Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2009

    Leaking Air Conditioner Pipe

    The airconditioning pipe was leaking into my basement. I researched Homestars and contacted Water Works Plumbing. The response was quick and the repair was done neatly and efficiently. I would definitely recommend Water Works and would use them again

    Answer from pro:

    Hi Georgie, Thank you very much for calling us out today. We really appreciate your compliments, it means a great deal to us. Thank you for this review and for future referrals. Michael Yuffa & Staff, The WaterWorks Plumbing Inc.

    Reply created 1 Sep 2009
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 31 Aug 2009

    On going leakage waterline problem

    Michael was efficient, fast and professional. He gave us several options and was willing to explain the repair process. He is friendly and pleasant and we would gladly recommend his service to all those in need.

    Answer from pro:

    Hi HR, You’ve described us to a tee. Your feedback lets us know we are doing our job properly. For example taking care of your plumbing needs and being respectful of your home. We look forward to being your plumbing and service experts that you can count on in the future for your family and friends. Michael Yuffa & Staff, The WaterWorks Plumbing Inc.

    Reply created 1 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2009

    minor clogged drain

    Found you on the internet. Very professional and responsive phone rep. Arranged sameday sevice. Plumber arrived ahead of schedule. Problem resolved quickly and professionally. Plumber was professional and wore shoe covers.

    Answer from pro:

    Hi Mike, Thank you very much for this review. We really appreciate it, I can’t ask for more than this. If you need us in the future it would be our pleasure to serve you. Michael Yuffa & Staff, The WaterWorks Plumbing Inc.

    Reply created 2 Sep 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Aug 2009

    Bathtub faucets and diverter

    We were very pleased with the service. Michael was on time, did a good job, and cleaned up afterwards. He gave us options for the service and explained what was going to be done. He is very pleasant to work with.

    Answer from pro:

    Hi John, Thank you for your accurate feedback. It is music to our ears when we hear excellent feedback from our clients. We look forward to being your plumbing and drain resource for you in the future. Michael Yuffa & Staff, The WaterWorks Plumbing Inc.

    Reply created 2 Sep 2009
  • Review from Christine&Shirley,
    Rating: 5 out of 5
    Review left on 30 Aug 2009

    Plumbing

    My mother Shirley, recently bought a small bachelor apartment. Little did we know, that while the renovated unit looked nice on the outside, on the inside it was a bit of a lemon! A few months after moving in, the bathroom vanity started leaking one morning. That night, the neighbour downstairs compounded the problem, saying there were water marks on her ceiling!! Being the worry wart that I am, we called a couple of plumbers to review the situation. The first left us with a cold feeling, but are we glad that we called Michael from Water Works. He certainly put my mind at ease, both about the damage to my mother's unit and the one below. From the initial consultation to the finished product, Michael took time, care and professionalism. He did a great job with replacing both the bathroom vanity and sink and toilet. We can now rest easy knowing that my mother's unit will not leak water, and we have a toilet that the company challenges us to plug! (Although we won't take them up on that!) All through the ordeal, Michael was warm and reassuring. He does professional work that will last. We are very pleased with Michael's service. As a bonus, he has a great sense of humour and will keep you laughing as well! Rosanna, whom I spoke with numerous times in booking Michael's services, was wonderful as well! Overall, you will not be disappointed with Water Works, they are one of the few personal and caring home services left out there! Very caring personnel can make all the difference in a stressful time. Thank you, everyone at Water Works!

    Answer from pro:

    Hi Christine and Shirley, Are specialty is turning lemons into lemonade. Your review is very touching to us. It is actually more than just a review; it really says who we are. I hope the many readers at HomeStars get a chance to see your review and experience our difference that we make in the world of plumbing services. Thank you very much and all the best to you and your family. Michael Yuffa and Staff, The WaterWorks Plumbing Inc.

    Reply created 2 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2009

    Fixing leaky pipes

    I've used Water Works Plumbing twice in two homes I've lived at. They are exceptionally friendly, fast and professional. I couldn't have been more pleased with the service I received.

    Answer from pro:

    Hi Kate, We really appreciate your review and continued loyalty. You are such a nice person; it is always a pleasure to work for you. Thank you for this great review. Best wishes to you in your new home. Michael Yuffa and Staff, The WaterWorks Plumbing Inc.

    Reply created 2 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2009

    toilet disaster

    I must say Water Works provided excellent service. The service person, Michael was friendly, prompt and very helpful. He guided me through the plumbing process. He had the part that was needed on hand and was done in a jiffy.

    Answer from pro:

    Hi Mark, Thank you for your contribution to HomeStars. We really appreciate your patronage and you sharing your thoughts here. It helps many others guide them through the decision making process. All the best. Michael Yuffa and Staff, The WaterWorks Plumbing Inc.

    Reply created 2 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2009

    miscellaneous

    The gentleman came to my house and solved plumbing problems economically, efficiently and with the highest level of courtesy. They are definitely my choice for any plumbing issue be it a dripping tap or a major renovation.

    Answer from pro:

    Hi Jane, We really appreciate your review, continued loyalty and referrals. People like you are the main stay of our business. It would be our pleasure to answer your questions and to serve you in the future. Michael Yuffa & Staff, The WaterWorks Plumbing Inc.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2009

    Faucet assessment and replace

    I had a great experience with Louie at Waterworks. Our faucet had depleted to a dribble, with no hot water. Louie came and rather that fix the faucet (which may have meant a recurring stoppage) replaced it with a new one, with a guarantee that left me statisfied and secure it was the better way to go. He also fixed the calcified pipes that were the main reason for the lack of hot water. A job well done, friendly and pricing was transparent and standardized. Thanks!

    Answer from pro:

    Hi DNF! We really appreciate the sharing of your feedback here at HomeStars.I am glad that we were able to deliver quality services to you and your family.Its very gratifying knowing that we efficiently solve people's plumbing problems and go the extra mile! Michael Yuffa & Staff,The Water Works Plumbing Inc.

    Reply created 23 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2009

    Hot and cold valves

    We just moved into our house and the previous owner didn't do any upgrades. So we had a few leaks. We called water works plumbing last night and we set a time for this afternoon and they arrived fairly promptly and they were able to fix out problems. They had everything in the truck. They were fast, clean, and courtious. Thank you very much and we will call again.

    Answer from pro:

    Hi Gonzalo, Thank you very much for sharing your review and your kind words - we really appreciate it. It would be our pleasure to help you with any of your plumbing questions or problems. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 23 Aug 2009