New Canadian Drain & Plumbing Ltd reviews (1248)

Raymond just installed a new kitchen faucet. I don't know why I waited so long to get it done--he was fast, polite and professional. He also tidied up after the work was done. I felt very comfortable having him in my home.

I contacted the company to receive a quote on the installation of a new tub fixture. The Plumbing Technician (Raymond) provided more than a quote, he came prepared to complete the job. Within an hour the project was completed and he was on his way. I was quite pleased with the quality of his work and he explained what he was doing as he went along. I would highly recommend these guys for your plumbing needs.

Had a major sewage blockage. While New Canadian's were able to come quickly late on a Saturday night, they were unable to clear the blockage after 40mins of trying. He required a camera to scope the drain, which he did not have on his truck and was the only guy on duty. They were suppose to call me the next morning to notify me of when the second technician would show up, however I did not receive a call so I had to follow up at which point they had to look the work order. The second plumber came and scoped the drain (with a camera that appeared to barely work due to a taped up cut in the line). He said it was blocked and he was unable to scope it any further most likely due to an old pipe collapse. I asked him to snake it again knowing I would be charged (a snake is a smaller diameter and works more like a blender unlike a scope), but he said it would be of no use and said we would have to replace the pipe by cutting the concrete floor and digging it out with a quote for $4800. He charged me $380 for the two visits. We had another plumber come the following day and scope the pipe which cleared the drain in 5 minutes and for $250. I then checked my credit card to find that New Canadians were attempting to over charge my CC by $300. The plumbers were polite and seemed professional, but I question the level of proactive customer service they offer versus meeting sales quotas. The accounting department eventually refunded the over charge, but had no interest in giving me any discount on the negligible work they provided.

Great crew job well done.Pouia is an excellent worker along with Victor excellent workers job well done.David is great provided clear concise excellent service.Yousef was great ss well.excellent company great work.I highly recommend them .

Javan and his team came in. First he used a snake and camera to determine the problem. The team then broke the basement floor and realigned all the pipes. I never saw such goop in pipes before. They had to make a slope for proper drainage then fix the pipes and reposition the floor drain where the backup was then re-cement the basement floor. They moved furniture and cleaned up everything afterwards. Great job.

We had to replace a waterline in an emergency . Raymond, Dave, Roman, Anatolie and Emmanuel did an amazing job. Very hard working guys, courtious, friendly and efficient. Very happy we called them. We would highly recommend them.

Highly recommend this company Called them Sat night with a sewer backing up in basement They came within 30 minutes ....temporarily solved the immediate problem and then came with a crew on Monday and replaced the broken pipe The team was amazing and the work was all done very well I do not know all the names but David, Esteban, Shendon and the 3 other team mates(forgive me I do not remember the names) were outstanding thank you

We contacted this company for a toilet clog. Initially, two attempts by prior technicians didn’t resolve the issue and the clog remained. The company was determined to resolve the issue and Najaf was sent. he was very thorough and meticulous. He determined it was not a toilet clog or toilet issue, and discovered the source of the clog in the pipe. thanks for his efforts to resolve the issue.

We needed a toilet snaked, but to the walls of the house, so perhaps we wrongly assumed this company could rooter. Anyway, the plumber's snake was only 13 feet long. So if you think your drains all the way to the street need clearing, don't call these guys.

Dayvid was dispatched to my home to assess a broken diverter in my old style shower/bath.He arrived very quickly and determined he might be able to fix it but the unit was so old that parts were no longer available. that said he was able to find suitable pieces in his van and was able to repair the unit. I am extremely pleased with the service and professionalism and will recommend Dayvid and New Canadian Drain and Plumbing without reservation!