Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1922)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2017

    Reinstallation of pipes and drain in Kitchen Sink

    Bruce is very helpful and provided lot of help with my plumbing issue in my kitchen. Mr Rooter is a professional company and I would recommend to try their service.

    Answer from pro:

    Hello Joe and thank you for posting this review for Mr Rooter and our technician Bruce. We focus on customer service and are glad to hear that you received the professional and informative service that you deserve. We appreciate that you would recommend us to others! Thank you for choosing Mr Rooter and have a great day!

    Reply created 8 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2017

    Blocked kitchen drain blocked

    Bruce was here was onsite in one hour, ran the snake tool cleared the blockage flushed it 4 times and the issue was resolved. Helpful and professional. Recommend the services for sure!

    Answer from pro:

    Hello Water123 and thank you for posting this review for Mr Rooter and our technician Bruce. We understand timing is of the essence and we try to arrive in a timely manner and get the issue resolved so customers' make continue with their busy lives. We appreciate that you would recommend us to others! Thank you for choosing Mr Rooter and have a wonderful day!

    Reply created 8 Aug 2017
  • Review from Kevin Okamura
    Rating: 5 out of 5
    Review left on 30 Jul 2017

    blocked drain

    Bruce came out to fix our blocked drain. He was very friendly, courteous and professional. Our block was quite deep into the line and he was able to snake out the line quickly and was very thorough with ensuring that there were no leaks afterwards. He spent a lot of time explaining what he was doing and was very helpful. It was another good experience with Mr. Rooter and I would highly recommend Bruce and Mr. Rooter.

    Answer from pro:

    Hello Kevin and thank you for posting this review for Mr Rooter and our technician Bruce. A big part of our customer focus is to provide efficient and professional service which allows us to maximize our customer loyalty. Keeping our customers' informed along the way helps us to build that rapport with our customers as well. We appreciate that you would recommend us to others! Thank you for choosing Mr Rooter and have a great day!

    Reply created 8 Aug 2017
  • Review from George W
    Rating: 5 out of 5
    Review left on 29 Jul 2017

    Faucet Replacement

    Called Mr Rooter when my kitchen faucet started leaking. Bruce came and swapped out the faucet. Did a great job - fast, courteous and knowledgeable. I'd hire him again for any other project!

    Answer from pro:

    Hello George and thank you for posting this review for Mr Rooter and our technician Bruce. It is a pleasure to hear that you received the "above the line" service that Mr Rooter stands behind strongly! We look forward to servicing your plumbing/drain needs in the future. Thank you for choosing Mr Rooter and have a great day!

    Reply created 8 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Toilet Repair

    The technician was polite, courteous and professional. He came out to my home and diagnosed the problem quickly and was able to fix the issue just as quick. He cleaned up and was on his way. Thank you Bruce! I would recommend them to anyone having toilet issues.

    Answer from pro:

    Hello Trade2win and thank you for posting this review for Mr Rooter and our technician Bruce. It is a pleasure to hear about the "above the line" service that you received from Bruce and clearly deserve! This is a big part of our customer focus and allows us to maximize our customer loyalty! We appreciate that you would recommend us to others! Thank you for choosing Mr Rooter and have a great day!

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Kitchen sink repair

    The plumber's name was Grant and he provided superb service to our needs :) Not only did he change some of the water pipes but returned the cabinet doors back to the their proper places! :)

    Answer from pro:

    Hello Don and thank you for posting this review for Mr Rooter and our technician Grant. We are pleased to hear that you received the "above the line" service that you deserve!It was a nice gesture for Grant to put back the cabinet doors for you as the job was complete! Thank you for choosing Mr Rooter and have a great day!

    Reply created 26 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Professional and quick

    We've had a very tricky plumbing situation for a while I suspect because we live in a building which was not originally designed to be residential. Our kitchen sinks would infrequently, but regularly back up. This time drano did not work. Bruce arrived, listened to our problem, fixed it and gave us a new anti-bacterial solution to clean the pipes along with clear instructions on how to continue to deal with the problem in the future. He was very pleasant and courteous. We were very happy with his work.

    Answer from pro:

    Hello Laschuk and thank you for posting this review for Mr Rooter and our technician Bruce. Part of customer focus is to look into the system for correction and proposing all possible solutions if something isn't working and we are glad to hear that Bruce professionally provided a good solution for you. We thank you for choosing Mr Rooter and have a great day!

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    Replace water shut offs

    Bruce tech Came within an hour to repair a leaky water shut offs. Polite, professional, excellent serivce. Would higly recommend to anyone who requires plumbing services. Thank you very much.

    Answer from pro:

    Hello and thank you for posting this review for Mr Rooter and our technician Bruce! It is a pleasure to hear about the excellent service you received and deserve. Customer focus is very important to us and allows us to maximize our customer loyalty! We appreciate that you would highly recommend us to others and thank you for choosing Mr Rooter! Have a great day!

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    Small Plumbing Issues now fixed

    We had small plumbing issues which we called Mr. Rooter to come and take care of. We selected them because of a referral from friends. They came in fairly quickly and the job was done right.

    Answer from pro:

    Hello Monica and thank you for posting this review for Mr Rooter! We are happy to hear that we were referred to you by friends and you received such great service! Customer service is our focus and we are glad to have arrived on time and the job was completed to your satisfaction! Thank you for choosing Mr Rooter and have a great day!

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    kichen problems

    Bruce was in on July 24 to fix a leak under our kitchen sink. We discovered that the whole drain was corroded and that the pipe that was installed by a renovation a number of years ago was not up to code, so he replaced all of that for us.

    Answer from pro:

    Hello G and thank you for posting this review for Mr Rooter and our technician Bruce! We take pride in communicating honestly and with purpose, getting the job done right! Thank you for choosing Mr Rooter and have a great day!

    Reply created 25 Jul 2017
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