HomeOwner
Rating: 0 out of 5
Up Sell extremely expensive replacement
I wanted an assessment on some plumbing issues. I was told that I need 2 new toilets which might be the case, but the quote was $$$$$ and speaking to a rep at another company he said the sale person might have just wanted to sell toilet. I could have sourced the toilets myself for $200 less each. Then I had a leaky faucet which the plumber said if I didn't know the brand by the time they sourced the cartridge it would be the cost of a replacement faucet which they quoted me $400. I went to another company got a faucet for $50 and the sales person told me how to replace very easy. My kitchen faucet also leaked which the sales person could have fixed right there, but said he would need to charge me a full hour of work for a five minute job so I would be better to get all fixed at once. Again pressuring me to accept the quote. I said I'm paying a $80 call out what did that cover which was apparently for useless quote that I would not act on due over priced services. Not impressed and would not recommend complete waste of $80.