Canadian Rooter

Rating: 4.9 out of 5

Canadian Rooter reviews (904)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2016

    Drain Repair

    Mike and his team are amazing!!! I had a pipe separate under the building, which was causing backups. He used his camera to show me exactly where the issue was, thoroughly explained how he could fix it, and made me feel at ease. I live out of town , so he was in constant contact via text and email, photographing the job at each step, to reassure me of the progress. He and his team worked with my tenants to schedule each day, were on time or early, and took the utmost care to work clean. They protected the floors, furniture, and left the apartment clean daily. I would HIGHLY recommend Public Plumbing to anyone who needs plumbing done. Many owners show up to get the job and then to get paid - not Mike.! He arranged his schedule to ensure he was there for the project, in its entirety. Les

    Answer from pro:

    Dear Les, thanks so much for your kind words and for taking the time to leave us a review. We value meticulousness because we know that our clients want to be kept up to date each step of the way and have every right to know about the work being done on their property. We will make sure that Mike and the team hear about your positive comments and this is a great example for the whole team! Thanks again, please take care!

    Reply created 4 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2016

    Great service and courtesy

    Having searched around quite a bit for a plumbing service, I happened upon Public Plumbing. From the initial quote request through to job completion, they were courteous, friendly, and prompt. Had my appointment set up in no time. Paul was our service guy, and he is extremely friendly, attentive, and knowledgeable. He gave tips, some pointers, and suggestions on the work we were having done. Super efficient work, very thorough, and honestly the nicest guy to deal with. Overall these folks were great. Would definitely recommend them to others, and I will be using their services again in the future. There's always more plumbing to be done...

    Answer from pro:

    Hi Andrew! Thank you so much for your review and recommendation, we're happy that Paul was able to help you out and give advice and recommendations for your plumbing. We strive to be courteous, friendly, and prompt in all that we do and appreciate your comments! Thanks again!

    Reply created 4 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2016

    Clogged Drain

    Awesome service! I called at 7am for an issue with a clogged kitchen sink. I received a call back by 7:15 and Anthony arrived at 8:30! Very professional, reasonably priced (with a coupon on Google ), and had my sink fixed in under an hour. Thank you Paul i will recommend you to my friends and family

    Answer from pro:

    Dear Sharon, thanks so much for your review! We're glad Paul was able to help you out and that he had your issue resolved quickly. Please don't hesitate to contact us if you ever require any plumbing services in the future and we appreciate your recommendation to family and friends!

    Reply created 4 Aug 2016
  • Review from BG
    Rating: 5 out of 5
    Review left on 2 Aug 2016

    Toilet Installation

    I purchased a replacement toilet from a "big box" home improvement store and used them for removal of the old toilet and installation of the new toilet. Unbeknownst to me, the installation of the old toilet had not been done properly (the flange had been positioned too high above the floor resulting in approximately a 1" distance between the toilet and the floor). The "big box" installer, although obviously quite competent in uncomplicated toilet installations, was not able to properly complete the new toilet installation (for example, the old flange was rusted and needed to be replaced; his solution was to attach the new flange to the old, resulting in an increased gap between the toilet and the floor). The end result was a toilet that had shims jammed under it to try to keep it level and steady. This was not acceptable and I needed an immediate solution. I called Public Plumbing shortly after lunch, expecting to be told that they would be able to get someone out for an estimate the next day with repairs done a few days after that. To my surprise, after I explained my situation I was told that they would have someone to the house by 3 pm. The gentleman arrived a little before 3 and proceeded to remove the new toilet to fully assess the problem. When I told him my circumstances (which really required that the repairs be done as soon as possible) he determined what needed to be done (lower the the drain down to floor level and then properly install the new toilet using a new flange properly attached to the floor, not attached to the old flange). He then proceeded to do the job (much to my surprise), ensuring that it was done properly and completely. When all was said and done the new toilet was installed as it should have been and everything was cleaned up and left like new. I would highly recommend Public Plumbing and will certainly make them my first (and probably only) call for my next plumbing job.

    Answer from pro:

    Dear BG, we're sorry to hear about the unfortunate situation that you experienced with the plumbing technician from the store's company and we're very glad that you gave us a call! We have complete faith in our technicians expertise and know they are the best out there. We get it done right the first time! Thank you so much for your review and the recommendation, it's greatly appreciated!

    Reply created 4 Aug 2016
  • Review from Abhradeep Das
    Rating: 5 out of 5
    Review left on 30 Jul 2016

    Kitchen Renovation

    Needed a new water line for the fridge and also plumbing lines to hook up a dishwasher and the faucet - Paul came in and did an excellent job. Working with him is a pleasure, he is responsive on time and knows what he is doing. Would definitely recommend him

    Answer from pro:

    Dear Abhradeep, thanks for your review and recommendation! We do our best to provide excellence in customer service and work quality and are happy to hear Paul has been doing just that! We will make sure he hears of your kind sentiments and please don't hesitate to contact us if you ever require any services in the future! Thanks again!

    Reply created 3 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2016

    Drain Repair

    Mike rocked out an awesome repair on my disgusting sewer back up this morning. He is a very knowledgeable guy and knows what he is doing. I used another local company for years and they never proposed to put a camera and get to the bottom of the problem. I am very happy that Mike was able to resolve all of my sewer issues and i don’t have to worry about it ever again with new back flow valve., Mike and his team had everything restored and brand new like nothing happen . Great job, thanks again man. John

    Answer from pro:

    Dear John, thanks so much for taking the time to review our services and for the kind remarks! We're very glad Mike was able to help you out, we can say with confidence he is one of the best out there and we will definitely let him know of your gratitude! Please take care!

    Reply created 3 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    snaking

    Fixed! - Stuck toilet, slow drain, and cleaned main sewer line. They got it done professionally and provided advice to keep issues from occurring in the future. I will use them again for plumbing needs. Thank you to Mike and his partner for their great work!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2016

    snaking

    These guys are really great!! I had a bunch of hair clogging the drains. Paul came exactly on time. He was a gentlemen, polite, and professional. He cleaned the drain and told me how to avoid problem in the future. I'm calling them from now on. Thanks to Paul and Public Plumbing.

    Answer from pro:

    Hi Joe! Thanks so much for taking the time to leave a review of the service provided by Paul. We're very glad to hear your issue is taken care of and don't hesitate to contact us if you ever need us in the future! Thanks again!

    Reply created 28 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2016

    Toilet repair

    They called within 5 minutes of my online request, was able to come estimate the same day, and completed the job the next day. He was courteous, prompt and did great work. Very happy with all aspects of the expert.

    Answer from pro:

    Hello Linda, we're very glad that you're satisfied with our service and thank you kindly for leaving us a review. Please don't hesitate to call us if you require our services in the future and we appreciate any recommendation to family and friends! Thanks again!

    Reply created 25 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2016

    Toilet snaking

    These guys are awesome. They are friendly, honest, punctual, and responsive, and they make sure things are done right. This is my go-to company for everything related to plumbing in my house. I could go on and on about these guys, but I will keep it short and to the point so you can easily make a decision (and choose Public Plumbing) if you are looking for someone to help you and do it right the first time

    Answer from pro:

    Dear Ash, thanks for your kind review! We're glad to be the company you count on for your plumbing needs and we are very grateful for the recommendation to others! Thank you again!

    Reply created 25 Jul 2016
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