The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2017

    Great crew, friendly and fast & possibly life savers!!!

    James and Mark were super friendly and professional. They arrived on time (actually slightly earlier) and were done and cleaned up in great time. I had them scheduled to do my dryer and when they inspected it they informed me that the crew that put in my deck in the summer had blocked my dryer vent and that it was so full of lint that it could of caused a house fire. So if they hadn't have looked at it and took the time to investigate things could of gone terribly wrong! I often go to bed with the dryer on and Mark and James with a very stern warning said "NEVER do that!" :) I would highly recommend these guys they were AWESOME

    Answer from pro:

    Thanks for sharing about your experience with us. If we can be of any help in the future, please give us a call. ~Paul

    Reply created 15 Nov 2017
  • Review from Alan Silveira
    Rating: 5 out of 5
    Review left on 28 Oct 2017

    Great job done

    James and Mark did a great job. Very professional and very friendly. They walked me through what they were doing every step of the way and answered any other questions I had. I would definitely recommend any one to use this service.

    Answer from pro:

    Hi Alan, thanks for taking the time to review our service. Glad you were happy with the work Mark & James performed. If there is anything else we can help with please let me know, otherwise we look forward to being of service again in about 5 years or so. ~Paul

    Reply created 31 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2017

    Duct Cleaning

    Paul and his teammate were awesome. Never had duct cleaning done before, but my dad was at our house during and kept on saying what a difference from the company he used a few years back. He was truly impressed and so was I. They are very professional from start to finish. Paul explained a lot of things to us and answered all the questions we had. I asked around to find out if anyone could recommend a duct cleaning company and no one could. I'm so glad I found the Duct Cleaning Specialists. I've been recommending them to everyone I know.

    Answer from pro:

    Thank you for your feedback and kind comments. Glad you were happy with the work me and Mariela performed. Not every Duct Cleaning company operates the same, so it's important when shopping around not just to base a decision on cost!! Thank you for putting your trust in us and were glad to have you as a customer and look forward to being of service again in the future. If we can be of any help in the meantime, please give us a call. Thanks again, your business is greatly appreciated. ~Paul

    Reply created 27 Oct 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    First time duct cleaning

    I'll say pretty much what everyone else says: They provide great, friendly service. James and Mark were fast and thorough and answered all questions. I wouldn't hesitate to recommend them to others.

    Answer from pro:

    Thanks for taking the time to share about your experience. Glad you were happy with the work the guys performed and your overall experience with us from start to finish. If we can be of any help in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 26 Oct 2017
  • Review from Stanley Adelson
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    Duct cleaning at its best

    Guys arrived on time, checked out the system and said!! Sir your ducts are fine, call us in 3-5 yrs, such honesty in this day and age ,unheard of. Great company, had my ducts cleanedby them 5 yrs ago.

    Answer from pro:

    Thanks for the feedback. Glad you were happy with our service and appreciate your continued business. Our business runs on honesty and doing a proper and thorough cleaning, and making sure if there are any issues, we deal with them in a timely manner. Look forward to seeing you again in a couple years. Thanks again Stanley, have a great rest of the year!!! ~Paul

    Reply created 26 Oct 2017
  • Review from Susan
    Rating: 5 out of 5
    Review left on 20 Oct 2017

    Duct cleaning after reno

    We searched HomeStars for a reliable duct cleaning service for our new home following renovations. Found the Duct Cleaning Specialists who lived up to their stellar online reputation: they came on time, answered all my questions, and were very respectful of the house (despite its state!). Wouldn't hesitate to use them again, or to recommend them to my friends.

    Answer from pro:

    Thanks for sharing about your experience with us, and glad everything was done to your satisfaction. We appreciate you spreading the word about us to your friends and family and if we can be of any help again to you in the future, please give us a call. ~Paul

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2017

    Fast, efficient and friendly

    Had the ducts in our semi-detached home cleaned yesterday. Michael and Jonathan arrived ahead of schedule (that NEVER happens in Toronto), and were fast and friendly. They were good-natured about the antique rubber ball lodged in one of the ducts and cleaned up after themselves. I'd highly recommend The Duct Cleaning Specialists to anyone. One suggestion: offer debit payments at the door.

    Answer from pro:

    Hey Greg, thanks for taking the time to share about your experience with us. Glad you were happy with the work the guys did and care/respect in the home. We appreciate your business. PS. We used to have the Wireless Debit terminals, for several years, but now with E-transfer and the mobile technology we've switched platforms, it helps saves us on our expense and keeps our pricing reasonable for our customers. Really appreciate the feedback though. If we can be of any help in the future, please let me know. ~Paul

    Reply created 18 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2017

    Duct & Dryer Vent Cleaning

    TOP-NOTCH from beginning to end :) TOP-NOTCH from beginning to end :) TOP-NOTCH from beginning to end :) TOP-NOTCH from beginning to end :) Thank you Paul, Mark and James! Kelly from the Beaches

    Answer from pro:

    Thank you for the review :) Thank you for the review :) Thank you for the review :) Thank you for the review :) Really appreciate the kind words and you taking the time to share about your experience with us. Glad you were happy with the work. If we can be of any help in the future, please give us a call. Thanks again. ~Paul

    Reply created 17 Oct 2017
  • Review from Hanny Elsayed
    Rating: 5 out of 5
    Review left on 14 Oct 2017

    Duct Cleaning

    Paul is very professional, knowledgeable and he truly wants to help his customers. When he came to work on a leaking duct at my home he discovered that the root cause was unrelated to duct cleaning. The problem could not be resolved by Paul, however he provided me with some insight and guidance on how I could get the issue resolved. He didn't have to do this, but he went above and beyond to help me. His customer-focused approach was very refreshing and I would recommend Paul 100%.

    Answer from pro:

    Pleasure meeting you. Thanks for the kind words. Hopefully you were/are able to get the issues resolved through your building management. If we can be of any help in the future, please give me a call. ~Paul

    Reply created 17 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    Duct cleaning

    Good job done by the 2 gentleman who arrived. They explained their process and what they found in the ducts. The only thing I would recommend is letting the customer know that the appointment time is approximation and not exact. Other than that the rest is very professional and my breathing air feels dust free with furnace on which is what I wanted.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the service. I have since put more details on our work orders and reminders that our appointments are Estimated times of arrival, not when the service itself will start and finish. I apologize for any inconvenience but a few people have made that suggestion so we finally implemented it and seems to be smooth for all customers to better budget their day. If there is anything else we can help with in the future, please give us a call. Thanks again, ~Paul

    Reply created 24 Oct 2017
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