Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    Welland rd niagara falls

    I found Jeff to be a man of his word . Always answer ed the phone and he sent the best crew and very hard working . Ask for the Jamican bob sled team . Very friendly and the hardest workers I have ever met .

    Answer from pro:

    Thank you for your kind words! We're glad Jeff and the team made a positive impression. It's great to hear the waterproofing team delivered excellent service for your exterior waterproofing. We appreciate your trust and recommendation of our hardworking crew! RCC Waterproofing (416) 747-1920

    Reply created 23 Oct 2024
  • Review from HomeStars User Peroni
    Rating: 5 out of 5
    Review left on 17 Oct 2024

    Basement/crawl space waterproofing

    RCC waterproofed my crawl space basement. From the onset I felt very comfortable with Den. He assessed my situation and made recommendations. He was highly professional and responsive to my needs, follow up questions etc. I had my work completed by a team of 5. They spent an entire day completing my waterproofing. They were professional, polite and accommodating. A week later RCC followed through with returning my items back to their original place ( as discussed with Den, due to my situation.) Michael and Doyle came to complete this task. They were exceptional, polite and they even further swept up ( after the dust settled). Thank you to RCC and their team members. As a bonus, their work comes with a life time guarantee!

    Answer from pro:

    Thank you for your wonderful review! We’re thrilled to hear that Den, Michael, Doyle, and the team provided exceptional service from start to finish. It's great to know their professionalism, hard work, and follow-up left such a positive impression. We’re proud to offer lifetime guarantees and appreciate your recommendation. Your satisfaction means everything to us! RCC Waterproofing (416) 747-1920

    Reply created 23 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2024

    Weeping Tile Disconnection

    We are very impressed with the quality, speed and level of professionalism that we have received from RCC. Den was extremely helpful and supportive in navigating all the preliminary steps. Then when the work crew arrived (Troy, Michael, Jerome and Maxwell), there was no time wasted at all. That team worked extremely hard and they were mindful of the noise, damage or dirt on our property. Our neighbours could not believe that a crew of 4 men were digging in the backyard. In one day and a half, not only was the digging completed, but the work was performed and inspected by the town and the backfilling was all done. Thirty minutes after the crew left our property, nobody would know that such a big job was completed as our yard and our home (inside and outside) was left clean and tidy! Considering the amount of clay that we have here, this was simply remarkable. These 5 gentlemen are to be praised and thanked and they sure could give lessons on excellent customer care for many other contractors that have come to this house in the past. Congratulations, RCC! We are so proud to have selected your team to complete this job. We sure will recommend you to anyone seeking help in the future.

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that Den and the team made your experience seamless and enjoyable. Your recommendation means a lot to us, and we appreciate your recognition of our commitment to professionalism and teamwork. RCC Waterproofing (416) 747-1920

    Reply created 10 Oct 2024
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Waterproofing exterior foundation

    When I requested a quote from RCC, a consultnt promptly came to my house in Roncy Village. Along with the quote he explained the whole procedure in detail. The crew arrived on the day specified and finished everything in 3 days. I am very happy with the work. I highly recommend RCC.

    Answer from pro:

    Thank you for your fantastic review! We’re glad Rick could provide you with a detailed quote and that our crew met your expectations by completing the work efficiently. Your recommendation means a lot to us. We appreciate your support! RCC Waterproofing (416) 747-1920

    Reply created 10 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2024

    Sump Pump Install

    RCC was very helpful. Den advised me to get a sump pump, ChrisI and his crew were pleasant, hard working and cleaned up as well as possible. Chris explained how the pump worked and how to test the battery backup. Den returned to explain the maintenance steps and even helped me fill out the Basement flooding Protection application. I highly recommend this company.

    Answer from pro:

    Thank you for your wonderful feedback! We're delighted to hear that Den and Chris provided you with excellent service and support. It’s great to know you found our team helpful and thorough. Your recommendation means a lot to us! RCC Waterproofing (416) 747-1920

    Reply created 10 Oct 2024
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 25 Sep 2024

    Exterior Waterproofing and Sump Pump

    Den and Roger's team did an excellent job in excavating, installing weeping tile and waterproofing membrane as well as a sump pump. This was very hard physical work, but it was completed on schedule and it is a valuable improvement to the house.

    Answer from pro:

    Thank you for your kind review! We're thrilled to hear the crew provided a thorough and professional service. It’s great to know you’re happy with the results and the quality of our work. Thanks for choosing RCC! RCC Waterproofing (416) 747-1920

    Reply created 27 Sep 2024
  • Review from Chris Wesenhagen
    Rating: 1 out of 5
    Review left on 17 Sep 2024

    Sump Pump Installation

    Poor customer service. Poor communication after they got my deposit. They did not reply to inquiries after they've done the work. They did NOT secure the required building permit nor advise me I needed one. They did not seal the outside part of the hole with the pipe drilled into the foundation.

    Answer from pro:

    Hi Chris, we apologize for what has happened with your waterproofing job and we would like to find out more information. We tried to find your profile in our system but did not find it so if you could reach out to us at the office and tell us more about your experience, we will work to make sure we take care of your situation.

    Reply created 18 Sep 2024
  • Review from Justin Sze
    Rating: 5 out of 5
    Review left on 15 Sep 2024

    RCC is really the only option for Home Waterproofing

    Look nowhere else for home waterproofing. After the first heavy rainfall in July 2024, I couldn't get ahold of any company except for RCC. Every other company I reached out to either didn't pick up my call or gave me ridiculous timeframes and insane estimates for waterproofing. Not RCC. They took my call and scheduled the appointments quickly. Ramy was in constant communication and got us scheduled for our estimate, then the job shortly after. Our Crew Leader Choy was pleasant and completed the job in one day as scheduled. Since the job was completed, there was another heavy rainfall event and no water entering our basement thus far. I would definitely recommend Ramy and the rest of the RCC team.

    Answer from pro:

    Thank you for sharing your experience! We're glad Ramy and Choy could assist you promptly and professionally, ensuring your waterproofing was completed on time. It's great to hear your basement stayed dry after the recent rain. We truly appreciate your recommendation! RCC Waterproofing (416) 747-1920

    Reply created 27 Sep 2024
  • Review from Susan Scarff
    Rating: 5 out of 5
    Review left on 7 Sep 2024

    Fantastic Job..!

    I had a tenant with water seepage after all the floods. Den, Darwin and his crew from RCC to the rescue! Professional, open easy communication and fast service. These guys are the best and Im so glad I found them. Helped me every step of the way. Im confident therell be no more water problems thanks to their excellent expertise. They know theyre stuffI wouldnt go with anyone else.

    Answer from pro:

    Thank you for your glowing review! We’re delighted Den, Darwin, and the team could address the water seepage effectively. Your confidence in our expertise means a lot. If you need anything else, we’re here for you. Thanks for choosing RCC! RCC Waterproofing (416) 747-1920

    Reply created 12 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2024

    Wet basement

    This is the second time I use RCC's waterproof service. My basement had water leak in from the wall in recent heavy rainfall. The wall was blocked by my wood deck . I decided to remove my wood deck and have RCC to do the waterproof because I 'm satisfied with their work done in last year (so far so good). Again, the work had been completed satisfactory without any issue.

    Answer from pro:

    Thank you for being a loyal customer! We’re thrilled to hear you’re satisfied with our waterproofing services again. Your continued trust means a lot to us. If you have any more needs in the future, we’re here to help! RCC Waterproofing (416) 747-1920

    Reply created 12 Sep 2024