New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1248)

  • Review from Silvia Vlad
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    isolation valve installation

    Our outside hose line did not have an indoor isolation valve, so we worried it would freeze in really cold temperatures. We also wanted an automatic isolation valve installed on the main line, to work with our leak detection sensors. Tony came out to give us a quote, and installed the two valves the same day. We did have to do some coordination with the main office, and Tony had to step out to get a missing fitting, but all told we're happy with the experience and the results.

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Stack replacement - emergency call out

    A backed up stack and waste flowing into the bath tub — that was our house warming gift the night we moved in. Thank goodness for New Canadian Drain and Plumbing which was the only emergency plumbing service to answer my cry for help late on a Saturday night. Edita was calm and reassuring and told me that a plumber would be with me in the morning. Danny was at our place first thing on Sunday and worked hard to pinpoint the source of the blockage —which turned out to be ice that had built up because of poor flow in the deteriorating iron pipe. The only viable long term solution was to replace the entire length of the old iron stack. Peace of mind doesn’t come cheap, but the professionalism, hard work and skill of Danny and the other three plumbers who did the work made the pill much easier to swallow! They worked tirelessly for about 10 hours straight to make sure the work was finished in one day. Highly recommended!

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 25 Jan 2022
  • Review from Kam Bil
    Rating: 5 out of 5
    Review left on 21 Jan 2022

    Amazing service

    Called in for a toilet leak and replacement. Dani came for assessment and was very professional is getting the leakage resolved and swiftly arranging the replacement of the other toilet that came up in the conversation. Overall very satisfied with the service and the experience!

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 21 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    House drain repair/restoration

    The shower and toilet in our basement were backing up. At the recommendation of an experienced friend, I called New Canadian Drain and Plumbing Ltd. late in the day on Jan. 2. Field manager Shendon arrived on time the next day. He put a snake/camera down the pipes (as far as they could go) and found breaks, leaks and a blocked pipe, all of which I could see. He quoted me a price on replacing the pipes, with the caution that it would be more if the damage went further along to the exterior front. He and his crew arrived first thing the next morning and began the big dig. Short version: the visible damage extended all the way out to beneath our front porch. Once that was clear, Shendon quoted on the extra work. I accepted and the crew started immediately. It was first-class work, imo, with at times five and six people working to get the job done quickly. This included drilling though the front foundation and digging down under the porch. They were all personable and doing their best to allow us a functioning drain system even while they worked. The job was complete after two and a half days. It was a brilliant performance, and I recommend them highly.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Shendon's and our team's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 19 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    pipes broke

    My pipes burst in basement and they were hard to replace. Mark did a great job working under a difficult situation. And they came out during a blizzard! Thanks for the help.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    Major Drain Replacement in Basement

    Quick response to check problem and quote on how to resolve. She don explained in detail what was required. They started work the next day. He kept us upto date on everything they did. We were more than satisfied and as a plus he cleared snow in our driveway after the big snow storm. What a guy. What a company.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Jan 2022

    Pipe repair

    I had my pipes replaced because it bursted from the cold weather. I called a few plumbing companies and they were were all booked. When I called New Canadian Drain they came out right away and accessed the issue. The very next day Dane made the repairs. He was very polite and helpful. He provide excellent service and he cleaned up any mess.

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 18 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 14 Jan 2022

    Plumbing in new bathroom addition

    I was in need of a new bathroom addition in my basement and this company was quick and precise with all things plumbing. They had knowledgeable answers to any questions i had. The price was reasonable and the worker named Dane came and was amazing! The customer service and overal experience with him was 10/10 and i would highly recommend to any one in need of top class plumbing work. I have had 0 issues with any of the work completed. Thanks Dane

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf.

    Reply created 17 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2022

    Excellent Service Again

    Had a clogged sink, called and had someone out quickly, office called to say plumber on the way, Dane was on time, explained the issue, gave a quote, fixed it efficiently Will definitely use again

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 7 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 6 Jan 2022

    Drain Clog Service

    I called in and the technician came within an hour. George was AMAZING to work with and fast! He ensured everything was taken care of properly and took the time. Would highly recommend!!

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with George’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care :)

    Reply created 8 Jan 2022
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