Trico Homes Inc

Rating: 4.5 out of 5

Trico Homes Inc reviews (837)

  • Review from Rafael Eduardo Vanegas Rios
    Rating: 5 out of 5
    Review left on 7 Aug 2022

    New House

    We had always wanted a new house of our own, and we are so glad Trico was able to give us that and more. Up until the end, when we got the keys of the house, everyone was always so kind and helpful even though our English wasn't very good. It is a very good company with very good workers. We are very happy with our house.

    Answer from pro:

    Thank you Rafael for taking the time to fill out your Homestars Review! I am glad to hear that the entire process went well for you and that you are enjoying your New Home! Please do not hesitate to reach out to the warranty department. Theresa St.Germain, Service & Warranty Manager

    Reply created 10 Aug 2022
  • Review from Nick Barry-Hallee
    Rating: 5 out of 5
    Review left on 3 Aug 2022

    Home builder

    Great home buying experience from start to finish. Trico has been eager to ensure we were happy with our purchase and have done a great job coordinating and executing punchlist fixes. Would highly recommend as a builder.

    Answer from pro:

    Thank you Nick for taking the time to fill out your Homestars review! I am so happy to hear that you enjoyed the process with purchasing your new home - I hope you and your family are getting all settled in! Please do not hesitate to reach out to the warranty department at any time. Theresa St.Germain, Service & Warranty Manager

    Reply created 10 Aug 2022
  • Review from Yorvis GOMEZ
    Rating: 5 out of 5
    Review left on 29 Jul 2022

    New home at Brooklin

    Trico has been by far the best quality built for a new house, that I have bought in Canada yet. Walk through was smooth, only a couple of painting touches. Possession day was good. Now, after having been living in this beautiful, modern, and stylish home, I can say Trico knows how to built awesome and reliable houses

    Answer from pro:

    Hi Yorvis, Thank you for filling out your Homestars Review! We are so pleased that you have had such a great experience - possession day is such an exciting time. We hope you are settling into your new home nicely. Please do not hesitate to reach out to our warranty department at any time. Theresa St.Germain, Service & Warranty Manager

    Reply created 3 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2022

    Excellent experience with Trico!

    Excellent build experience, from sales to design to follow up work! We have been in for a month now and have had a few issues but everything has been addressed quickly by Trico. We have found everyone at Trico very pleasant to deal with and we are extremely pleased with the house and how any problems-even the ones out of their control (appliances)-have been dealt with immediately. We would recommend Trico to anyone wanting to build their dream home!

    Answer from pro:

    Hi Patti, Thank you for taking the time to fill out your Homestars Review! We are so happy to hear that you have had such a great experience with the purchase and build of your home. Please do not hesitate to reach out to our warranty department at any time. Theresa St.Germain, Service & Warranty Manager

    Reply created 3 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2022

    Trico built our dream home!

    My wife and I built our dream home through Trico homes and couldnt be happier! Erica and David made the process extremely easy and enjoyable! We have a beautiful home now and love every inch of it! Id definitely recommend Trico and there team!

    Answer from pro:

    Thank you so much for taking the time to fill out your Homestars Review. Erica and David are valued members of our team who strive to provide excellent customer service - we are happy to hear that they were able to make this such an enjoyable experience. Please do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager

    Reply created 28 Jul 2022
  • Review from Alan Anderson
    Rating: 1 out of 5
    Review left on 19 Jul 2022

    New home in Darcy

    We started our purchase in February 2021 we were told the house would be done in 8 months. We moved in one day short of 11 months. During the sale process the area sale guy missed placed paper work he gave us and we had to send him our copies. During the build we had to point out to Trico they had placed our kitchen window 9 inches out of place. We pointed out other framing issues as well. Trico lost 2 area foremen, during our build. We could not get anyone at head office during the build, we found out they moved head office to Mcleod tr, because we had to sit in the lobby for over an hour to get a meeting with the head sales manager. Who left the company shortly after. At possession we had no washer/dryer, no closet organizers and no mirrors in any bathroom. Also we had a clunking noises in our finished basement heat ducks on possession. After 3 visits by the air tech and 2 different service foremen. The Second different warranty lady declared our issue was at acceptable noise limits and indicated we should file a new home warranty claim. Not what i would call an acceptable response from a major home builder. We got our loam in November and Trico did the parging on our home to the loam level. Of course the yard settled 8 inches in the spring. It took 8 more months to get Trico to paint our house trim completed in July 2022. They also finished the garage base parging and touched up the house parging at this time. Be advised once Trico has your money they sales department is not so friendly and head office is near impossible to reach. Stay away from this company! Up date after months of trying to get out ducting noise issues fixed. Alberta New Home Warranty points out that on page 317 of the 340 page warranty guide. Air duct noisy issues are not a warranty issue. So be warned never get Trico to finish your basement roof . Run your heat for a winter so you can fix there poor work.

