THRILLED !! We originally hired this company to replace a kitchen faucet in 2015. 6 months later in 2016 it started to leak, so we called to have a tech come out to repair it. They had someone out the SAME DAY and fixed it free of charge. A little more than a year later in 2017 we had another leak. Once again I called and they sent the same tech the SAME DAY ! It was a faulty piece and they repaired it under warranty. I didn't have to even pay a call out fee ! The tech was quick, courteous, friendly and got the job done professionally ! In addition, each time I have called in to their office, their customer service staff are excellent as well/ So friendly and helpful. Exactly that I want to hear on the other end of the phone !! I am so happy that we chose this company to work for us. We've been thrilled and will for sure hire them in the future AND recommend them to others !!