many of the renovation shows on TV to see that a significant number of renovation and construction jobs go sadly awry resulting in animosity and sometimes even legal action on the part of disgruntled homeowners. We can honestly say that this was not the case; quite the opposite in fact as everything was handled with care and expertise and we couldn't be happier with the entire process and the work that was done. Mike day and the entire Lifestyles team did a magnificent job and we have no reservations whatsoever in recommending them to anyone interested in having home renovations done. Paul and Sandy Viikna

    Answer from pro:

    Thank you so much, Paul and Sandy, for sharing your Lifestyle experience. We look forward to assisting you, and your friends or family, with future projects. The Customer Care Team at Lifestyle Home Products

    Reply created 7 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2015

    2nd Floor Window Install

    My install was over 1.5 days Thursday afternoon to Friday the whole day. Installer was on-time and very polite and went straight to work. The quality of the windows installed and the work done is very high.

    Answer from pro:

    Rick, thank you for sharing your Lifestyle experience. We look forward to helping you with future projects. The Customer Care Team at Lifestyle Home Products

    Reply created 7 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2015

    Sunroom renovation - new windows, ceiling, skylights

    My leaking sunroom needed to be rebuilt pretty much from the ground up. Had excellent customer service from Ryan and Chris for the design consultation. After that Ryan kept me up to date on when I could expect installation to start and he touched base during the job and followed up afterwards to be sure I was happy with the results. Builders were quick, quiet, and respectful of my space and worked long hours to get the job done in under three days. The finished job is beautiful and I've been very happy all the way through with the customer service and product.

    Answer from pro:

    We are pleased that you are able to continue to enjoy your Lifestyle sunroom. Thank you for your kind words about various members of our team, The Customer Care Team at Lifestyle Home Products

    Reply created 28 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2015

    Metal Roof

    The sales person was friendly and brought with him patience, allowing us to decide on colors. Time was provided for making the right choice when cost was involved. The installers were friendly and were able to answer any concerns or questions presented. My greatest concern was that the shingles lined up straight across the roof. The installers did not let me down. The vents were replaced; vents and dual chimney were all sealed appropriately. Safety guards were applied with great care. We have had many compliments on the roof. In the end sales and installing was great. The only downfall we found was the cost of owning a metal roof.

    Answer from pro:

    Judy, thank you so much for choosing Lifestyle Home Products to install your lifetime metal roofing. Metal roofing is more expensive, but you will enjoy this beautiful product for many years to come. The Customer Care Team at Lifestyle Home Products

    Reply created 28 Sep 2015
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 8 Sep 2015

    15 windows

    Total House 15 Windows: I have edited my review. There have been problems with my installation. The owner and I are working towards an acceptable resolution for the both of us. Despite the problems with the installation, the windows do appear to be of very high quality.

    Answer from pro:

    Thank you so much for taking the time to submit this review. We are glad you are able to work with our owner to come to a positive resolution. The Customer Care Team at Lifestyle Home Products

    Reply created 28 Sep 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Jul 2015

    Front Door

    We met a few companies to give us a quote and really liked Chris. Unfortunately, there were some scheduling issues because a part was on back order, and the confirmation on installation date could have been communicated better. The installation crew worked well and efficiently and we are very happy with our new grand and stunning door.

    Answer from pro:

    Thank you, Michelle, for sharing your experience with Lifestyle Home Products. We appreciate your understanding when parts supply became an issue for your project. Enjoy your new door! We look forward to helping you with future projects. The Customer Care Team at Lifestyle Home Products

    Reply created 28 Jul 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jul 2015

    Windows and door

    The guys at lifestyles did a fast wonderful job of replacing our windows and doors. There where a few problems but they came back and fixed everything and we haven't had any problems since.

    Answer from pro:

    Thank you, Dawn, for your response. We look forward to assisting you and/or your friends and family with future projects. The Customer Care Team at Lifestyle Home Products

    Reply created 16 Jul 2015
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