Rcc Waterproofing reviews (1054)

Thanks for taking the time out to do a review and to follow up on that review. We have no control over Google reviews. No one does. So not sure why you were following up by doing another review on what happened to your other review and that we had something to do with it. I always embrace reviews as we learn to improve our business and congratulate and follow the path of jobs and performances well done. Unfortunately, your review really does not help me with either. The person who came to your house is Rick and he has been with the company for over 30 years and has learned the job from the trench out. He is very knowledgeable, polite, and courteous. He is a true gentleman on and off the job. He wears his uniform with pride, is punctual, and is a great listener. We talked about your project, and he said he was happy with his assessment of your property and was at your place for an hour and provided you with a permanent solution on how to fix your basement. Which included the city of Burlington paying for almost 1/3 of the repair. Maybe another contractor could offer this as he was not authorized by the city of Burlington to do so. Therefore they offered a temporary solution. There are all sorts of patches that you can try to fix a basement leak, but we don’t offer patches. We talk about this on our website and we guarantee all our work for a lifetime. All our staff is trained to solve basement leaks permanently for the least amount of property disturbance and cost. For some homes, more work needs to be done to solve the issue. We always encourage people to get a few quotes so they can compare not only pricing but the actual solution being offered and the experience of the person or company providing it. I hope your patch repair works out for you. But these repairs are what you try as a homeowner first not what you hire a professional to do. for that is going to provide a lifetime warranty. There are only 2 companies that have been around more than 25 years and that should tell you how much a warranty written on a piece of paper is worth. We thank you for the opportunity to look at your project and quote. We will be glad to help if you ever need further work needed that involves a permanent solution. We hope this also helps anyone reading our response. Tony Romanelli - President RCC Waterproofing

Thank you so much Joe for your amazing testimonial! Our whole team prides itself on making sure the waterproofing process stays on schedule and makes sure it's done right. Thanks for trusting in us to take care of your basement leak repair.

Thank you so much for your very telling testimonial of our team's workmanship! Glad that our whole team, whether they were on-site or in the office, could make sure your basement foundation repair went flawlessly. Thank you so much for hiring and trusting in the wet basement people and have a great day!

Thanks Darren, we happy to hear that the whole project went great with the basement leak fix! Great to hear that everything worked out! Thank you for choosing RCC and sharing your experiences.

Thank you Jonathan for your amazing review on our waterproofing solutions! Happy to hear the waterproofing team really showed how professional they are and made sure everything went smoothly. Thanks again for hiring our crew to take care of your leaky basement!

Thank you Maryam for your stellar review! Glad our waterproofing crew and sales rep could coordinate with you and make sure your leaky basement repair was a success! Thanks for choosing the wet basement people and have a great day!

Thank you so much for your recommendation! Glad the basement foundation repair went great and our waterproofing crew could show how professional they are with your foundation cracks repair. Thanks for choosing the wet basement crew to take care of you!

Glad to hear how our sales rep took care of you in this situation! Water leaks of any kind are very stressful so our team takes them very serious and we make sure your foundation is taken care of. Thank you for trusting in the wet basement people to help you in this situation.

Thank you so much for your kind words! Our sales rep and basement foundation repair crew were more than happy to take care of your basement leaks to make sure you are water leak free. Enjoy your home without having to worry about water leaks again and thanks fro trusting in the wet basement crew!

Thanks Olivia for your awesome testimonial of our waterproofing crew and their work! Happy to hear everything was on schedule and the team impressed you with their professionalism. Thanks so much for letting the wet basement people take care of you and have a great day!