The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from gottareachkd
    Rating: 5 out of 5
    Review left on 29 May 2017

    Duct cleaning for small house

    Due to small size of access points, the duct cleaning specialists were referred to us by another duct cleaning company. Johnny and James came by in the indicated time slot (we were told between 9 and 10, they arrived at 9:30). They spent time reviewing the process with us, and what to expect, and as they worked, they were very nice: informing us of what step we were on, answering all of our questions, and providing recommendations on how we can take care of our ducts. Cleanliness: both individuals were careful to remove their shoes as they came in and out of the house (we didn't even have to ask!). As well, wiped up the entry way with a cloth when they were done with the project. Highly recommend the duct cleaning specialists.

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed and that we had all the proper tools & equipment to complete your project. Thanks to that other company for referring you to us :) If we can be of any help in the future, please give us a call. ~Paul

    Reply created 5 Jun 2017
  • Review from Trevor Joseph
    Rating: 5 out of 5
    Review left on 23 May 2017

    Duct cleaning

    I have to say the customers positive reviews are spot on. I am so happy I hired this company to my duct cleaning. The staff (Mark and Michael) were both great and they answered all my questions. Very perfessional staff, neat, cleaned up at the end and made sure I was happy with their service, which I am. I want to that the owner as well. I was able to book an appointment with short notice. This is very rare, because this company is always in high demand and you could find yourself waiting longer than a week.

    Answer from pro:

    Hi Trevor. Thanks for sharing about your experience with us. Glad we were finally able to get you scheduled in easy this time than the last :) If we can be of any help in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 25 May 2017
  • Review from Dietrich
    Rating: 5 out of 5
    Review left on 17 May 2017

    Duct Cleaning

    We cannot thank them enough for their thorough professional service! They arrived on time (actually earlier), addressed all our concerns (even fixed our misaligned duct), explained clearly about their process, literally scrubbed our duct clean, and showed us what they removed from out ducts, when the job was finished. There are many companies out there that don't deliver what they promise in their advertisement. The Duct Cleaning Specialists really deliver what they promise and more. And they are very honest: their crew told us that three of our vents are not in use, and therefore didn't charge for them. We are grateful that we found this company! Dietrich and Moon

    Answer from pro:

    Thank you for this amazing review. Glad you were happy with your decision to hire us, and if we can be of any help in the future, please give us a call. Thanks again for your business. ~Paul

    Reply created 25 May 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 12 May 2017

    Duct Cleaning

    Great, very thorough. Found a nest in my dryer with their camera while cleaning, and got rid of it for us! Very happy, would def use them again and refer them.
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 9 May 2017

    Dyer Vent Cleaning

    Paul was very responsive during communication and he and team did a great job. He was open about cost estimate and more than fair once on site and could see all the variables. Would definitely recommend.

    Answer from pro:

    Thanks for your review and glad we could help with the dryer vent cleaning. It can be a potential fire hazard, so you want to ensure that it will be done properly by people that are trained and qualified to do so. If we can be of any help or service in the future, please keep us in mind. Thanks again for your business. ~Paul

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2017

    Duct Cleaning

    Paul was very courteous and informative when I called to inquire. He answered all my questions and put no pressure on me to book. Even though they weren't the cheapest, I went with them because they had great reviews, proper accreditation and just sounded like good people. Nick and Matt showed up prepared, explained the process and even helped fix an odd vent in our newly renovated basement. Would definitely use these guys again, and would recommend them to anyone looking to get the job done right. Thanks guys.

    Answer from pro:

    Hey Chris, thanks for your review. Thanks for putting your trust in us and glad everything was completed to your satisfaction. There are literally hundreds of cheap promotions for duct cleaning, but it doesn't mean that the service will be done the same, let alone to the industry standards. People, like yourself, just have to be smart and understand everything there is to know about a proper cleaning, from the company, to the equipment, to the people actually doing the work. For those that just base decisions solely on cheapest price, well, those are the ones that complain and you read the horror stories, so you have to take the time to research. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2017

    Outstanding Service!

    Outstanding service. Professional , courteous, on time . Was expecting a higher cost and Paul said additional work was not needed. Was happily surprised by the honesty. Would highly recommend Paul and the Duct Cleaning Specialist.

    Answer from pro:

    Hi Sophie, it was a pleasure to meet you. Thanks for sharing about your experience with us and glad everything was done to your satisfaction. If we can be of any help or service in the future, please give me a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2017

    Duct, Furnace Blower, A/C coil, and Dryer Vent Cleaning

    We had recently renovated our house and needed our ducts to be cleaned so we called up The Duct Cleaning Specialists. They gave us a reasonable quote and even confirmed our appointment before coming. The staff were very professional and took their time to clean our ducts. The whole cleaning process took more than two hours and they reported that the ducts were not cleaned thoroughly in the past. We are very happy with how everything turned out and would definitely call The Duct Cleaning Specialists in the future for our duct cleaning needs.

    Answer from pro:

    Hi Lisa, thanks for sharing about your experience with us. Glad you were happy with our work and overall experience with us. If we can be of any help or service in the future, please keep us in mind. ~Paul

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    New home purchase - duct cleaning

    In May 2016, we moved into a new (to us) home. The prior home owners had two large furry dogs and owners before them at some point had cats. Once the weather was cool enough to begin using the furnace, we realized that despite changing out the filters in the furnace and doing a deep clean of the house (and removing a carpet), my allergies were still being terribly impacted. After some research, we decided to look into duct cleaning as this could be the source and could be distributing allergens throughout the home. We contacted the Duct Cleaning Specialists, where my partner was able to work with Paul. Paul was so wonderful to work with, very informative, and extremely professional in walking us through what duct cleaning entailed, how thorough his company is, and what we expect before, during, and after having the ducts cleaned. Needless to say, it was a choice well made and we'll definitely be contacting them again after doing some work on the home and/or in a few years.

    Answer from pro:

    Wow, this is such a wonderful review. Thank you for taking the time to share and for the kind comments. I am glad you were happy with everything from start to finish and have noticed a great improvement. If we can be of any help or service in the future, please keep us in mind. ~Paul

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Duct cleaning

    Very friendly and professional staff. Work was done in a timely manner and very well done all at a reasonable price. I will be using them again post renovations and will recommend to my friends and family as well. Excellent

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work done by the technicians. We look forward to being of help in the future when the need may arise. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 1 May 2017
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