The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2013

    Duct cleaning

    Big Thanks to Paul and Steve to be a excellent in service to prove company's rating far more than our expectation. Well Done !!!! Without second thoughts are worthy to recommend for job. We are more than happy to ask for their service in future

    Answer from pro:

    Hey Kana, it was a pleasure meeting you. Thanks for sharing some feedback on your experience with us. Glad you were happy with the work we did, and appreciate your endorsement :) If there is anything in the future we can be of help or service with, give us a shout. Happy Holidays. Paul

    Reply created 12 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2013

    Duct and Dryer Vent Cleaning

    In two-words: honest and professional. We couldn't recommend The Duct Cleaning Specialists more highly. We had Paul and Mariela out this past Saturday to help with a dryer vent problem and to assess whether a full duct cleaning was required. The company doesn't normally work Saturdays but an earlier weekday appointment had to be re-scheduled at the last minute by Paul after Toronto was hit was some severe weather. When I spoke with Paul about re-scheduling he indicated that he was happy to come out on Saturday morning given the inconvenience to me. From this first conversation with Paul I was very impressed. The service itself only further demonstrated just how committed he is to providing a level of customer service any home owner would be grateful to receive. Although both my wife and I thought a full duct cleaning was in order, Paul carefully inspected and photographed the ducts and explained to me that in his opinion it was not urgently required and could wait. This should tell you something. Paul is not someone just trying to make a quick buck off an uninformed or ill-informed customer. He explained to me the situation, and gave me his honest opinion which resulted in me not going ahead with the full cleaning. That's impressive and speaks volumes about the type of business he runs. He did go on to clear out the dryer duct (which was so badly in need we hadn't been using it weeks). He took the time to show me the issues, explain the process along the way, and perform the job with great care and precision. He addressed both the duct and the dryer vent itself, then once the cleaning was completed he tested to ensure that the level of air pressure leaving the vent was of a sufficiently high standard (as he was concerned about the way the duct appeared to be compressed in parts). Paul and Mariela were great and we could not recommend them more highly. We've had a lot of work done on our house over the years. Many contractors have been selected on the basis of good reviews here on HomeStars. Unfortunately, not all of them were deserving of their rating. The Duct Cleaning Specialists not only lived up to expectations but exceeded them. No one likes having to deal with a problem in their home, myself included. But I am comforted by the fact that the next time a duct issue arises I have Paul and Mariela to call on.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2013

    Duct cleaning

    Steve and Paul came to my home yesterday and were very friendly and professional. I had actually asked for a more expensive service but they were honest and told me I didn't need that service yet! What other company would do that?? They spent time showing me and educating me about how to keep everything a bit cleaner - all tips and tricks I can do myself. Thank you both so much! I will for sure call you again!

    Answer from pro:

    Hi Tegan, thanks for your rating & review. It was a pleasure meeting you. Glad that you were happy with the work we did, and our honesty. Sometimes systems aren't as bad as people suspect, so reducing the service and saving you a few bucks was not a problem. If you need any help maintaining the system, feel free to give us a call. Thanks again for your business and having us in your home. All the best, Paul

    Reply created 9 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2013

    duct cleaning

    This company is amazing. They are very friendly, respectful and professional. I like that I could communicate using email and Paul would respond immediately. Paul and his partner showed up on time, explained in detail what they were going to do, and respected my house. After the job, they cleaned after themselves. I actually thought they left my house cleaner than it originally was. The pricing was reasonable, they thoroughly cleaned my ducts and took pictures to show me. The before and after pictures made me feel really good that I chose this company. They offered bonus features like cleaning my air filters for free. These filters were so dirty beyond repair. Paul offered temporary filters for FREE!!! The Duct cleaning Specialist were worth every penny!! Now I don't have to clean my ducts for the next 5 years. My family was so grateful, we can feel the difference in the air circulating in our house. Thank you Duct cleaning specialists.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2013

    Duct Cleaning

    Very Professional! Would recommend to my friends and family. Excellent job. Showed up on time, very clean, they even took off their shoes (we didn't even ask). Very happy we went with them.

    Answer from pro:

    Hi Monica, thanks for sharing some feedback about your experience. Glad it was a positive one and you were happy with the work we did. Thanks again, and if we can be of any help or service in the future, please give us a call. All the best, Paul

    Reply created 9 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2013

    Duct cleaning

    We had the Duct Cleaning Specialists in to clean our ducts following an extensive renovation to our house. The team showed up on time, was done the job within 3 hours and was so clean that it was impossible to know that they had ever been at work in our house. We had other contractors working in the house that day and the team from Duct Cleaning Specialists was immediately cooperating with the existing contractors and finding ways that both teams could continue to work. On top of being on time, clean, professional and on budget the team from Duct Cleaning Specialists was also friendly, cheerful and easy to work with. They were a pleasure to work, I'll be using them again when I next need to clean my ducts and would happily recommend them to anyone looking to have their ducts cleaned.

    Answer from pro:

    Hey Drew, thanks for your rating & review. Glad to hear you were happy with everything we did from start to finish. Appreciate any referrals and look forward to being of service in the future. All the best, Paul

    Reply created 9 Nov 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Nov 2013

    Duct Cleaning

    The Duct Cleaning Specialists provided great service from beginning to end. Mariela responded to my request for a quote in a timely manner and booked the appointment promptly. Mark was very friendly and cleaned the ducts thoroughly. Their pricing is also reasonable. I would recommend The Duct Cleaning Specialists for future service.

    Answer from pro:

    Thank you for taking the time to rate and review your experience with us. Glad your experience from start to finish was a positive one. If we can be of any help or service again down the road, please keep us in mind. Appreciate any referrals and your recommendations. All the best, Paul

    Reply created 2 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2013

    Duct Cleaning

    A friend recomended this company to me. As a building contractor myself, I was in a jam to get the ducts cleaned in a house I that was renovating the basement. The owner began having a reaction every time the furnace came on . The Duct Cleaning specialist came through quickly for me and did an amazing job. The home owner was very pleased and the alergies have disappeared . Thank you guys for great and curtious service
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2013

    duct cleaning

    Mark and Johnny did great job. They are very friendly and patient. We feel the difference right after the cleaning completed. Specially thanks to Johnny, he answers all my questions regarding on the furnace and show me how to clean the electronic filter. Also, the bill stay as same as the quote, no surprise charge. :)
  • Review from Marilyn Ethier
    Rating: 5 out of 5
    Review left on 30 Oct 2013

    Duct Cleaning Service

    Having gone through three bathroom renovations and noticing more dust than usual, we called the Duct Cleaning Specialists thinking our ducts must be very dirty. This is the second time we have called on their service. Just like the first time, their service was excellent. Paul and his assistant dropped by and checked out our venting system and advised us our vents were still very cleaned from the last time they cleaned them a couple of years ago. So it would be a waste of our money to get them cleaned again. Instead Paul and his assistant vacuumed all the vents and disinfected the vent system and provided lots of helpful tips to cut down on the dust. Now that’s excellent customer service for you. We will definitely use their service again and highly recommend this company to anyone wanting to have their ducts cleaned.