Skylights Unlimited Inc

Rating: 5 out of 5

Skylights Unlimited Inc reviews (812)

  • Review from Customer of Skylights Unlimited Inc
    Rating: 5 out of 5
    Review left on 13 May 2016

    skylights

    Very friendly and helpful, work was done on time. We are very happy with the work that was done. I rate them ten out of ten stars. Thank you for the new skylights!

    Answer from pro:

    You are very welcome ........and thank you so much for the business and very positive feedback! All the best from everyone at Skylights Unlimited.

    Reply created 16 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2016

    New Skylight Installation

    Skylights Unlimited (Denis and the crew led by Ed and Chris) did a great job installing a new skylight centered above our stairwell. The job was professionally completed over 5 consecutive business days; and the crew was both timely and very neat. Would definitely recommend.

    Answer from pro:

    We feel after 27 years of business we can call ourselves the skylight specialists. We are glad you were happy with the service and wish you many years of enjoying your new skylight! Regards from all of us here at Skylights Unlimited.

    Reply created 16 May 2016
  • Review from Bob crane
    Rating: 5 out of 5
    Review left on 8 May 2016

    Skylight replacemebNt

    Replacement of an existing skylight turned into a larger job than anticipated because damage was worse than we thought. A most professional approach to resolution & completion was appreciated & the job while larger than anticipated was completed as planned & costed to our complete satisfaction.

    Answer from pro:

    We are so glad you were happy Bob. Our priority is ensuring that we exceed every customer's expectation and that the job is done right! We hope you enjoy your new skylight for many, many years. All the best from the staff and crew at Skylights Unlimited.

    Reply created 11 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2016

    Skylight leaking fix and interior repair

    I had the skylight leaking issue with a disappeared contractor. I turned to the Skylights Unlimited. The skylight fix and interior repair are finished in one day. Great job and very clean. I am very satisfied with it, thanks.

    Answer from pro:

    Thanks Ganfeng. We always try to fix a leak asap to avoid further damage to the drywall and home. You can be assured our experienced and licensed crew fixed the leak for good! We appreciate your business. Regards, the crew and staff at Skylights Unlimited.

    Reply created 16 May 2016
  • Review from Customer of Skylights Unlimited Inc
    Rating: 1 out of 5
    Review left on 15 Apr 2016

    Solarium Replacement

    Job was to start in November and be completed within two weeks, 'three weeks for worst case scenario'. It took four months all winter. Problems included poor communications, unexplained delays which pushed back the start of other kitchen renovations, materials not ready, incorrect window measurements 3x, improper support connections of the solarium to the house which required reopening contact points of wall and sills in the interior of the kitchen after the brand new kitchen was installed and complete. Expensive and exhausting.

    Answer from pro:

    I apologize for the way this project went. You are correct that it took much longer than it should have and that there were some issues with communication and some glass measurements. The project manager and the head glazier on this project made some errors and were poor in their communication with you. As this project started to show these issues I tried to replace both of them, but could not find somebody to come in mid-process and unfortunately you paid the price on having the project last longer than it should have. As a result, both the project manager and the glazier have been let go. Nevertheless as the owner of the company, the buck stops here and I have to take ultimate responsibility for the frustration that you went through. Despite all these issues, as the final inspection that we did together has shown, your solarium is well built and ready to stand the test of time and weather. My hope is that before long, the enjoyment and satisfaction that the solarium will bring, will outweigh the frustration of the process.

    Reply created 4 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2016

    Skylight Replacement

    Thank you Skylights Unlimited for your excellent replacement of our old domed skylight. The new unit is beautiful and the installation was quick and clean. No mess or surprises and the servicemen were courteous and efficient. 10 out of 10.

    Answer from pro:

    Thanks Graham. We are proud to have a crew who have been loyal to us for many years - and are all fully licensed and creative to boot! We will relay your comments. Thanks again, Susan - Skylights Unlimited

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2016

    Skylight replacement

    Skylights Unlimited recently replaced two skylights on our rooftop deck and did an incredible job. Dennis and his crew were very professional, took the care and time required to ensure a perfect fit. They even went above and beyond by helping us repair a gap in the flooring on our rooftop deck. We would highly recommend this company for skylight needs.

    Answer from pro:

    Thanks for your favourable comments. We strive to make each and every customer happy - glad we were able to achieve this with you! It was our pleasure to be of service to you. Regards, Susan at Skylights Unlimited

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2016

    Skylight replacement

    even in the middle of winter they managed to find a day that was above+ 5 to come and removed and install a new skylight and fix the leak. i understand they use this site for recomendations but post work review i'd rather not be spammed to write a review.

    Answer from pro:

    Hi Mike, thanks for your feedback. We are glad we were able to fix your leak so that no further damage occurred. We apologize for asking you for a review - I wish you would have sent me an email to express your feelings about giving a review. We didn't mean to offend you and in no way force anyone to write a comment. Thank you for your feedback and thank you for the business. All the best, Susan at Skylights Unlimited

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2016

    Promises Kept -

    We contacted Skylights Unlimited based on the excellent reviews, and because they specialize in Skylight install, and are not a 'jack of all trades'. When it comes to skylights, expert knowledge, install and reputation, as well as top quality product was important to us. They were very responsive to our inquiry and came out for an estimate exactly when promised. Even though we indicated we wanted top quality, and were unconcerned about the cost - but rather more concerned about the quality - we didn't feel oversold and in fact they recommended exactly what we had in mind - no more or less. We had the old style bubble skylights - 2 very large ones (4 x 4 feet) and one smaller one - and like others they began to leak. We wanted triple pane for energy efficiency, and in one room a solar blind. The quote was given in January, and they advised that it would take about a month to manufacture them, and that they needed about 5 days window of a certain temperature to install. They would contact us when that time arrived. Indeed they contacted us exactly during a warm spell, and came to our home at 830 am exactly when promised on the exact day promised - and the install occurred flawlessly in the same day for all 3 skylights. We could not be more pleased with the neatness of the install. Hard to tell where the old shingles meet the new ones. Our rooms are unbelievably quieter, and the sunlight coming through the new skylights is so much whiter. Didn't realize how yellowed the old bubble sky ones were and how much that affected the light streaming in. Great job. Absolutely recommended. A pleasure to deal with a company that does what is says, meets the promises it makes, and provides the service and expertise you are paying for.

    Answer from pro:

    Hi Kristen, You will definitely enjoy the new skylights - skylight manufacturers have definitely improved upon the quality of today's eco friendly skylights compared to the old bubble ones. Today's skylights are more durable, more temperature efficient and an overall better quality of skylight with a 10 year guarantee. We are confident you will enjoy your new skylights for many years to come. All the best, Susan at Skylights Unlimited

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2016

    Sky Lights Unlimited

    The Sky Lights Unlimited worked at our house in February 29 2016 and they did a great job. They covered the area they were working around and they cleaned up all the debris before they left. In addition they provided me with a picture of the sky lights as I could not go on the roof to see the job myself. Thanks Jaleh