Brian Farewell
Rating: 4 out of 5
New Furnace
New furnace was installed despite complications from a previously installed air conditioner. The technicians worked hard and a second installer was brought in to finish the job in one day. The furnace works well now and just needs the last few steps in installation that has to be done in the summer. Upon request the final charges were delayed until the weather permits, much appreciated.
The only downside in this job was that a duplicate charge was added to my credit card by mistake. I had to call about this, the reversal took a week, and no apology.