Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2009

    Bathroom Renovation

    Our Bathroom was in desperate need of a renovation. It is a very old house and the plumbing is a mess. The incoming pipe from the street was 1/2" lead pipe. The floor needed to be levelled and the waste pipes needed to be replaced. A previous plumber had refused to accept the job. The WaterWorks Plumbing Trucks have been active in our neighbourhood and we were impressed with the Motto " Your Happy or You Don't Pay". Mike came in and provided a quote to fix the waste pipes for the washroom, replace the cast iron radiator with a flat wall mounted rad (with localized valve control to adjust the flow through the rad) remove and replace the existing toilet and vanity and finally to re and re the incoming water service with 3/4" pipe and arrange to have the city come and do the street service to cutoff valve replacement and watermeter upgrade. Waterworks (RossAnna & Jean) were able to schedule the work into our busy schedules and to work with us while we did the other work required in the washroom. The job is a complete sucess, the washroom floor has been leveled, the toilet is on a steady base (1st time ever). The Flat Rad is a huge improvement from the cast iron beast that took up space and made any tile job a nightmare. The waterpressure is improved and we look forward to a greater improvement when the City completes their part. Thanks Mike and all your support staff, it was a pleasure working with all of you. Trish & Tom Cook. Scarborough.

    Answer from pro:

    Hi Tom and Trish, Thank you very much for this terrific review, we really appreciate it. It was such a pleasure to meet you and work for you. By the time this job was complete I felt like part of your family. Wishing you and your family a Happy and Healthy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 6 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2009

    tub faucet repairs

    These guys were here so fast! and the work was done fast too! I'm just happy the hot water isn't running endlessly from my tap any more. And I love the shoe covers :)

    Answer from pro:

    Hi Julia, Thank you for this wonderful review, we also appreciate the compliments and thank you for your business. We hope you had a great holiday and Happy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 6 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2009

    kitchen sink block

    the plumber came so quick and was able to fix the problem in a timely manner. actually, they have the knowledge to fix the blockage quickly. Very friendly and explain the problem thoroughly. And give us tips how to minimize the blockage.

    Answer from pro:

    Hi Steve, Thank you for taking the time to write this review. Thank you for your kind words, it was a pleasure to meet you and work for you. Hope you had a great holiday and Happy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 6 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2009

    Remove unneeded route off of main line

    The purpose of this job was to remove an unneeded route off the main water line. The job was completed quickly and the plumbers were friendly. They also provided additional information on some of my future projects.

    Answer from pro:

    Hi Chris, We really appreciate this review, thank you very much. It was nice to meet you. We hope to be your plumber and drain specialist of choice. We hope you had a great holiday and Happy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 6 Jan 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Dec 2009

    replace toilet

    we've used Michael in the past and we were happy to use him again. While it was an evening appointment, he was able to do the work quickly and professionally.

    Answer from pro:

    Hi Simon and Ann, It is always a pleasure to see you again; I really enjoy working for you. Thank you for this great review, we really appreciate this. Thank you for your business. We hope you had a great holiday and New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 6 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2009

    Plumbing Inspection

    From the first contact with reception to the visit from Michael, The Water Works team delivered amazing service. All the staff that I had contacts with were courteous and knowledgeable. I highly recommend this company!

    Answer from pro:

    Hi Alyson, Thank you for the many compliments and for this review. I am so happy we were able to help you. Wishing you a Happy and Healthy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 7 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2009

    Major leak inside the Bathroom Wall!

    We have had numerous problems with water leaking from our basement shower (mould, laminate floor damage, had to replace the shower stall) and never did completely solve the problem. One night water started audibly pouring down the inside of the wall during a shower and the drywall and floor were immediately soaked. Master plumber Michael was at our door just a few hours after I called Waterworks. On a Saturday night! He was very friendly, courteous and very respectful of our home and our family. He answered our questions, explained our plumbing problem to us in clear, understandable terms, quoted us a flat rate and fixed the problem quickly. He also left us with a few tips on how to make our bathroom safer. We hope this is the last of our water problems and would strongly recommend Waterworks! And Jean, the dispatcher, was also very helpful, friendly and a hoot to boot!

    Answer from pro:

    Hi Lauren, Thank you for taking the time to write this review, we really appreciate it. We are glad that you called us and it was a pleasure to help you with your plumbing problems. If you need our help in the future please don’t hesitate to contact us. Wishing you a Happy and Healthy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 7 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2009

    Plumbing repairs

    Our toilet had been running for quite some time and we had a leaky faucet - both of which were fixed in record time with great and friendly service. Good Job!

    Answer from pro:

    Hi Elisa, Thank you very much for this great review, I really appreciate it. Wishing you Happy Holidays and a Happy and Healthy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 18 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2009

    Kitchen sink and drain repairs, replace tub shower head.

    As a returning customer, Mike took care of my drain problem quickly and gave me some advice about future drain problems. Excellent service and very professional. I would definitely recommend them to friends and family.

    Answer from pro:

    Hi Mojib, It’s always a pleasure to serve you. Thank you very much for you kind words and this excellent review. Best of luck to you and your fiancé. Wishing you both Happy Holidays and a Happy and Healthy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 18 Dec 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Dec 2009

    Hot water tap that won't stop running

    I was very pleasantly impressed with the speed of the company's response. 40 minutes from emergency call to service visit! They were first and fastest. After some questioning and a slight misunderstanding, Michael took the time to explain the possible fixes. We opted for the least expensive solution, and the work was done quickly and efficiently. Given the speed and effectiveness of the work, we would use WaterWorks again. Rossanna at the head office was a constructive participant also, very helpful and very proud of WaterWorks.

    Answer from pro:

    Hi Rmsundstrom, Thank you very much for your kind words, patronage and this review. Wishing you and your family Happy Holidays and a Healthy and Happy New Year. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 18 Dec 2009
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