A&A Masonry reviews (819)

Great company to deal with and very professional. I had my chimney rebuilt and two walls in my garage parged where the blocks were crumbling. The whole company including office staff, sales and the guys on site (Joe & Kyle) were great to deal with. Very polite and professional. They did a great job rebuilding the chimney and parging the walls and left no mess after the job. Would highly recommend them to anyone.

All contact with the company beginning with the sales rep, then the work crews and office staff was very professionally handled, and gave us confidence that the work would be done to our full satisfaction. The final product fully met our expectations and more ... the crew led by Moises was competent and customer minded. We highly recommend this company.

A&A did redid an existing basement walkout at the front of the house for me in November of 2014. There was an ambiguous specification on the work order that was interpreted incorrectly by the crew leader, which resulted in the walkout being somewhat narrower than originally conceived. I only caught the error after the concrete had been poured. The work stopped while I contacted Darren to discuss the options. Darren suggested two options: one was to take out everything done so far and start over, and the other was to keep this narrower walkout, and as compensation, the company would do some other work, such as brickwork in the yard, in the spring. Because I don't like waste, and I felt we could live with the narrower walkout even though it's not ideal, I opted for the latter and trusted that Darren and the company would be true to their word and make it right in the spring. They were paid in full, the weather turned cold and my focus turned away from the yard. Fast forward to spring of this year, and after all the snow melted I realized what a disaster the front was as a result of the work they did: shrubs uprooted and flagstones buried under a foot of dirt. This is understandable because it's a small yard and they didn't have a lot of room to do the work. However, there was also a large piece of concrete left in the middle of the yard, and with it there, I could not do any work in the yard to fix the mess they left. I contacted A&A in early May with a suggestion of what they could do as compensation for the error on the walkout and to ask them to remove the concrete waste. I heard nothing for weeks. I then left frequent messages and finally heard from them and they promised that the work would be done in a certain week (it wasn't), then another week (it wasn't), that the worker would contact me (he didn't). UPDATE: This past week (June 15-19), they have removed the concrete waste, and in addition, have added another concrete step that I needed and they repaired some parging. I feel that this is fair compensation for the mistake made in the original work. It's unfortunate, however, that it took a poor review in Homestars to finally get the work done. I can't give them a really high rating because I feel it shouldn't have taken weeks from first contact this spring to get the additional work done. Although this experience was not entirely satisfactory, I gather from other reviews that this is not the norm for this company and I would hire them again.

I contacted 3 of the top HomeStars reviewed companies for this service and selected the what I believed was the most complete proposal. They were all extremely close in price. The service was excellent with the crew showing up precisely on time and completing the job at very close to the estimated time. They even took the time to go over everything done and checked every wall with me. The work area was tidied up so well there was no sign that they were there except for the newly repaired chimney. Theydid a great job of matching the replaced bricks and mortar. The quality of work was excellent and I am extremely pleased.

Contacted A&A, Bill was very responsive, came out right away and during the review of the work we wanted, which was flagstone brick on the front, he noticed an issue with the brickwork over the garage. Came up with a solution that fixed our problem, at a reasonable cost, and gave us what we wanted. Jose and crew were very professional, we had new stamped concrete down, and they completely covered it with tarps and wood. Excellent work, very highly recommended. Bill was alway available and very response to our calls, including a change we made mid project, which was quickly accommodated and delivered.

This company went above and beyond our expectations to fix what was wrong. I cannot tell you how pleased and excited to brag about the finished products. Darren (the owner) took the time to accommodate us to come over in person and apologize. We're human, we all make mistakes but it's how we fix it that matters is basically what he said and it is true. He called numerous times and sent messages trying to schedule a time to meet with us to let us know what they were going to do to fix it and I cannot begin to tell you again and again how amazing our steps looks! And even better they did it when we were away last week and sent us a message right away and pictures. And after a 6 hour drive in traffic let me tell you coming home to the front steps was a perfect end to a loooong day! Thank You Darren and your crew from A & A Masonry, we would definitely recommend you to others. Really appreciate everything you have done in the past couple months.

Both Joe & Kyle were very professional and polite. They undertook repairs to our outside wall and even made good previous unsightly repairs, quality of their work was very good. Nothing was too much trouble for them and they cleared up after themselves. I would highly recommend this company, their quote was very good. Thanks Joe & Kyle :)

We were really pleased with the quality of the work, and the attitude of everyone involved in providing the work - definitely a class act! Rene showed up on time, completed the work quickly and really well. You would never know that there had been an issue. If we ever need this kind of work done again, A&A will be our first call. We will be recommending both the company and Rene whenever possible!

Dan contacted me very quickly to schedule an inspection and the quote. Scheduling was easy and the work was done within a month of getting the quote. Dwight did an amazing job on, and it was raining! He finished on time and the job looked great. He was so friendly too! I would hire A&A again.

We noticed a few months ago that water was getting into our cold room, usually after a rain storm. We decided to tackle it from both end; resealing/caulking the front porch (done by another company), and waterproofing the cold room (done by A&A). From the initial visit to "project day", their team was professional in explaining their process and what we should expect. On project day, the team was on-time and kept us in the know of what they were doing and explained what they had done before they left. There work will give our family peace of mind for years to come.