The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2013

    Duct Cleaning

    Matt & Ryan came to our house to clean the air ducts precisely on time. They were polite, answered all of our questions and showed us before and after pictures of our ducts! They left everything in order and their quote matched the final invoice. It was a very positive experience dealing with this company right from the start. When we called to book, we spoke to Mariela who was very friendly and explained everything to us. We are very satisfied and happy with the results!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2013

    Duct Cleaning

    Had the Duct Cleaning Specialists to clean out my HVAC and dryer vents last week. They were extremely professional, showed up on time, worked quickly and had a very transparent costing process. The two guys that did the work were also very friendly and answered all my questions about my HVAC system upkeep etc. Highly recommend.

    Answer from pro:

    Hi Brian Thanks for taking the time to rate and share about your experience with us. I am glad that you were happy with our work from start to finish. If there is anything else we can be of help with, please give us a call. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 28 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2013

    Duct Cleaning

    Had the Duct Cleaning Specialists to clean out my HVAC and dryer vents last week. They were extremely professional, showed up on time, worked quickly and had a very transparent costing process. The two guys that did the work were also very friendly and answered all my questions about my HVAC system upkeep etc. Highly recommend.

    Answer from pro:

    Hi Brian, Thanks for taking the time to share about your experience with us. I am glad that you were happy with our work from start to finish. If there is anything else we can be of help with, please give us a call. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 28 Oct 2013
  • Review from vasileverdes
    Rating: 5 out of 5
    Review left on 21 Oct 2013

    duct cleaning

    This was my first time using this company for duct cleaning. I am very impressed with the duct cleaning service I received. Not only vacuuming but also brushing the ducts!!. I used before others companies, but I was never happy with their work. After they finished the job, we noticed that something is wrong with the furnace - the furnace blower wont shut off . I was very upset. I called Paul and asked for explanations about how the work was done and what happened. He said that he's sure that his guys were following the work protocol and it may be some coincidence but he will fix the furnace. Long story short: Tuesday he sent a technician (from a heating company) to check and verify the furnace and 4 days later the furnace was running again. A circuit board has to be replaced and Paul (his company) paid for this. I understood (from the heating company) that the price for replacing that part was 3 times the price that I paid for the duct cleaning. What can I say? I'm just thinking how this situation would be resolved if I use that cheap company from last year instead of Paul's company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2013

    Duct cleaning

    Mark and Johnny arrived on time, took some pictures of the ducts and told me they don't need cleaning. They offered to do a visual inspection and vacuuming of all the vents for $85 and I agreed. (I'm lazy and after all they just saved me about $400). They did a very through job and even fixed a loose intake vent without me asking. I am very happy with their service and will use the company again.

    Answer from pro:

    Hi Paul (great name), Thanks for taking the time to share about your experience with us. I am glad that you were happy with our services and honesty. Your system wasn't in bad shape and cleaning was not necessarily recommended, and decided just to do a service call this time around. If there is anything else we can be of help with, please give us a call. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 28 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2013

    Duct Cleaning

    Paul helped me out in a hurry when a wagjag I bought with another company fell though. He explained the benefits of having a NADCA accredited company clean you vents. It's a family run business and the guys pointed out a fire safety issue with our dryer vent. They also sucked a jar full of push tacks out of our dryer vent left by the previous house owners! They switched out the dangerous paper dryer vent for a foil one and were really helpful, giving advice on how to keep the vents clean in the future. There was no hard sell and we were told we wouldn't have to get the ducts done for the next 5-7 years. Very quite, quick, efficient and friendly. I have already recommended them to everyone!

    Answer from pro:

    Hi Emily, thanks for taking some time to share about your experience with us. I am glad that you were happy with your decision to have us in to clean the system out, and that we could educate you about your HVAC system and Dryer Vent, so your able to keep up with the maintenance. If there is anything that we can be of help or service with in the future, please keep us in mind. Thanks again for your business and feedback, it is greatly appreciated. All the best, Paul

    Reply created 15 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2013

    duct cleaning

    This was my second time using this company for duct cleaning and I was completely satisfied. The workers are polite, efficient and professional. I would absolutely use them again and have recommended them to family and friends.

    Answer from pro:

    Hi Melissa, thanks for the feedback. Glad to have you as a continued customer and that you were happy with our work again. Your referrals are greatly appreciated. Anything else we can be of help with, please give us a call. All the best. Paul

    Reply created 15 Oct 2013
  • Review from Kathy Stott
    Rating: 5 out of 5
    Review left on 9 Oct 2013

    Duct Cleaning

    Very pleased with the service provided. Mark and Johnny arrived right on time and were very friendly and polite. They took great care moving equipment around the house and made sure I understood the work being done. Johnny showed me before and after pictures and it was clear the quality of their work was top notch. Well worth the reasonable price charged.

    Answer from pro:

    Hi Kathy, thanks for taking the time to share some feedback. I am glad to hear that you were happy with the work the guys did and that all care was taken in your home with the procedures. Having the work done proper does make a difference, so glad that we were able to do that for you. Thanks again for your business, it is greatly appreciated. If there is anything down the road we can help with, please give us a call. All the best, Paul

    Reply created 15 Oct 2013
  • Review from Ed and
    Rating: 5 out of 5
    Review left on 8 Oct 2013

    Duct Cleaning

    The "10" rating that is displayed on the Homestars website for Duct Cleaning Specialists is fully justified. They arrived on time, took almost 2 hours to perform a very professional cleaning service, even without the photographic evidence, you felt that you got a very good ‘bang for your buck’. The photographs just proved that the process worked. Mat & Ryan were courteous, answered any question that was posed and I was thoroughly satisfied with the job that was performed
  • Review from Layla Jazrawy
    Rating: 5 out of 5
    Review left on 8 Oct 2013

    Duct Cleaning

    I am thoroughly impressed with this company. Paul, the owner, answered the phone right away (everywhere else I called, I got voicemail) and spent considerable time answering my questions and explaining the service to me. I got a reminder call the day before (thank you!) and Mark and Johnny arrived punctually for my appointment. They explained the process and throughout the appointment, explained different things and offered very useful advice which I really appreciate. They did a great job, didn't try to upsell at all and were professional, courteous and friendly. I would recommend this company without hesitation and will be using them again in the future. Thanks Paul, Mark and Johnny!

    Answer from pro:

    Hi Layla, thanks for taking the time to rate and review our service. Glad you were happy with the work and your overall experience with our company. If there is anything we can be of help with in the future, please feel free to give us a call. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 9 Oct 2013
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