Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (800)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2012

    replacement of a faulty valve

    A valve recently developed a leak (faulty valve). Giacomo replaced the valve free of charge. Expert service, efficient, professional and great sense of humour!! I have, and will continue to recommend Priority Plumbing. Thanks Giacomo!!!

    Answer from pro:

    Another Satisfied customer, compliments of Giacomo and Team Priority Plumbing. Thank you for being a valued customer. - The Priority Team.

    Reply created 20 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2012

    Sump Pump and battery backup installation

    Priority Plumbing responded in a very timely manner. The plumber, Kostis, was very courteous, and efficient. I would have no hesitation in recommending this company in the highest possible terms.

    Answer from pro:

    Thanks Mark, not too many plumbers are experienced enough to offer back up pump systems. Kostis has extensive training in home service and preventative maintenance. These are skills that only years of experience in service can provide. We at Priority Plumbing specialize not only in fixing things right, but preventing future problems as well. We thank you for trusting us and for being a valued customer. - The Priority Team

    Reply created 20 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2011

    Plumbing Services

    We had our basement toilet spill waste into our basement over the holidays. We called Priority Plumbing because we had seen our neighbour use them just over the summer so they were top of mind. I am glad I called them first because they had someone there as soon as they could, gave me up front pricing (expensive but no hidden costs) and he did what he had to do to figure out the issue we had including snaking the line, using a camera to look through the drains. Turned out to be a cracked pipe leading to the street from our home (80+ year old pipes) so the next morning the crew was there to fix the problem and we are back up and running. What was just as impressive for me is that Greg listened to my concerns and talked me through the process and took the time to explain our options and make recommendations. He did not judge my decisions and I felt like a customer throughout the experience not a victom (like I have experienced in the past with some plumbers in Toronto). Use Priority Plumbing if you want exceptional customer service, quality work, and can recognize the value this provides over others. They are not the least expensive but I am confident with the quality of work and guarantee they provide that it will prove to the best value.

    Answer from pro:

    Dear Steven, Aside from being specialists in residential service plumbing and drains, one of the things that differentiates us from other plumbers is our focus on unique customer needs. We take time to listen to our customers and provide options that only meet our customers unique needs . We thank you for your business and hope to hear from you when ever you may need us. - From the entire team at Priority Plumbing.

    Reply created 9 Jan 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Dec 2011

    plumbing

    came even when they were notified very shortly. Fixed the drain, is well trusted; there are many garuntees. one of the most trusted in ontario. Would definitely recommend to others!

    Answer from pro:

    Thank you for choosing Priority Plumbing. We are so happy that you are happy and look forward to serving you and your friends when ever they need a professional plumber. - From the entire Priority Plumbing Team.

    Reply created 9 Jan 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Dec 2011

    Bathroom repair

    Greg Tsakopoulos from Priority Plumbing is one of the cleanest, most competent plumbing contractors I've ever hired. When he became available before the scheduled appointment, his service called and Greg showed up early. He then showed us a number of repair and upgrade options to meet our needs, and he completed his work in line with his original time and cost estimates.

    Answer from pro:

    Hi Jerry, thanks for using us again! I said it once and I'll say it again, Greg is the best service plumber in ontario, possibly the world. With over 35 years of experience in Toronto homes as a service plumber, there isn't too much that he hasn;t seen before. We appreciate your business. - The Priority Team.

    Reply created 20 Jan 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Dec 2011

    Repaired leak in hot water rad

    Response time was prompt. Service person was polite and informative. Work was completed to our satisfaction, stoped the rapid leak. Cost was in my opinion quite high for 45 minutes of work. Certainly not the cheepest company in town but efficent.

    Answer from pro:

    Hi Alex, One of the benefits of doing business with us, is that you get a guaranteed price before we start any job. That price does not change no matter what. This allows us to focus on providing superior customer service. Things like answering the phone, being on time, arriving quickly, being super clean, and super efficient. I know plumbers who charge by the hour, and for things like assessing your problem, talking to you about the solution, going to the supplier, getting tools, doing the job (slowly), and cleaning up. This would make the price come out to the same or more, but the fact that they took twice as long gives you the illusion that you got your moneys worth. The price that you paid is the fair price for the job. We just think that by focusing on being super organized and having highly skilled staff that allows us to operate more efficiently is something our customer would prefer. What would you prefer, slow service same price or fast service same price? Thank you for your business, Happy Holidays, and we do hope to serve you again in the future! Austin Tsakopoulos -

    Reply created 24 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2011

    Plumbing

    Contacted, can book online, contacted back right away, next day service as it was not urgent, options and costs for each provided, explained clearly, no pressure, polite, work focused, clean - will definately call them again!

    Answer from pro:

    Jo Jo-Ann, Thank you for your review. I appreciate you taking the time to emphasize so much that so many take for granted. We really try to focus on our customers wants and needs, and I think you have outlined that effectively. I really appreciate it and I'm sure many reading this will too. Happy Holidays! - Austin Tsakopoulos.

    Reply created 24 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2011

    Replace two kitchen sink faucets, replace corroded toilet, replace bathroom faucet and repair shut off valves

    Called to fix a leaking kitchen faucet. They were able to come the same day and did a thorough check of all plumbing. Discovered several potential problems and recommended several alternatives. After discussion and selecting the optimum solution they did a thoroughly workmanlike job, cleaning up afterwards.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from Robert
    Rating: 4 out of 5
    Review left on 1 Dec 2011

    replacing toilet, fixing taps etc

    We were recommended Priority plumbing a few years ago, and I have been satisfied with the service that we received ..EVERY time!!!! that we have used them, fixing or upgrading taps, sinks toilets ..everything that has to do with water.. Priority fixes it !! And what I like most about Priority is that the price that is quoted to you..is , in fact the FINAL price !! Whether they are there for 2 hours or 5

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2011

    New tap installation

    Kosta arrived when IO was told he would. He wore plastic slippers over his shoes to protect my floors (as he said, to honour the home). He did a very neat and complete job. I was com.pletely satisfied

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019