I was called promptly 1/2 hour before the scheduled appointment by Clint, one of the guys coming to do the work. Once I showed them what I was wanting done, he provided an estimate of the time and costing. Clint and Tyler performed their work efficiently, and cleaned up everything afterwords. Clint took the time to appropriately cover the piping in anti-rusting paint, and even pre-coated some of the parts before installing them to avoid accidentally over-spraying onto the new deck. They even helped carry my BBQ back onto the deck to test to make sure that the BBQ would work. The installed work is neat, tidy, and looks great and it was done in the time that was estimated. They did an awesome job.