New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1248)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2023

    The Hole Story

    Shendon was excellent, as was his crew. Superb service, courtesy and efficiency. The backstory is a drain backup in the basement, in a 100-year-old house with pipes either made of clay or tissue paper. We called. They came immediately. Clear, credible diagnosis of the problem. Contract signed, they came to do the work the next day. Minimal disruption in our basement, which is as crowded as Aladdin's cave - but with items that are worth considerably less. Also kept disruption to a minimum on our shared driveway. 3 days later: everything done, the basement cleaned up and drainage that will far outlast us. Highly recommend

    Answer from pro:

    It's great to hear that you had such a positive experience with Shendon and his crew. Dealing with plumbing issues can be stressful, especially in an older home with unique challenges, but it sounds like they were able to provide clear and credible diagnosis of the problem and deliver excellent service with minimal disruption to your daily life. We are glad to hear that they were able to complete the work efficiently and effectively, and that the basement was left clean and tidy after the job was done. Thank you for sharing your positive experience and recommendation with others who may need plumbing services. Please don't hesitate to reach out if you need any further assistance in the future! Thank you from New Canadian Drain and Plumbing.

    Reply created 9 May 2023
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 2 May 2023

    Tub drain unclogged!

    Winford went above and beyond to unclog our tub drain. The opening proved a challenge, but Winford didnt give up. Finally the junk was removed and the drain works beautifully. Thank you! Also, this is about the fifth time Ive used New Canadian!

    Answer from pro:

    Thank you, for sharing your experience with fellow homeowners. We appreciate your comments regarding Winford’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 4 May 2023
  • Review from varun puri
    Rating: 5 out of 5
    Review left on 18 Apr 2023

    Faucet installation

    Nima was fast clean and efficient. Definitely recommended service from this company. Would use again

    Answer from pro:

    We are glad to hear Nima was able to provide quick and friendly service. It is rewarding to our team when we receive comments such as yours. We look forward to helping you with future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 18 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2023

    Replace shower faucet, bathroom toilet and repair several leaks

    Habib did a great job with the work! He was polite, knowledgeable, efficient and were tidy.

    Answer from pro:

    Thank you, Paul, for your review and we are glad to hear Habib provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 18 Apr 2023
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 16 Apr 2023

    Tony was Awesome!

    We had a clog in our kitchen sink and he came right away and was super efficient, clean, fast and very professional. I would recommend Tony anytime to anyone.

    Answer from pro:

    Our team is happy to hear that you are pleased with the professional and efficient service Tony provided you when assisting you with your plumbing issue. Thank you, from New Canadian Drain and Plumbing for your recommendation and we look forward to assisting you again in the future.

    Reply created 18 Apr 2023
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 15 Apr 2023

    Replaced our drain seal

    Lastf year our kitchen sink drain seal was broken and water was draining into the bottom cabinet below. Esteban came and he expertly sealed the 2 drains and a year later Im still a happy client.

    Answer from pro:

    We are happy to hear that Esteban lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 18 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2023

    Plumbing work

    We had the plumbing replaced from the main stack to the city line. Work was professionally done and of the highest quality. The crew was fantastic. Money well spent!!!

    Answer from pro:

    Thank you, Von and Rossana, for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our professional and quality workmanship. It is rewarding to our team to receive feedback such as yours. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Thank you from New Canadian Drain and Plumbing.

    Reply created 13 Apr 2023
  • Review from Oxana Liszczak
    Rating: 5 out of 5
    Review left on 13 Mar 2023

    Main drain leak repair

    We discovered water under the laminate floor of the basement. NCDrain came and found that there was a loose gear clamp on the main drain stack that allowed water to flow outside of the pipe. They also checked the upstairs toilet and found that the level valve was set too high and water overflowed constantly .(now we know why water bill was so high this past year). They discovered and repaired this within the hour. Technician, Winford McGregor, was excellent and very knowledgeable.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Winford’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Thank you from New Canadian Drain and Plumbing.

    Reply created 13 Mar 2023
  • Review from Sally Hewson
    Rating: 5 out of 5
    Review left on 6 Mar 2023

    Replaced kitchen faucet

    Esteban Herrera gave us expert plumbing service. He changed our kitchen faucet, explaining all steps in advance. He even tidied up after the work was done. Prompt. Efficient. Professional.

    Answer from pro:

    Thank you, Sally, for sharing your experience with fellow homeowners. We appreciate your comments regarding Esteban’s professional and efficient service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 6 Mar 2023
  • Review from Brennan Biddle
    Rating: 5 out of 5
    Review left on 15 Feb 2023

    Replaced Old Shower Faucet

    George was wonderful to work with. He was polite, professional, and fast. He quickly diagnosed our issue and cleanly and efficiently fixed our (very old) shower.

    Answer from pro:

    Thank you for your review and we are glad to hear George provided you with friendly and efficient service. Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. We hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 15 Feb 2023