    Answer from pro:

    Trico Homes takes all feedback very seriously. I understand that you have been working with your warranty coordinator and technician regarding concerns with your home. They have also had our trade contractors attend to assess your concerns. Please reach out to me to further discuss your concerns regarding your home. Theresa St.Germain, Service & Warranty Manager. 403-287-9300

    Reply created 21 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2022

    New Home

    From booking home to get keys to get in is an exceptional experience given by Trico. Sales manager kept us informed about progress on our project and deliver our home with good quality. Also after delivery, support services is doing great job.

    Answer from pro:

    Thanks Ajay for taking the time to fill out your Homestars review! We are happy that you have had such a good experience through the different aspects of your home build. We hope you and your family are settling in nicely! Please do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager

    Reply created 12 Jul 2022
  • Review from Customer of Trico Homes Inc
    Rating: 4 out of 5
    Review left on 6 Jul 2022

    House constuction

    Construction of the house had a approx. 2 month delay which was understandable with the situation of Covid and other interferences with labor and supply, but overall was a good experience working with Trico staff for a new build.

    Answer from pro:

    Thank you for taking the time to fill out your Homestars Review! We are happy to hear that you did have a good experience with the construction of your home despite delays. Please do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager

    Reply created 12 Jul 2022
  • Review from Adarsh Singh
    Rating: 1 out of 5
    Review left on 25 Jun 2022

    Poor after sales service by Trico

    The process and service was good till the move-in but after that it seems like Trico doesn't care once the builder has been paid. I can understand that there may be some delays but atleast Trico can share tentative timelines when external work such as painting, driveway, grading, etc. Will be done. However, no one at Trico is sharing that information. I wonder if its that difficult to look at the project schedule and share the information. Also, during the pre-possesion walk through a number of things were documented to be repaired and to my surprise almost none were fixed at the possesion. Even the painter on the possession day did half of the work.

    Answer from pro:

    Thank you for taking the time to fill out your Homestars Review. I am sorry to hear that you have been having concerns post possession. Please reach out to me directly at 403-287-9300 ext 540 so that we can discuss your concerns further. Theresa St.Germain, Service & Warranty Manager

    Reply created 4 Jul 2022
  • Review from Jonathan Thach
    Rating: 5 out of 5
    Review left on 9 Jun 2022

    New Build - Single Family Detached Home

    My family just bought and took possession of a single family detached home built by Trico Homes Inc. and have received a lot of compliments from our guests. We can vouch that the materials used to build the interior/exterior of the home was higher in quality than we initially thought from looking at drawings/specification documents(feels premium) and certain upgrades to the home really made the difference in helping the home stand-out. Also, the floor plan of the house was cleverly designed making the house appear more roomy and bright than the actual square footage of the house suggests. In terms of trades, we found good overall workmanship from the various trades they used as part of the project. I would recommend anyone thinking of constructing a new build to consider Trico if they do happen to build in the community you're wanting to live in. They build a lot of homes in Calgary/surrounding areas and have good overall reputation for producing a good product and being fair to deal with during the home building process, which are important traits when it comes to selecting a home-builder.

    Answer from pro:

    Thank you for taking the time to fill out your homestars review! We are so happy to hear that you have enjoyed the process of building a new home. We hope that you and your family are getting settled in and enjoy your new Trico Home for many years to come. Please do not hesitate to reach out to the Service & Warranty Department at any time. Theresa St.Germain, Service & Warranty Manager

    Reply created 17 Jun 2022
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