Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (800)

  • Review from Terry Hall
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    great work ethic

    I had a plumbing issue, I called priority plumbing and Matthew came out the very same day. Despite the rain coming down, they had a very positive attitude and a great work ethic. They were incredibly friendly and I got a great first impression. Throughout the time they were here, my dog happened to run away and they even helped me chase her down and get her back home safe! I'd definitely recommend them!

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our customers with the best plumbing service experience they can have. Thank you so much for choosing Priority Plumbing and Drains!

    Reply created 28 Jul 2017
  • Review from Linda M. leavan
    Rating: 5 out of 5
    Review left on 21 Jul 2017

    Satisfied with their work

    I have used priority plumbing many times, and have always been extremely satisfied with their work. They always exceed my expectations and I trust their advice and expertise. Their technicians always give me an honest diagnosis of the issue and don't try to upsell me, which I really appreciate. I've worked in construction for over 10 years so I have a pretty good idea of what is a fair price and what issues are involved when I call a plumber. Unfortunately, before I found priority plumbing, I had terrible experiences with plumbers who tried to convince me to do unnecessary work or charge ridiculously high prices for simple projects. Not the case with priority plumbing. They are always fair and very honest and I truly value that. They also work incredibly fast which is awesome. I needed to replace my toilet and I thought for sure they would need to come to my house one day to give me an estimate, and if approved, come back the next day at the soonest to install the unit. A two day job wouldn't be unreasonable just because of the logistics involved. But they actually came back in about an hour on the same day once I approved the estimate, and had the new unit installed by the end of the day. AWESOME !! Their pricing is very reasonable and their technicians were friendly, professional, and punctual. What more can you ask for? That's why I always call priority plumbing when I have a plumbing problem. They're awesome !!

    Answer from pro:

    There is nothing more gratifying than knowing that we have provided our customers with the utmost best quality of service that anyone can offer. Thank you so much for choosing Priority Plumbing and Drains!

    Reply created 21 Jul 2017
  • Review from Nicholas Gagnon
    Rating: 5 out of 5
    Review left on 19 Jul 2017

    Professional and timely service

    Very professional and timely service! These guys fixed my leaking shower faucet after I made the unfortunate mistake of using someone who came highly recommended on a local neighborhood FB page. Mr 'Highly Recommended' made the problem worse and left me with out water for a week during the holidays. After calling priority plumbing I had running water and repairs complete in just a few hours. Quoted price was reasonable and ended up saving me over $200 in a new faucet system. Wonderful, friendly service and people. Highly recommend!

    Answer from pro:

    We are so happy to hear we were able to efficiently fix your shower tap! Thank you for choosing Priority Plumbing and Drains for your home plumbing needs!

    Reply created 21 Jul 2017
  • Review from Scott Steiner
    Rating: 5 out of 5
    Review left on 18 Jul 2017

    Fast and reliable

    Greg came out the same day I called, replaced my mom's broken toilet in under an hour. Also, they were able to do the whole job without waking her up. Would strongly recommend and certainly reuse for more work!

    Answer from pro:

    Thank you very much for sharing your experience with our service! We appreciate your business!

    Reply created 21 Jul 2017
  • Review from Robert
    Rating: 5 out of 5
    Review left on 3 Jul 2017

    Kitchen sink,taps

    GReg @ Priority plumbing has been our go - to plumber when we want our plumbing needs met! He has been on the job at our house for many years, he always gives recommendations on preventive measures so as not to incur the same problem We HIGHLY recommend Priority plumbing!! Top notch expertise !!

    Answer from pro:

    Thank you so much! We are so happy to hear that our service was just what you needed! Please subscribe to our newsletter to stay up to date with our industry offers!

    Reply created 7 Jul 2017
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 25 Jun 2017

    Plumbing

    Pipe burst in the middle of the night. Adam came the next morning and not only fixed the pipe in question but also updated many other parts of the plumbing in the house. My only complaint was the managing of our expectations in terms of when someone would arrive. We kept having to call and were TD that someone was on their way until eventually someone did show up.

    Answer from pro:

    Dear Valued Client, Thank you for sharing your experience about the high quality of service our technicians provide to every customer we serve day in and day out. Our great people are the main reason people choose us and are the foundation of our company. We do provide email confirmations of appointment times upon booking and the day prior in addition to track your plumber text capabilities. This type of service dissatisfaction is highly unusual and we apologize for any inconvenience. We appreciate your business very much and look forward to serving you again in the future!

    Reply created 26 Jun 2017
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 5 Jun 2017

    Clogged sink

    Matthew was wonderful. He was knowledgeable, polite and he fixed the issue quickly. He was respectful of our property and offered suggestions on how to prevent problems in the future. What a great experience. We will call priority plumbing again as well as recommend them to family and friend.

    Answer from pro:

    Thank you so much! We appreciate your business!

    Reply created 9 Jun 2017
  • Review from Shirley Vandiver
    Rating: 5 out of 5
    Review left on 25 May 2017

    Professional technician

    I own a duplex in Toronto. Priority Plumbing sent a tech named Adam to my property. He explain what was going on with my clogged sink drain. They replaced my clogged sink drain in my building. He was a professional and seemed to know what he was doing as he explained it to me. I would highly recommend Adam from Priority Plumbing to anyone.

    Answer from pro:

    Thank you, we will be sure to pass along the comments to your service technician, Adam. We appreciate your business!

    Reply created 26 May 2017
  • Review from Kerstin Iraheta
    Rating: 5 out of 5
    Review left on 15 May 2017

    a very professional company to do any plumbing work

    Priority Plumbing responded to a call that I made to them because of a clogged toilet I had. The young lady that answered the phone took some information from me and said she would call me right back. Within a few minutes I got a return phone call which she told me that a tech would be up to fix the leak. I was given a window of 2 hours and sure enough Greg showed up and he explained what he could do to fix the leak. He was very informative and quite polite. We agreed on a price and he fixed the leak with no problem. I would refer him to anyone, a very professional company to do any plumbing work. Very pleased, will call them back in a heartbeat.

    Answer from pro:

    Thank you so much for choosing Priority Plumbing and Drains for your plumbing service needs! We appreciate your business!

    Reply created 19 May 2017
  • Review from Kayla Johnson
    Rating: 5 out of 5
    Review left on 14 May 2017

    Top notch service

    Top notch service. Matthew arrived on time, explained what broke and everything they were going to do to fix and did it quickly at a reasonable rate. They even took the time to clear out one of the drains on a sink that wasn't even part of the job. I highly recommend Priority Plumbing and I'm glad to know that I can call on them in the future and not have to worry!

    Answer from pro:

    Thank you for leaving such wonderful feedback! We will be sure to pass along your comments to your technician, Matthew!

    Reply created 19 May 2017