I have been a customer of a major alarm monitoring system provider for over 15 years. The services have been mediocre at best. I have decided to switch to another provider after responding to an alarm call from the company while I was vacationing in France. I had to hang up eventually after being put on hold for more than half an hour.
After searching the Internet, I came across SafeTech. It took only a couple of days for the salesperson, Eric to come to my home for a very thorough inspection. He was most courteous and professional with his sales approach. The installation a week later was smooth, although the installer had to come back a couple of weeks later to install a glass breaker sensor which was missing at the first time due to a shortage by the supplier. Eric was helpful thorughout the process with follow-up phone calls and emails. I would highly recommend SafeTech to anyone who is considering an alarm system installation.