Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (800)

  • Review from Connie Smina
    Rating: 5 out of 5
    Review left on 15 Mar 2020

    Plumbing project

    Priority Plumbing was fast at repairing a leaky sink and toilet. They were very good to educate me on tightening the bolts on the toilet, so that I can make simple adjustments in the future to avoid leaking. They also went out their way to replace the faucet - same day. Thank you for your help.

    Answer from pro:

    Hi Connie, Thanks for your review! We strive to be leaders in our industry, so that’s why our technicians arrive fully prepared to handle any plumbing situation right on the spot. We are so glad to hear we were able to solve your plumbing issue efficiently Thank you! Sincerely,

    Reply created 18 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2020

    Plumbing issues

    The technicians were prompt and very efficient. They explained how our problems could be fixed and gave us options to consider. They were very knowledgeable and respectful. We appreciate their service

    Answer from pro:

    Dear Seth, Service Excellence is in our culture at Priority Plumbing. Thank you for sharing your experience with our firm. Sincerely

    Reply created 9 Mar 2020
  • Review from Stacy Towers
    Rating: 5 out of 5
    Review left on 3 Mar 2020

    So Glad I Found This Company!

    From the first time I called (and follow up calls) to the technician completing the work, the service levels were top notch with this company! I struggle to find good companies to service our home, and lucked out finding them. Friendly, professional and trustworthy. Brian (the technician who serviced our home) was great. We paid per service, not per hour, which I think is brilliant. I never keep magnets on my fridge but the magnet Brian left us is definitely staying there! I absolutely 100% recommended Priority Plumbing.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely, The Priority Team.

    Reply created 4 Mar 2020
  • Review from Xavier Laster
    Rating: 5 out of 5
    Review left on 26 Feb 2020

    Kitchen plumbing

    Kyle was our plumber. Extremely great guy and patient. We had some work being completed in our kitchen. He was patient and communicated very well. I would recommend him and the company anytime. Thanks again for your excellent work!!

    Answer from pro:

    Hi Xavier, We agree, Kyle is great! We will be sure to pass along your kind words. Thank you for your business! Sincerely, The Priority Team.

    Reply created 26 Feb 2020
  • Review from Joshua Muli
    Rating: 5 out of 5
    Review left on 20 Feb 2020

    Water heater

    A very prompt and courteous response was my initial contact with Priority Plumbing. After discussing my water heater problem, a service call was scheduled the very next day. Arriving on time, Greg proceeded to carefully change out the water heater. The invoice was exactly as quoted by phone and cleanup was complete. I would highly recommend the services of Priority Plumbing.

    Answer from pro:

    Dear Joshua, Thank you for choosing Priority Plumbing and Drains! We appreciate you taking the time to share your experience with our award-winning service. We hope that you will refer us to anyone you may know who is in need of plumbing services. Sincerely, The Priority Team.

    Reply created 21 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    Cartridge replacement for shower.

    David was friendly and professional. He laid out options and prepared prices for future projects at my request. The excellence and professionalism displayed by Priority Plumbing has inspired loyalty from my household.

    Answer from pro:

    Thank you so much for your feedback. We are so pleased to hear that David was able to efficiently serve your needs. We will be sure to pass along the comments to your service technician. Please sign up for our newsletter to stay current with our industry offers! Sincerely, The Priority Team.

    Reply created 29 Jan 2020
  • Review from JLF
    Rating: 5 out of 5
    Review left on 15 Jan 2020

    Excellent Service!

    Washer with stuck hoses needed to be disconnected. Basement sink with complicated leaking drain needed to be fixed. Priority Plumbing were efficient, pleasant, and effective. They solved my problem the same day that I called. I've had great experiences with all of their staff from dispatch through to the plumbers who arrive at my door!

    Answer from pro:

    Thank you very much for sharing your experience with us, it is much appreciated. Serving and making customers happy is our top priority.

    Reply created 15 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2020

    Replaced Toilet

    Excellent customer service and communication right from the initial call to inquire about their services. The repairman was exceptional and talked us through the options providing full details. Finished product is perfect and better than expected.

    Answer from pro:

    Dear Humberto, Thank you for sharing your experience with our company. We really appreciate the kind words and it was our pleasure to serve you.

    Reply created 15 Jan 2020
  • Review from Mable Creel
    Rating: 5 out of 5
    Review left on 13 Jan 2020

    Plumbing work

    We had a leak under our sink and needed two faucets replaced. David did an excellent job with the repair and installation at a reasonable price. Will contact him again for our future plumbing needs.

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing service! We will be sure to pass along the comments to your service technician, David. Sincerely, - The Priority Team.

    Reply created 13 Jan 2020
  • Review from Robert Kramer
    Rating: 5 out of 5
    Review left on 9 Jan 2020

    Toilet Installation

    Fantastic service, from their call center to the plumbing experts. Highly professional and service with humor! Overall great experience and this is our second time using them! Thanks Greg! Highly recommend Priority Plumbing!

    Answer from pro:

    Dear Robert, Thank you for trusting us with your plumbing needs and allowing us the opportunity to serve you. We appreciate it very much! Sincerely, The Priority Team.

    Reply created 9 Jan 2020
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