Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1922)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2009

    Clogged kitchen drainage

    I called Mr Rooter to help fix the mess a quack plumber (Emergency Plumbing) had created. Emergency Plumbing's shoddy attempt to fix my kitchen drainage had been left me with a clogged kitchen sink, broken pipes, 2 gaping holes in my wall and leaks in my kitchen and basement. Mr Rooter came in, walked me through what their diagnosis was, how they were going to fix the problem, provided me with option and then fixed the clog and cleaned up the mess. I found them through and knowledgeable - although their rates seem a bit on the high side.

    Answer from pro:

    Thank you Yinka for your great review of Mr. Rooter Plumbing. We are happy to hear that you appreciated the benefits of choosing Mr. Rooter Plumbing. We pride ourselves knowledgeable, talented, courtieous technicians. It's our pleasure to solve your problem and drain issues.

    Reply created 22 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2009

    Water Meter Installation

    We were putting our house on a water meter to avoid paying bulk rates for water. The city normally does this but wouldn't install ours because of the lead pipes serving our house. I called Mr. Rooter at 3:30 in the afternoon about getting a quote, and they said someone could meet me at home that day at 4:30. Sasha was right on time and gave me a written quote for the work. I accepted and the job was done by 6 p.m. I had a $20 off coupon from their website that was accepted without issue as well.

    Answer from pro:

    Thank you "Bastedo Ave", for taking the time to post this review of Sasha and Mr. Rooter Plumbing. We are "Quick as a wink!" and aim to get resolve our customers' issues are quickly and efficiently as possible.

    Reply created 22 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2009

    Toilet Installation

    Our ladies toilet was giving us a lot of trouble and Andrew provided us with a solution and was able to install a new toilet for us first thing the next morning!

    Answer from pro:

    Thank you Joy for choosing Mr. Rooter Plumbing. We're pleased that Andrew provided you with a solution that you were satisfied with, and that resolved your problem.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2009

    Kitchen faucet repair

    My kitchen faucet was not working, so i called Mr Rooter and with in 1 hour Ziggy the plumber arrived on the scene. The level of service was great and i was very satisfied.

    Answer from pro:

    You're welcome Niko, we are happy to hear that not only were you very satisified but you found the level of service provided by Ziggy and Mr. Rooter Plumbing to be great. We hope you choose Mr. Rooter Plumbing in the future for your plumbing and drain needs.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Oct 2009

    Toilet Replacement with new efficiency model

    Alex provided excellent and courteous service. He noticed a faulty shut off valve while replacing the toilet and took care of this as well. He also answered questions I had about a future job honestly and fully. Thank you Alex.

    Answer from pro:

    You're welcome Marielle. We appreciate your review of Alex, it reflects favourably on Mr. Rooter Plumbing as a whole. Thank you for choosing us.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2009

    main drain repair.

    we called mr rooter because our neighbour recommended them. they sent someone out within a few hours. the salesrep was frano and we really enjoyed dealing with him because he was well informed and not pushy. he showed us that we had roots in our drains. the next day 9am the diggers came to start the job. over all it was done on time and clean. i will recommend mr rooter to my friends from now on.

    Answer from pro:

    Thank you Kathy for taking the time to share your experience with Mr. Rooter Plumbing here on Homestars. We appreciate when customers let us know that we are doing a good job. We'd love it if you recommended Mr. Rooter Plumbing to your friends for their plumbing and/or drain needs.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2009

    Burst Pipe repair and new faucet

    It was around 10pm when I was trying to fix my leaky faucet and next thing, my bathroom was underwater in just a few seconds. I was panicked because I had to get up early the next morning to go to work and I had no water and a flooded bathroom. Since I never had this happen before, I was not sure if I could even find a plumber to come out so late at night. I found Mr. Rooter in the Yellow Pages and they sent Robert out to my house. He was there very quickly and did my repair work efficiently and was very kind to help me clean up the water. Thanks to Robert for a job well done and I was able to go to bed at a descent hour. And by the way, I love my new faucet!

    Answer from pro:

    Well we are quite pleased that you love your new faucet Sicilia. Mr. Rooter Plumhing does aim to please. We hope next time you have a plumbing or drain issue.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2009

    Garbage disposal not working

    My garbage disposal was not working. I called and they sent chris. I was very happy with the out come. He is a great worker and he deserves a raise. If I ever have a problem I will be requesting him to come back to my house. GREAT JOB!!!!

    Answer from pro:

    Thank you Melanie. We appreciate you taking the time to post a review of Mr. Rooter Plumbing and Chris on Homestars. We're glad that you were happy with the outcome and that Chris resolved your problem. No comment on the raise.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2009

    Bathroom

    The estimation appointment was set up for 2pm on a Sunday. Ric (The Plumber)showed up exactly on time...and it was a Sunday. We were thrilled Rooter Ruter opperates on weekends and none teh less show up on time (vs other contractors that dont show at all). From the moment Ric introduced himself, professional, courteous in full uniform we knew we were dealing with someone that really knew what he was doing. He sized up the job, shopped around for the very unique shower part, came back a week later and got the job done. Between the office picking up the phone, detailing my call to the work being done, the whole process was just exceptional! Agian, very courteos, professional and we would totally recommed Rooter Ruter to our friends and neighbors. Thanks Ric! Todd on Dufferin/Bloor.

    Answer from pro:

    You're welcome Todd. Mr. Rooter Plumbing operates 24 hours a day, 7 days a week. And not just for emergency service, but for all your plumbing and drain needs both commercial and residential. We're thrilled that you chose us and hope that you will recommend Mr. Rooter to your friends and neighbours.

    Reply created 21 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2009

    New drain

    Les found the problem immediately, and serviced with great detail. I was very impressed with the service and I will recomand Mr. Rooter. And would also name Les Malinski who took great care in explaining the problem as well. Thank you very much, Les Malinski!!!

    Answer from pro:

    You're welcome Tom. We'd love it if you recommended Mr. Rooter and Leslie to others. We're very happy that you were pleased with our service and it would be our pleasure to assist you with any future plumbing or drain issues you encounter.

    Reply created 16 Oct 2009
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