The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2013

    Duct Cleaning

    On time, most thorough and caring effort in our large house which hadn't been duct cleaned in 20 years. These two are amazing and we want to tell the world! They went the extra yard, and brought us a charge card they found on the floor in the basement. Cheerful guys who like chipmunks in the yard!

    Answer from pro:

    Thanks for the kind words. I was wondering what all that yelling was the other day, but now I know, it was you gloating about our services haha.. We do really enjoy our work, and glad that we were able to get your system all cleaned up, and look forward to being of service again in the future. Thanks again for choosing us as your Duct Cleaning contractor, your business, as always, is appreciated. Paul

    Reply created 18 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2013

    duct cleaning

    We were scheduled to have our ducts cleaned with an arrival time of 1-3pm. Due to an unfortunate incident on their part our appointment was delayed to early evening. When Nick and Adrian showed up they were very professional and knowledgeable and they did not rush the cleaning despite us being the last appointment they had on what was a very busy Friday for them. As a courtesy gesture they discounted our overall price due to them being late. These guys are top notch at what they do, they are true professionals and they care about their customers. I will not hesitate to refer them.

    Answer from pro:

    Hi Cora, thanks for sharing your experience with us on homestars. Not every day runs as smooth as we would like, and today with your job was one of those days. I am glad you were understanding and that we were still able to get the job done and completed properly. Happy to see that you were appreciative of our discount gesture, and look forward to having you as another one of our long term customers. If there is anything we can be of help or service with, feel free to contact us. All the best, Paul

    Reply created 18 Jun 2013
  • Review from Rosa Lam
    Rating: 5 out of 5
    Review left on 13 Jun 2013

    Duct Cleaning

    Today was a rainy morning, but there was no water or mud brought into the house. This is much appreciated. Service was quick and efficient. Final payment was actually less than quoted. I would highly recommend this company.

    Answer from pro:

    Hi Rosa, thanks for taking the time to share about your experience with us. Glad you were happy with the service. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 18 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2013

    Duct Cleaning

    Seriously folks don't waste your time getting quotes elsewhere. These are honest people, doing exceptional work at a fair price. You simply can't ask for more. Steve & Mark offered exception service and Paul was a pleasure to speak to on the phone. Enough said...give them a call!

    Answer from pro:

    Hi Donna. Thanks for your comments. We really appreciate your business and glad you were happy with our company and the work done by Steve & Mark. If there is anything else you need that we can be of help or service with, feel free to contact us. Thanks again for your business, it was our pleasure and greatly appreciated. Paul

    Reply created 13 Jun 2013
  • Review from Anthony Bickof
    Rating: 5 out of 5
    Review left on 12 Jun 2013

    Duct cleaning

    Steve called yesterday with a reminder of the appointment. Mark arrived on time as scheduled. Did a great job. The difference from the old guy I was using was night and day. These guys are amazing. I would recommend them.

    Answer from pro:

    Hey Anthony. Thanks for the feedback. Glad you were happy with your decision to have us in for the work, and that we were able to have everything thoroughly and properly cleaned out. Anything else you need in the future, give us a call. We look forward to having you as a long term customer. All the best, Paul

    Reply created 13 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2013

    Duct Cleaning

    Paul was very professional and accommodating right from the start. Steve and his colleague arrived today on time, were very professional and knowledgeable. They made excellent recommendations and cleaned my ducts thoroughly. I am very pleased with the work and would recommend them to anyone. In fact, I just recommended them to someone today!

    Answer from pro:

    Hi Rita. Thanks for taking the time to share about your experience with us. Glad everything was completed thoroughly to your satisfaction, and we appreciate the referrals. All the best, and thanks again for your business. Paul

    Reply created 13 Jun 2013
  • Review from Bob Kostiuck
    Rating: 5 out of 5
    Review left on 31 May 2013

    Duct Cleaning

    The crew arrived on time and set to work. During the work, they made a number of suggestions to help keep the ducts clean between servicing (eg: use a filter in the cold air return to trap dust from getting throughout the house). We've been here over 20 years and we have had 5 cleanings - the last one 1-1/2 years ago. These folks found a duct that had never been cleaned and took 2-3 inches of dog hairs out of it. All of a sudden, a cleaner house. And cleaner air. We will use them again, and we highly recommend them.

    Answer from pro:

    Hi Bob. Appreciate you taking the time to share about your experience with us. Glad you were happy with our work and we were able to get to areas other companies may have missed. Thanks again for your business and trust in having us in the home for the work. Enjoy a cleaner and efficient system. All the best, Paul

    Reply created 31 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2013

    Duct cleaning 2 Furnances

    Paul came to assess our needs. Matt and Mark did a great job, friendly and professional!! Job very well done! Sounded like gravel being moved out of duct after our reno so clearly they needed doing! thanks!

    Answer from pro:

    Hi Shone. It was a pleasure meeting you. Thanks for taking the time to write about your experience. Glad you were happy with our work. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 31 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2013

    Duct Cleaning

    Amazing customer service! Steve and his colleague showed up on time and got straight to work. They answered all my questions, and even let me borrow their cell phone to call my wife! They worked clean, fast, and efficient. Once they were done they recapped what they'd done, issues they found, and gave me advice on filters, etc. The 'thank you for your business' gift was a real nice touch! Everyone should be using this company!!

    Answer from pro:

    Thanks for taking the time to write this review about your recent experience with us. I am glad you were happy with your decision to have us in for the cleaning. If there is anything we can be of service or help with down the road, feel free to contact us. Thanks again. All the best, Paul

    Reply created 29 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2013

    Duct Cleaning In Our New Home

    These guys were awesome from the get go. Very upfront, very friendly, on-time super thorough and even took the time to show us what they had done and some potential issues they have found. My father has been using several other companies in the past and said that the Duct Cleaning Specialists were the best by a mile (including price). It was a pleasure to deal with them and I will be calling them in the future again.

    Answer from pro:

    Hey Dan. Thanks for the review and kind comments. There are other good companies out there, and some not so good ones, so I thank you for putting your trust in us to get the job done, and that we did. Glad you and your father were happy with our work and pricing was competitive. Look forward to having you as another one of our long term customers, so if there is anything you need down the road, feel free to contact me. All the best, Paul

    Reply created 29 May 2013
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