The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2012

    Complete Duct Cleaning

    Paul and his team where in a word "Awesome" they where on time, clean, professional and explained all details of the service they completed. They also followed up the next day to ensure I was happy with the service done and yes I was! I will use them again and also will tell others about them. Great Job and yes they are Specialists Mike

    Answer from pro:

    Hey Mike, thanks for the "Awesome" review. Appreciate the kind words and glad you were more than happy with our work and your experience with us. We look forward to having you as another long term customer and keeping your system maintained. Appreciate the referrals you send our way. If we can be of any other help, feel free to give us a call. I'll also let Steve know you were happy with his work. Thanks again for your business, it is greatly appreciated. Talk to you soon.

    Reply created 10 May 2012
  • Review from Vasco Pires
    Rating: 5 out of 5
    Review left on 7 May 2012

    Duct, Furnace + A/C Cleaning + Disinfecting

    The crew that came to our home was great. My very pregnant wife was at the house with them and she was very pleased with how attentive, courteous and friendly they were. We really appreciated their attention to customer service which has become something of a lost art these days. Everything was carried out in a very timely and clean manner. We would not hesitate to recommend them to any of our friends and family.

    Answer from pro:

    Hey Vasco, appreciate the kind words and for you to take the time to share your experience on homestars. Mat & Kris were the technicians that were out to your home performing the cleaning, so i'll pass the praises on to them as well. Congrats on the baby along the way, all the best to you and your wife. If there is anything else we can help with, don't hesitate to contact us. Thanks again for your business and trust, it is greatly appreciated. Paul

    Reply created 8 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2012

    air duct cleaning

    We would highly recommend the DuctCleaning Specialists company to others. The team of two, Matt and Chris were great. They took the time to explain the process and were very careful in handling our household items,as some needed to be moved around for easy access to the vents, etc. We were especially impressed that they took the time to help us put back some our furniture pieces once they were done, and took care of the mess caused by the duct cleaning. Well worth it!

    Answer from pro:

    Thanks for taking the time to write a review for us. Glad that you were happy with our services, and I'll also pass the comments on to Mat & Kris. If there is anything we can be of help with down the road, please feel free to contact us. Look forward to having you as a long term customer. All the best. Paul

    Reply created 8 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2012

    Duct Cleaning

    We bought a house and I scheduled duct cleaning thinking it should be done since the previous owners had pets. Steve from The Duct Cleaning Specialists inspected the system and told me that we did need to do it as it's pretty clean. I guess the previous owners kept it well. Thank you Steve for your honesty, your professionalism and for making my house smell so good! I'll have to call you again soon to get some more of that oregano spray :)

    Answer from pro:

    Thanks Olga for writing a review. I'll pass the kind words on to Steve, he always appreciates the feedback. Keep us in mind again down the road when a cleaning may be required. FYI, if you would like to purchase a 4Litre jug of the disinfectant, let me know. Paul

    Reply created 8 May 2012
  • Review from Rayaz & Jillian Baksh
    Rating: 5 out of 5
    Review left on 4 May 2012

    Duct Cleaning

    Before we took delivery of our new home, we were told by the builder that the ducts were cleaned and no additional cleaning would be necessary. We were certain that it was a rushed job because we could see that almost all of the vents were still dirty and the air quality throughout the home made it difficult to take a deep breath. We're glad that we discovered Paul on HomeStars because the quality of his work and his professionalism are outstanding. He was very thorough from the bedrooms to the basement and the finished results were beyond our expectations. We look forward to doing business with Paul again in the future and we've already recommended him to our family and friends.

    Answer from pro:

    Hey Ray, thanks for getting the time to write a review about your experience with us. I don't even know why home builders even bother paying anyone to do the duct cleaning, they always hire the cheapest guy that does nothing except make it look like they did something. The amount of debris in your system was unacceptable. I am glad that you trusted us to get the job done properly for you, and the results were beyond your expectations. We look forward to being of service for the maintenance of your system in order to keep it running clean and efficient as possible. Thanks again for your business and congratulations on your new home. All the best. Talk to you soon. Paul

    Reply created 8 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2012

    duct cleaning

    Paul has one of those rare qualities in the industry: honesty. he came by and looked over my townhouse. i asked for a full cleaning but he said it wasn't necessary. He showed me some tips and helped clean the dryer. i woud, and will, recommend him.

