The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2011

    Cleaning of air ducts throughout the house

    Thanks Paul! These days it is hard to find companies who have a high quality standard along with outstanding service. I applaud you on both. My service experience has been amazing from the time you responded to my email (within 1 minute of sending) to the completion of the job today. You did an excellent job cleaning the ducts & furnace (especially with all the dog hair), and ensured that everything was put back into place after the job was completed. I work in the retail environment, and have not encountered this high level of service, politeness and willingness to help in a very long time. Thank you. Well done!! Tracy

    Answer from pro:

    Hi Tracy, I appreciate you taking time to write a review of my service. It just so happend that I was infront of my computer the time you emailed me. I wish I could respond to every one that quick LOL. I am glad that I was able to get the job done properly, and with your home never having being cleaned before, I knew it was going to be a workload. Glad that everything was cleaned out, filters and humidifier pad replaced and furnaced cleaned. You are now good to go for a few years. We will keep up to date on the filter maintenance, as we want to keep the system running as efficient as possible. Thanks again for choosing me for the work, and glad you were more than satisfied. Most importantly, thanks for the kind words, it is greatly appreciated. Paul

    Reply created 14 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2011

    Duct Cleaning

    I selected Paul/Duct Cleaning Specialists after due diligence on top 3 Homestar rated suppliers based on professionalism, cost, and availability. Paul did a very thorough and expert job of cleaning my ducts, including taking time to repair minor problems that he noticed, and offering maintenance advice. He was an absolute pleasure to deal with and his customer service fantastic. Highest recommendation.

    Answer from pro:

    Hi Neil, I appreciate you taking time to provide a review and feedback of my service and your experience with me. Thanks for the kind words. I am glad that I was able to get the job done thoroughly and in a timely manner. I appreciate your business and look forward to keeping on top of the maintenance each year for filters etc. It was a pleasure meeting you, and thanks again. Til next time. Paul

    Reply created 13 Jan 2011
  • Review from J&C
    Rating: 5 out of 5
    Review left on 11 Jan 2011

    duct cleaning

    Paul was courteous, friendly and very knowledgable. The job was completed in one morning with minimal disruption to our household, and our house already feels cleaner. Definitely recommend this company and will use again in the future.

    Answer from pro:

    Hi Craig, thanks again to you and Jeannie for choosing me as your contractor. I am glad that I was able to get the job done properly. Keep on top of the filter maintenance, and if I can be of any service give me a shout. Looking forward to doing it again in a few years, and thanks again for your business. It is greatly appreciated. Paul

    Reply created 12 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2011

    Duct Cleaning

    Paul Hannah and crew were very professional. They responded to my telephone request for pricing quickly. Paul dropped by to inspect the ducting the next morning and then sent a quote later that day. The work was done on the weekend and was completed in a morning. I am very satisfied with the service and would not hesitate to recommend Paul Hannah and his team at The Duct Cleaning Specialists.

    Answer from pro:

    Hi Ted, thanks for taking the time to write a review and rate my service. I appreciated the consideration to quote on the job to begin with, and was happy that you decided to choose me for the service. I am glad that you were satisfied with the way I work as well as my assistant and glad that we were able to provide a thorough cleaning of a system that had never been cleaned before. Remember to replace the filters every 3 months, and I look forward to serving you again in a few years. Thanks again for your business, it is greatly appreciated. All the best. Paul

    Reply created 11 Jan 2011
  • Review from cathy
    Rating: 5 out of 5
    Review left on 7 Jan 2011

    dryer vent

    Paul at the Duct Cleaning Specialist was very knowledgable and thorough in his work. I would highly recommend this company and I will definately use their services again. The Duct Cleaning Specialist were reliable, friendly and totally professional.

    Answer from pro:

    Hi Cathy, thanks for doing a review for me. I am glad that I was able to get the dryer exhaust cleaned as thorough as possible. As you seen, the amount of lint that has built up inside was enough to clog the exhaust drastically reducing the efficiency of your dryer. This is one of the reasons dryer fires start, luckily that wasn't the case with yours. However, people noticing that it is starting to take longer to dry clothes etc. should consider having the exhaust cleaned out. Thanks again for your business, and I look forward to being of service again in a year or so. All the best. Paul.

    Reply created 9 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2011

    Duct Cleaning

    Paul promptly provided us with a quote and met our requested service date. When he arrived on time, he clearly explained what he is going to do, thoroughly and courteously performed it, and did that within his quote. Exactly what you would expect in a perfect world.

    Answer from pro:

    Hi Elwy, it was a pleasure meeting you and your wife and also for taking the time to write this review. I am happy that I was able to get the job done properly and get your system and filters cleaned to provide maximum and efficient operation. Thanks again for your business and I look forward to serving you again in a few years. Paul

    Reply created 7 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2011

    Duct cleaning

    This is the second time we've had Paul clean our duct system and as usual he is thorough and does a good job. It's very nice to deal with a tradesperson who is professional, prompt (he arrived early) and is obviously thorough in his work. Thanks again Paul!

    Answer from pro:

    Hey Brian, thank you for writing a review and more importantly, thanks for your continued business. It is a pleasure to provide my service and appreciate the kind words. Again, have a terriffic year and all the best to you and your family. See you in a few years. Paul

    Reply created 6 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2011

    Duct Cleaning

    We knew we needed to have our ducts cleaned and didn't know who to call. Our previous experience with Direct Energy was not so pleasant and ended up costing us more than expected. When we found Paul's Duct Cleaning Specialists from Homestars.com - he immediately replied, confirmed the same pricing we found on his site and told us his next opening date for an appointment. After re-verifying his calendar, he was able to come 1 day earlier which made it more convenient for our schedule. During his visit - he was helpful & courteous - especially with all of the questions I had about ducts, furnace filters and air cleaning. Overall - a professional service that we would recommend! Fred & Bertha

    Answer from pro:

    Hi Fred, thanks for rating & reviewing your experience with me. I appreciate your business and glad that I was what you expected. Thanks again for your business, and I look forward to serving you again in a couple years. Also, thanks for being my 1st customer in 2011 :) Have a wonderful year ahead. All the best. Paul

    Reply created 3 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2010

    Duct cleaning

    Paul was punctual, very professional and friendly. He is extremely knowledgeable and will only do what is required. The service was exceptional. I would highly recommended Paul to any of my family or friends.

    Answer from pro:

    Hey Mike, thanks again for doing a review for me. I am glad that I was able to get your system cleaned efficiently and thoroughly. Don't forget to check into the air opening for your furnace room with your gas company to ensure that opening is up to code. Maybe I will see you around the hockey rinks one of these days as well. Have a great 2011 and all the best to you and your family. Thanks again for your business and I look forward to doing it all over again in a couple years. Paul

    Reply created 31 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2010

    Duct Cleaning - Post Renovation

    Paul from the Duct Cleaning Specialists was great to work with. We booked our duct cleaning over the holidays - he offered us many dates and times to fit our busy schedules. He was very professional in all communications as well as when on the job - we are extremely happy with his work as he was also extremely clean and respectful of our home.

    Answer from pro:

    Hi Allison, thank you for these kind words, it is greatly appreciated and a glad that my efforts don't go un-noticed. I hope you and Graham enjoy your new home, and all the best in the new year. If I can be of any service, please feel free to give me a call. Looking forward to doing it again in a couple years. Have a great 2011. All the best. Paul

    Reply created 31 Dec 2010