Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1922)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2011

    Blocked Drains

    I found that they were very knowledge-able and respectfull. Their service was efficient and fast. They came in one day after I called I had an appointment booked and they came. He was very nice saying Hi and How Are you and he then asked if it was a good time to come in seeing he was early. He then proceeded to work very quietly and fast and was out in about an hour. He understood what he was doing and i was very impressed they train their employees so well. Overall, it was a great expirence.

    Answer from pro:

    Dear Susan, Thank you very much for taking the time to post this wonderful review. We are pleased to know that you found our service to be a great experience. We strive to ensure this is the case for every customer - from the time we answer the phone in the office to the completion of the work. Thank you from The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2011

    basement fixing

    Recently had my drain flood my basement late at night, called Rooter Plumbing and they came immediately fixed the problem. Even though it was late at night they took the time to explain what went wrong and even cleaned up the floors!! I have never had service like this before. Highly recommend, great 24hr service and very fair!!

    Answer from pro:

    Thank you very much for this wonderful review! We appreciate you taking time from your busy schedule. We are glad that we were able to respond to your plumbing issue. We strive to provide immediate after-hours emergency service and there is never an overtime charge. Thank you from The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2011

    Plumbing Service

    Mr Rooter Plumbing offers a wide range of plumbing services. I had an issue with my kitchen sink, when I called. The people were nice and the plumbing came the next day! I would definitely call them again for my plumbing needs! great service! and a fair price too!

    Answer from pro:

    Thank you for the wonderful review, and for taking the time from your busy schedule. We strive to achieve exceptional customer service, from the time your call is answered in our office to the completion of the plumbing work. Thank you from The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2011

    intall new plumbing for kitchen and bathroom

    I had a very good experience with this company. The plumbing in my bathroom and kitchen area needed to be repaired with new pipes as there were numerous leaks in the past. The service men that came to do this this job were efficient and quick, and did not leave any mess behind. I highly recommened using this company, and have recommened them to my friends.

    Answer from pro:

    Thank you very much for the wonderful review. We strive to achieve exceptional customer service. Our goal is to leave no trace of our presence in your home once the job is completed. Thank you from The Team at Mr Rooter Plumbing!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2011

    Plumbing Service

    We had some kitchen draining issues along with a toilet flushing problem. Found some very positive reviews about Mr Rooter and decided to try them out. Turns out it was the right call, they did a great job, and cleaned up after themselves. Very professional work. Thank you!

    Answer from pro:

    It was our pleasure to do the work for you Ren. We would like to thank you as well for writing this review and feel that you made the right choice when you picked us as plumbing service company. we live our code of values by..."treating others as we would like to be treated." from the team at Mr. Rooter Plumbing. Thank you for your loyalty Ren.

    Reply created 22 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2011

    new faucet and leaking kitchen drain pipe fixed

    The service Ziggy provided for us when he came to fix our kitchen drain pipe was great! We recommend Mr Rooter to all our friends and tell them to ask for Ziggy. Very clean and professional.

    Answer from pro:

    Dear Mary, Thank you for posting this very nice review! We will be sure to share your comments with Ziggy. Personal recommendations are the best advertising and we really appreciate your referrals! From The Team at Mr Rooter Plumbing

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Nov 2011

    Stack Repair

    okay Service did a good job and cleaned upo after their mess, loacted in toronto ontario canada 1 2 3 4 5 6 7 8 and then the plumber came in tonight

    Answer from pro:

    Dear Jack, Thank you very much for posting a review of our services. From The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Nov 2011

    streaming tap/hoses to washer/lo water pressure

    Jordan Green of Mr Rooter, North York, came and fixed a streaming tap caused by a unit that had reached the end of its life. He also did a video camera inspection of my drain pipes, fixed the shower water pressure by troubleshooting an aged fixture and did a number of other things all with a good natured attitude. I'd recommend him and his company to anyone. sk

    Answer from pro:

    Thank you for the great review! We will be sure to share your comments with Jordan. From The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2011

    Water leak in laundry room

    WeI had a water pipe leak on Sunday afternoon , called Mr.Rooter, Keith came witin the hour and fixed the problem quickly and neatly, Great job, I highly recommended them.

    Answer from pro:

    Dear Dave, We appreciate you taking the time to write this glowing review of Keith and Mr Rooter Plumbing. We pride ourselves on providing fast efficient service to our customers. Thank you from The Team at Mr Rooter Plumbing.

    Reply created 15 Nov 2011
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 10 Nov 2011

    Change faucet on sink

    Had a leaking faucet. John came and gave a quote for replacing it. On completion of the work (which was good) there was an extra $15 'fuel surcharge'. This was very annoying

    Answer from pro:

    Thank you for the review bigmac. We sincerely appreciate your business. We are glad that you were satisfied with the service that John provided and thought that it was good. We completely understand your frustration with the fuel surcharge. We vigorously try to keep our prices as low as possible. We live our code of values by..."making our best effort to understand and appreciate the customer's needs in every situation."

    Reply created 11 Nov 2011
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