The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2017

    Thorough, Efficient and Friendly!

    We'd been meaning to have the ducts cleaned for years and just kept putting it off. We have 2 dogs and 3 cats so we have a fair amount of dust and fur we have to clean each week, and this undoubtedly gets into the furnace. We requested the full duct cleaning and the AC cleaning and we got the first choice for our appointment. They guys arrived on time and walked me through the plan. They were really laid back about the pets (though I did keep them out of the way), and they showed me before and after shots of the work. The whole process took about 2.5 hours and the cost was exactly what I expected. My only regret was that I didn't hire them sooner. They we're excellent!

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the work we performed. If we can be of any help in the future, please keep us in mind. Have a great day. Paul

    Reply created 24 Jan 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 22 Jan 2017

    Duct Cleaning

    na, In late November we scheduled an appointment with The Duct Cleaning Specialists (DCS). On the scheduled day, the DCS folks passed by our home to advise us that there was an issue with the compressor and that they will be unable to do the job on that day. They informed us that we'll be contacted by the Office to reschedule - which they did. The business owner made special arrangements to come out on the weekend to ensure the job was completed. Great job and service! Thank you!

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with the way we handled the situation, and the work we performed. If we can be of any help in the future, please keep us in mind. Have a great day. Paul

    Reply created 23 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2017

    Great Service all around.

    Amazing service, from the first call to request a date until the post follow up. Paul was very quick to reply and schedule a date. The email confirmation was great to schedule on my phone. The text message to let me Johnathan was on his way. Johnathan came at the exact scheduled time and thoroughly explained the process. The work was done exactly as explained and in the timeframe given. It was a pleasure to do business with you and will definitely refer you to those that we know. Thanks again.

    Answer from pro:

    Thanks for sharing about your experience with us and glad you were happy with the work performed. If we can be of any help in the future, please keep us in mind. Have a great day. Paul

    Reply created 21 Jan 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 21 Jan 2017

    Duct cleaning

    Professional, efficient duct cleaning service with personable technicians. Every step of the process was explained and they went above and beyond to ensure that this would be a positive review!

    Answer from pro:

    Thanks for sharing about your experience with us and glad you were happy with the work performed. If we can be of any help in the future, please keep us in mind. Have a great day. Paul

    Reply created 21 Jan 2017
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 18 Jan 2017

    Duct cleaning.

    Ducts cleaned efficiently and promptly. I liked the online intake form that facilitated the company to reach out and book a time. I also appreciated the texting to notify that the worker is on its way, that the service was completed and the ability to pay for the services online. Would recommend their services to others.

    Answer from pro:

    Hi Elena, thanks for sharing about your experience with us. Glad you found our website and scheduling a great asset. We've recently switched to an automated dispatching program to allow our customers a better ETA on our day to plan accordingly and so far we're getting a lot of positive feedback. If we can be of any help in the future or with your system maintenance, please keep us in mind. Thanks again for your trust and business. It is greatly appreciated. ~Paul

    Reply created 19 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2017

    Duct Cleaning

    had Paul and Jonathan in to clean our ducts. They were very courteous and respectful of our home when setting up and working away. They walked me through the process and explained how my system works and what maintenance we should be doing to keep it running efficiently. I am very happy with their service and would without a doubt refer them to my family and friends. Sophia.

    Answer from pro:

    Sophia, thanks for sharing about your experience with us. Thanks for having us in your home to complete the project and glad you were happy with our service. If you need any assistance with replacing filters, give us a call and we'd be happy to help. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 19 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2017

    Duct cleaning specialists

    We used this company in November 2016 for duct cleaning on our newly constructed home. We had The Duct cleaning specialists attend. They were right on time, highly professional and respected our new home. They wore booties to protect the floor and wrapped all duct cleaning tubes in a neoprene sheet to protect the house. Their team explained clearly what they were doing and answered all of my various questions that arose through curiosity. They were great! I highly recommend this company.

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with the work we performed. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 18 Jan 2017
  • Review from Rob
    Rating: 5 out of 5
    Review left on 12 Jan 2017

    Duct Cleaning

    This was my first time using the Specialist, but like everyone else here, I found their service to be outstanding. They arrived on time, took care not to damage or disturb anything in our house, did a thorough job and cleaned up completely. What more could you want?

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with the work we performed. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 18 Jan 2017
  • Review from Peter Holowatenko
    Rating: 5 out of 5
    Review left on 10 Jan 2017

    Awesome Service and Crew !

    We hadn't cleaned our ducts in over 6 years, and had also performed some renovations the past 2 summers that clearly added dust and potentially other junk to our HVAC system. The crew from The Duct Cleaning Specialists were great. Online appointment booking was a breeze. The crew called to say when they would arrive an hour or so prior to the scheduled time. When the crew arrived the performed an detailed inspection of the outlets and intakes for the HVAC system, then moved to the furnace to confirm the configuration. They brought their gear in and connected to our system and began their cleaning process. Throughout the job they answered questions and commented on progress of work. Upon completing the crew thoroughly cleaned up all areas where they worked and confirmed all vents had been cleaned and set back to operational mode. Well worth the price compared to my previous experience. I would definitely use them again and absolutely recommend them.

    Answer from pro:

    Hi Peter, thanks for sharing about your experience with us. Glad you were happy with your decision to try us out and that we did not disappoint. If there is any help we can be maintaining your system, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 11 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2017

    Duct Cleaning

    These guys are great! They came in right on time and did a very thorough, clean, and professional job. Paul also took the time to explain what they are doing along the way. I was very impressed by the fact that , after checking the furnace blower motor, he recommended against cleaning it as it was extra and the motor was clean as is. Unfortunately there are a lot of duct cleaners who take advantage of unsuspecting customers, so a company like Paul's The Duct Cleaning Specialists is like a breath of fresh air. Thank you for the honesty and the immaculate job, Paul! Definitely recommending you to everyone who needs duct cleaning done.

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with the work we performed and our honesty about other services that weren't required. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 10 Jan 2017
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