The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2013

    Duct Cleaning

    I found the Duct Cleaning Specialists through homestars. Read the reviews and decided to have them come out. Mark and Ryan were awesome. When I cam home they had already begun the service and they were extremely courteous. They answered all my questions and even provided a few small services complimentary like cleaning out my vaccum canister. They took great care of my house and cleaned up after themselves. It's great to have people who understand customer service in your home. Great customer service!!!

    Answer from pro:

    Hi Michael, Thanks for taking the time to share about your experience with us here on homestars. Glad you were happy with your decision to have us in your home and happy with our results. Over the years we've learned from our mistakes and improved on certain customer service aspects, so glad you were happy with everything. Thanks again for your business, it is greatly appreciated. All the best, and if you need anything, give us a call. Paul

    Reply created 4 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2013

    Duct Cleaning

    Thanks to Paul and his colleague from Duct Cleaning Specialists, we had a fully satisfied experience today. We are truly impressed with their customer care and integrity. They were very professional, friendly and definitely exceeded our expectations. Free of charge, they did some extra work for cleaning my short dryer vent (and dryer as well) which Paul could easily charge extra dollars telling me “Dryer Vent Cleaning”. Outstanding Work! No second thoughts, their work can be highly recommended.

    Answer from pro:

    Hi Mahesh, it was a pleasure meeting you. Thank you for your feedback. Glad you were happy with our service and decision to have us in the home to clean your HVAC system. Your business is greatly appreciated. If there is anything we can be of help with down the road, please keep us in mind. All the best, Paul

    Reply created 18 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2013

    duct cleaning

    I used Homestars and found The Duct Cleaning Specialists. They were very professional from the first contact. Matt and his crew showed up exactly on time, and immediately reduced their quote because my system was cleaner than expected! Great work, careful and considerate, would absolutely recommend them.

    Answer from pro:

    Hi Reg. Thank you for your feedback. Glad everything worked out and you were happy with our work and honesty. Thanks again for your business, we will be here in the future so please keep us in mind. All the best, Paul

    Reply created 18 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2013

    Friendly, high value and professional services

    Great customer service. Great value for the money. Called and scheduled an appointment and the team showed up on time with the up to date kit and tools. They carried out the job with extreme professionalism while taking care to keep the house clean. They took the time to show me in detail how to replace filters and maintain the AC/Furnace. I highly recommend Duct Cleaning Specialists services.

    Answer from pro:

    Hi Wassim, pleasure meeting you and your family. Thank you for your feedback and glad we were able to get everything taken care of properly for you. Any help we can be with regards to your HVAC system, feel free to give us a call or email. Congrats again on your new home, all the best. Paul

    Reply created 18 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2013

    Duct Cleaning

    The duct cleaning is complete and the air smells great! Thanks Mark. He showed me his work by having me look down the return air vents before he started and after they were cleaned. This was the second trip they had to make out to my place because the first time they came by there was no place for them to park their van. They returned at no additional costs to me. Appreciate the time taken. Thanks Mariela, Paul, Mark and Ryan.

    Answer from pro:

    HI Rachel. Thank you for your feedback. Glad you were happy with our work and we were able to get everything done. Having the luxury of different types of tools and equipment enables us to accomplish all types of homes. Thanks again for your business, it is greatly appreciated. All the best, Paul

    Reply created 18 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2013

    Duct Cleaning

    After having researched a number of Duct Cleaning Companies, we have decided to go with The Duct Cleaning Specialist based on all the positive reviews. After the initial call with Paul I knew that I hired the right company based on the wealth of knowledge he provided. The crew arrived on time, extremely professional, and provide us with the various steps during the process, in addition they found a problem in our duct system that a previous inspector did not, they went beyond the call of duty to help troubleshoot and spend extra time with me educating me about the various components. I feel extremely lucky to have hired the right company, the customer experience was very pleasant and the crew is very knowledgeable, and I can tell after the work was completed, we feel the difference in the house. Thank You Guys for a Job well done.

    Answer from pro:

    Hi Michael, thanks for taking the time to share about your experience with us. I am glad that you were happy with your decision to have us in your home for the project and overall experience with our company. If there is anything we can be of help with, please feel free to give us a call. Thanks again for your business and kind words, it is greatly appreciated. Paul

    Reply created 12 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2013

    Inspection of Ducts

    I was 100% pleased with the service I received. Mark and Johnny were polite, knowledgable, friendly and efficient. I learned more about how the venting in my townhouse works, they vaccummed out a return and advised that I won't need a duct cleaning for 5 years. Honesty appreciated! They also checked my dryer vents and provided an organic spray for the return (checking with me first to find out whether that was ok). Wouldn't hesitate to reccommend them to any of my neighbours.

    Answer from pro:

    Hi Kate, thanks for the feedback. Glad everything was performed to your satisfaction and look forward to having you as a long term customer. If there is any help we can be in the near future, please give us a call. All the best, Paul

    Reply created 12 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2013

    Duct cleaning

    We couldn't be happier with our decision to hire The Duct Cleaning Specialist! From the initial conversation with Mariela for an appointment to the jobs end performed by Mark and Johnathen things could not have gone any smoother! The first thing Mark and Johnathan did upon entering our home was introduce themselves and then remove their shoes. These two things really say a lot about the type of people they are and we greatly appreciate it! Mark and Johnathan were so professional and friendly that it was like having a couple of close buddies working on our house! They explained everything they did and even did some other cleaning for us as a courtesy that I strongly feel other companies would have taken the opportunity to charge for! We very strongly recommend The Duct Cleaning Specialist to anyone who wants their ducts cleaned properly by great people and a great company!!! Thank you to everyone at The Duct Cleaning Specialist! Joe and Jaime
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2013

    full duct cleaning servcie

    Paul & his associate was prompt on schedule, was very professional from beginning till end, explained everything i asked about how duct cleaning is done, and i would recommend them to anyone they are going to get another call from me in 4 years! and for the price they gave me i also got my furnance & A/C cleaned great deal..

    Answer from pro:

    Hi Claudette. Thanks for taking the time to write about your experience with us. It was a pleasure meeting you. Glad you were another happy customer and pleased with the work we did. Look forward to being of service again in the future for you. All the best, Paul

    Reply created 12 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2013

    Duct Cleaning

    I was very happy with The Duct Cleaning Specialists. The customer service was exemplary, from the first phone call through the completion of the duct cleaning. Very pleasant and professional staff. The even gave us some good suggestions on how to maintain the work they had done. I would recommend them to anyone.

    Answer from pro:

    Hi Lisa. Thank you for your feedback. Glad everything was completed to your satisfaction and look forward to being of service again in the future should you need this work done. All the best, Paul

    Reply created 18 Sep 2013
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