    Answer from pro:

    Hey Jeramy, thanks for the kind words. Glad I was able to assist and help clean your dryer. Keep on top of those filter replacements, and probably in a few years, then you might want to decide on having the system cleaned out. If you need any other assistance, I'm here to help, just give me a call. Thanks again for your business and for taking the time to share your experience here on homestars. It's is greatly appreciated. Paul

    Reply created 6 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2012

    Duct and furnance cleaning

    The workers were delayed on the scheduled cleaning day due to truck problem and traffic. They called well ahead of time to notify us of the delay, which is very professional. They arrived shortly after as proposed and started right away. They minimized dust by covering all the vents and added extra holes in the basement ducts to efficiently vacuum out the debris. All the duct holes were capped and floor vacuumed after the job was completed. I was completely satisfied with their work. It took approximately 4 hrs. A week later, I was surprised to receive a cheque from Paul Hannah. They gave us a rebate since the service was overcharged. How many companies out there are this honest. Thanks Paul. I would definitely use your services again.

    Answer from pro:

    Hi Oliver, thanks for the review and kind words. We try and keep everyone posted if we are running a bit behind, that way your not sitting around wondering if we are ever going to show, just common respect. We try to do the best possible job, so I am glad you were happy with our work and hope you took the family out to dinner with the refund cheque LOL. Mistakes sometimes happen, so we try to rectify them as best as possible. Looking forward to having you as a long term customer, so keep us in mind if we can be of any other service down the road. All the best, Paul. PS. We will donate $5.00 to the North Toronto Cat Rescue for every review we receive on Homestars in May. Thank you for taking the time to write this. Together we can help make a difference.

    Reply created 2 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2012

    Duct Cleaning

    Paul shows up to my home and inspect my main duct and told me no need to clean ,plus he shows me a few tips to reduce the dust in my house. this guy is honnest and reliable. I will recommande him to all my friends.

    Answer from pro:

    Hi Mohammad. Sometimes a cleaning is not necessary, and you home was one of the instances. I am glad you were happy with our honesty and I look forward to having you as a long term customer. If there is anything we can be of service to, feel free to give me a shout. We will keep on top of the filter maintenance and maybe in a couple years get the ductwork all cleaned out. Thanks again for writing a review and all the best to you and your wife. Paul

    Reply created 2 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2012

    Duct Cleaning

    These guys do an amazing job and they really take pride in the business they operate - kudos! Not only did they do an amazing job cleaning our ducts but they went above and beyond fixing some minor issues with our furnace! I've already referred them to some close friends who are looking for duct cleaning services. They did a great job for us and by the ammount of care and professionalism they demonstrated in ensuring we're fully satisfied; I can only assume that they ALWAYS do a great job! These guys are an absolute must if you've just moved into a new house...we took the combo pack @ 279.95 which includes disinfecting the entire duct system - smell of old inhabitants be gone! Well worth it! Thank you Paul & Steve.

    Answer from pro:

    Hey Peter, thanks for taking the time to write a review and share your experiences on homestars. We all take pride in our work and enjoy making a difference in everyones homes. Whether it be a big or small job, we always make sure the end results have been done to the best possible. Thanks again for your business, and we look forward to being of service down the road. All the best, Paul

    Reply created 2 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2012

    Duct Cleaning

    Working with Paul is like having a family member in the business. He's full of advice and tips and always has your best interests in mind. He deserves an 11 out of 10.

    Answer from pro:

    Hi Lorna, that really means a lot to me. Thank you for the kind comment. Its been great to have you as a customer for the past few years. Look forward to being of service again when needed. All the best. Paul

    Reply created 29 Apr 2012
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