The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from CAB Burrell
    Rating: 5 out of 5
    Review left on 5 May 2019

    Second time using The Duct Cleaning Specialists

    We had our ducts cleaned by The Duct Cleaning Specialists a few years ago and they did a fantastic job. I called them in again because we just completed renovations and was convinced the ducts would be filthy. But Paul quickly assessed that the ducts were not actually dirty enough to clean and that our Hepa filter was not turned on. They vacuumed reno debris out of the vents, cleaned up around the Hepa filter, and opened a few of the closed off vent dampers, charging only a tiny fraction of what it would have cost for the duct cleaning. Professional, knowledgeable and honest beyond compare. We will definitely have them back when we move to our new home in Hamilton.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from Amanda Pires
    Rating: 5 out of 5
    Review left on 2 May 2019

    Great service- highly recommend them

    This is the second time that I have used the Duct cleaning specialists, and would definitely use them again. They arrived on time and were able to clean the ducts quickly. Given the fact that I am allergic to dust mites, pollen etc I was sneezing and congested for several weeks. After having the ducts cleaned, I immediately noticed a huge difference! Thank you!!!

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2019

    Duct Cleaning

    Job well done. Photo of before and after shows the results we wanted. So much dust before and now its clean. Highly recommend to anyone who wants a good cleaning of their ducts.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from CHUN LAM LEUNG
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Duct Cleaning

    Paul and team were most professional in executing the duct cleaning operation of our house and basement of some 3,000 sq.ft. for vents, furnace and dryer ducts. The team was efficient, courteous, discreet, and friendly. Both pre and post operation follow up were excellent too. Everything was carried to our satisfaction.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from Jenn
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    The Duct Cleaning Specialists

    Paul and his team provide exceptional service. Clean, efficient, and professional - and NO hidden fees or last minute add ons. The work is well done and the team is always on time! We highly recommend The Duct Cleaning Specialists.

    Answer from pro:

    Thanks for sharing about your experience with us and we most definitely appreciate your kind words and continued business. Congrats again on the new place. If we can be of help in the future please give us a call.

    Reply created 23 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2019

    Duct, AC & dryer vent cleaning

    I read about the Duct Cleaning Specialist in a newspaper article. I have also been reading a book by Jeffrey C. May (My House is Killing Me) which emphasized the importance of thorough duct cleaning utilizing brushes and not just a vacuum. I was pleased to see that the Duct Cleaning Specialist does use brushes and so I hired them. The photos of my ductwork which have been cleaned numerous times over the years, showed a serious buildup of material, indicating that previous cleanings had not been effective. However, after the cleaning this time, photos revealed the ducts are now truly clean. This is important to me due to allergy issues. I am pleased with the service and also, the technician told me that my blower was clean and therefore did not require cleaning--thus my bill was reduced from the original quotation.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from Gary Benjamin
    Rating: 5 out of 5
    Review left on 16 Apr 2019

    Clean HVAC ducts, dryer vent, and bathroom vent

    Since we were having a problem with our new clothes dryer not working properly due to a clogged vent, Paul came over to determine what work had to be done. After looking in the attic and at the vent hood from the street, he informed me the vent hood was too small for a dryer and we would be wasting our money to clean the vent before first replacing the hood with a larger one. He showed me a photo of a hood that he recommended I pass onto our roofer. If replacing the hood didn't fix the problem, or if the roofer saw lint in the vent, only then should I call him to clean the duct. A few weeks later Paul and his assistant arrived on schedule to clean our ducts, including the dryer duct. Not only did he clean the dryer duct, but he also replaced the flexible duct and tested the flow from the dryer to ensure that our problem was fixed. He meticulously cleaned our bathroom vent, including the fan blades. He started to clean our HVAC ducts, but determined that they weren't dirty enough to warrant a cleaning at this time. He offered me the option to clean the HVAC ducts anyway, or to reduce the price to the cost of cleaning just the exit vents. I was planning to replace our air filter after the cleaning, and Paul took the initiative to measure the filter I had bought and informed me that it was a fraction too big for my furnace so I should exchange it for one of the right size. I had told Paul about a problem we were having with low air flow in our dining room, and he pointed out a broken damper which was likely the source of the problem. He said that my HVAC contractor could replace the damper when they came for their annual maintenance. As you can see from this report, over and over again The Duct Cleaning Specialists went above and beyond just cleaning our ducts. Add to that Paul and his assistant were very friendly and left our house as clean as they found it. Finally, Paul saved us money by not doing work that wasn't required, and by giving me advice about my filter before I opened it, so I could exchange it. I will be using The Duct Cleaning Specialists again to clean our ducts.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2019

    Great company with great price!!

    This is the second time I have used The Duct Cleaning Specialists’s. The first time was to have my Duct’s cleaned, which was great! This time I had them come back to do some routine yearly maintenance on my furnace and a thorough cleaning of my dryer vent. The guys are extremely professional and friendly. As soon as they walked in they mentioned my cats, having remembered them from the previous visit. Paul is so great to deal with. He gets back you ASAP with answers to any questions. They do a great job at a great price. You won’t be disappointed with this company!! Thanks guys, I’ll see you for my next routine maintenance!! Chaya Small

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    Air ducts and dryer vent cleaning

    Paul's team cleaned my air ducts and dryer vents which had not been cleaned since I took possession of my home. They showed up on time, were professional, and imparted a lot of helpful information to a new homeowner. They got the job done efficiently and effectively.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

    Reply created 6 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2019

    Outstanding customer service

    This is the second time using The Duct Cleaning Specialists and I would not go anywhere else. They took their time to do a thorough job. Very professional. They even advised not to perform a furnace cleaning as it was not necessary and hence didn't charge for that - very honest. I would absolutely recommend you contact them.

    Answer from pro:

    Hey John. Thanks for sharing about your experience with us and appreciate the kind comments. Glad you were happy with the work and that we are your go to company for your HVAC system cleaning needs. We look forward to our next service with you. Have a great day. Paul

    Reply created 24 Mar 2019