The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    Duct Cleaning

    The duct cleaning service was great, Mark and James were professional and very efficient. I would highly recommend them. They arrived on time and were finished in the time frame given.

    Answer from pro:

    Thanks for your feedback. Glad you were happy with our service. If we can be of help in the future, please give us a call. ~Paul

    Reply created 17 Oct 2017
  • Review from Rosanne Hayes
    Rating: 5 out of 5
    Review left on 12 Oct 2017

    Excellent customer service and a job well done

    Had my ducts and heat exchange system cleaned last week and am very happy not only with the work but with the customer service and professionalism of the crew. They arrived on-time and explained the process to me. They were very tidy and wore booties to protect my carpet. Paid exactly what was quoted by Paul. Would not hesitate to recommend.

    Answer from pro:

    Hi Roseanne. Glad you were happy with our service in all aspects. If we can be of any help in the near future, please keep us in mind. ~Paul

    Reply created 12 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2017

    Duct cleaning service

    I have just received duct cleaning service from the Duct Cleaning Specialists and must confess that I am very satisfied with the results. Nick and Mat are very nice guys, they did very good job, explained me all the process, answered all my questions and did not bring any mess in my house. It took a bit more than 1.5 hours to get job done and I paid the amount exactly as it was shown on my quote. Thanks again guys, I will definitely recommend you to everyone!

    Answer from pro:

    Hi Tatsiana. Thanks for taking the time to share about your experience with us. Glad you were happy with the work Nick & Mat performed and the respect in the house they gave!! If there is anything else we can help with in the future, please give us a call. Thanks again for your business. ~Paul

    Reply created 12 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2017

    Good, no nonsense service. Exactly what you want.

    They offer a solid service and the crew were friendly. Booking was quite easy, too. Went a little above and beyond with my furnace filter which was appreciated. Second time we've used them and won't bother searching for anyone new.

    Answer from pro:

    Thank you for your review. Glad you were happy with the service from start to finish. If there is anything we can help with in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 12 Oct 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 8 Oct 2017

    Dryer Vent Cleaning

    Despite them not being able to access the roof to access my exhaust vent, they still gave me some important information to proceed with getting my dryer vent cleaned and managed safely. They also cleaned and assessed what they could in my laundry room and also changed a pipe to my dryer at no cost to me. They are very honest and professional and would definitely use them in the future/recommend them to others.

    Answer from pro:

    Thanks for sharing about your experience with us, and sorry we were not able to fully access the termination vent on the roof (safety reasons). Hopefully one of the roofing companies in your area will be able to get that issue rectified for you. If there is anything else we can be of help/service with in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 10 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2017

    Duct Cleaning

    Excellent service, fantastic price, staff are very polite and courteous - and TIDY. Staff also gave helpful advice for maintaining a high velocity furnace. I highly recommend this company for duct cleaning.

    Answer from pro:

    Hey Jenn. Thanks for taking the time to share about your experience with us. Glad you were happy with the work the guys did, as well as the care and respect inside your home. If there is anything we can be of help with in the future, or you have any questions or concerns, please give us a call. Thanks again for your business, it is greatly appreciated.~Paul

    Reply created 9 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2017

    Post build duct and furnace cleaning

    I had a great experience from booking the appointment (and rescheduling it) and the service itself. Mark and team were on time, friendly and took much care in our newly built home ensuring I understood what was being done and why, and how to maintain in the future. I would highly recommend The Duct Cleaning Specialists. Thanks guys!

    Answer from pro:

    Hey Laura. Thanks for sharing about your experience with us. Glad you were happy with our service from the office to the crew performing the work. If there is anything we can help with in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 9 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2017

    Duct Cleaning

    Paul and his team are truly amazing people.Dedicated to making their customers happy.Called them twice to clean my vents in 2 different homes and they did not disappoint.Paul is a professional,classy business owner and he goes above and beyond.thank you Paul and the team for keeping us safe and breathing cleaner air!i recommend them to everyone i know who needs this type of service.i would rate this business 100 stars if i could.:)

    Answer from pro:

    Hey Kelly. your making me blush!!! Thanks for the kind comments and feedback. Glad you were again happy with the work we performed. We appreciate you spreading the word about our company to your friends and family!! Thanks again for your continued business, it is greatly appreciated! Anything we can help with in the future, please give me a call. ~Paul

    Reply created 4 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2017

    Blocked Air Vent

    What an amazing company! We had our ducts cleaned by The Duct Cleaning Specialists in February 2017 after a major reno. This summer we noticed that a vent in one bedroom was not blowing cool air like the rest of the vents. I sent Paul an email and within minutes he responded. In spite of their busy schedule, Paul was instantly willing to come over and take a look at the problem. He was able to identify the issue and fix it very quickly. He also took the time to go over other basic maintenance for our furnace and humidifier that we weren't aware of. I am so happy we found this company and we will definitely be referring them to family and friends in the future.

    Answer from pro:

    Thanks for sharing about your experience with the cleaning and glad I was able to help with the issue and get you all in order with your system. If we can be of any other help please let me know. Thanks again for your business. ~Paul

    Reply created 20 Feb 2018
  • Review from erin
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    Dryer vent cleaning

    Mark and James came to clean our dryer vent system. They were punctual, friendly and informative. After cleaning the dryer and hose, they went out on a ladder in the rain to clean the vent where it exits the house. They also discussed how to maintain the dryer vent and how frequently it should be professionally cleaned. As a new homeowner, it is really nice to find a company that I immediately trusted. Will definitely have them back to clean our entire duct system this fall. Professional and thorough company!

    Answer from pro:

    Hi Erin, thanks for the feedback. Glad you were happy with your decision to have us in for the cleaning. This can be a fire hazard, so glad we were able to get everything in safe condition for you. We look forward to providing our service again in the coming weeks. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 1 Oct 2017
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