The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    Duct and Dryer Vent Cleaning

    My experience with Paul and his crew was nothing short of phenomenal!! Having just moved into a resale home, working with many companies and services, this was the most professional and customer focused experience I've had. I was shown before and after pictures of my vents as well as what was done in my dryer and vent. Super fast and accommodating!! A+

    Answer from pro:

    Hey Brad. Thanks for providing some feedback. Glad you were happy with our work and appreciate the kind comments about our customer service compared to others. We've learned a lot and feedback is important so we know what were doing good, and where we need to improve. Glad everything is working well. Thanks again for your business, it is greatly appreciated. If we can be of any help or service in the future, please keep us in mind. ~Paul

    Reply created 13 Apr 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    duct cleaning

    Arrived on time and completed the work within the time estimated. As the furnace had just been cleaned they agreed to do the dryer instead. Very pleasant and willing to explain the process in detail. Highly recommend this company.

    Answer from pro:

    Thanks for sharing about your experience with us. Not sure exactly which customer in particular you are, but glad to hear you were happy with the work we performed. If we can be of any help or service in the future, please keep us in mind. ~Paul

    Reply created 13 Apr 2016
  • Review from Robin & Rosamaria Ziolkowski
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    Complete Duct cleaning

    Mark and Greg were the Technicians who came to do the duct cleaning at our home. They delivered a professional and friendly service. Greg to the time to show us the condition of some of the return air registers before cleaning and explain the cleaning process. Mark took the time showing us how clean they left the furnace area and explained also what had been done. Very respectful and polite to talk to. They took their time and did an extremely thorough and professional job. We selected this company based upon the reviews on this site, and we are very happy with the results. I would highly recommend this Company to anyone for Duct cleaning. Excellent Job!
  • Review from Deanna
    Rating: 5 out of 5
    Review left on 11 Apr 2016

    Residential Duct cleaning -- Fast, friendly, honest!

    From initial point of contact, to job completion was only one week. Paul was friendly and professional in taking my details, answering my questions, and booking my appointment. Adrian, who came to the house and did the job, was such a nice guy -- went about his work in a clean and efficient manner, with a great personality. My home is a bungalow, where the lower level has been completely finished as a fully independent second suite. I was concerned that this might limit their access to the duct work, but Paul reassured me at time of booking that it shouldn't be a problem -- and as he predicted, it was not an issue at all. I requested "the works" when I phoned, fully suspecting that the furnace blower and AC coil would need some attention as well, but was pleasantly surprised when Adrian's inspection revealed that those two extras weren't really necessary after all. I chose The Duct Cleaning Specialists based on their great reviews here on Homestars (and how they give back to the community in various ways), and I can happily attest to their honesty, integrity, and very reasonable pricing. I would definitely use them again in future, and recommend them to others!

    Answer from pro:

    Hi Deanna. Thanks for taking the time to share about your experience with us. Glad you were happy with the service and your decision to have us in for the cleaning. We are a company that takes pride in our work, and very honest and upfront with our work. We are in a position where we can give back to the community, and enjoy helping out where we can. Thanks for noticing that :) If we can be of any help or service in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 12 Apr 2016
  • Review from zoie.conforti
    Rating: 5 out of 5
    Review left on 11 Apr 2016

    Duct Cleaning

    The Duct Cleaning Specialists are fabulous! I had recently moved into my brand new home and finished the basement, it looked like I had a really big cleaning job ahead of me. When the guys from The Duct Cleaning Specialists came to my home they thought I was crazy for wanting them to clean my ducts, they were very honest people. I had however asked them to clean my furnace and do it anyways. The response I got was "we will do what we think is necessary at this time". The bill was less than half of what I was expecting to pay and the job was flawless. Highly recommended.

    Answer from pro:

    Hi Zoie. Thanks for taking the time to share about your experience with us. Duct Cleaning when being done is definitely something that takes time if it's going to be done properly. On the other hand, sometimes it's not necessary, but focus on other aspects (Air Handling Unit, Blower, Coils, Filters) may be required. We appreciate you putting your trust in us to get the work done. If we can be of any help or service in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2016

    Outstanding service

    Paul arrived promptly at the time he specified. He explained the issue and fixed the dryer vent. He also provided us with guidance on how to keep the tube from clogging up. This is the second time I have dealt with this company and there service continues to be excellent. I would refer this company to friends and family.

    Answer from pro:

    Hi Leanne. It was good seeing you again. Thanks for your continued business. Glad we were able to get things cleaned out with the Dryer Vent. If we can be of any help or service in the future, please keep us in mind. Thanks again for taking the time to share about your experience with us. Have a great day. ~Paul

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Duct cleaning

    Adrian B was the Technician who came to do the duct cleaning at my place. He was On Time. Very respectful and polite to talk to. He took his time and did an extremely thorough and professional job. Left no mess at all. He is knowledgeable and passionate about his work. I selected this company based upon the reviews on this site and I am extremely happy to have chosen this company. I would never hesitate to recommend this Company to anyone for Duct cleaning. Well done Adrian and Well done Duct cleaning specialists. Keep up the good work and thank you

    Answer from pro:

    Hi Najam. Thanks for sharing about your experience with us. Glad you were happy with our work and your decision to have us in for the cleaning. If we can be of any help in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 8 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Duct cleaning

    Very professional would highly recommend this company. They were here on time protected all my flooring with sheets. They were fast and did an amazing job on my furnace system. If you need you duct cleaned this is the best company for the job and no hidden fees

    Answer from pro:

    Hi Jason. It was good meeting you and your family. Thanks for the comments on here and glad you were happy with our work. It was a fun one to do for sure. If we can be of help in the future, please keep us in mind. Thanks again for your business. ~Paul

    Reply created 8 Apr 2016
  • Review from Marshall Gilchrist
    Rating: 5 out of 5
    Review left on 26 Mar 2016

    No stress duct cleaning

    We couldn't be happier with our experience with Duct Cleaning Specialists. They were prompt, professional and thorough. Their equipment was clean, technician (Mark)was polite and friendly, and ducts are now spotless. We wanted our ducts cleaned prior to a new baby arriving as the previous owners had pets. They were able to accommodate our time requests, and left no evidence that they were there other than clean vents and dryer vent. I particularly liked their commitment to charity and the free dryer vent clean with a $50 contribution to Big Brothers Big Sisters. We will not hesitate to use them again when needed!

    Answer from pro:

    Hi Marshall. Thanks for the feedback. Glad you were happy with the work we performed and appreciate your trust in us. Thanks as well for supporting our Fundraising efforts. We do very well for ourselves and feel its important to help give back to the community. If we can help out in the future, feel free to reach out. Thanks again. ~Paul

    Reply created 3 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2016

    Very happy

    When you reach out to the company Paul is very quick to reply, friendly and helpful in answering your questions and setting up an appointment. Greg and Adrian were the specialists who cleaned our ducts, bathroom fans, dryer and air conditioner coils. They were really knowledgeable, patient with questions and great to chat with. After an inspection they were super honest and let me know that two of the items we had originally requested didn't actually need cleaning. They showed us before and after photos and we were really impressed with their work. They take time to clean up everything after they leave as well. Definitely recommend.

    Answer from pro:

    Hi Jess. Thanks for your review. Glad you were happy with your experience and all aspects of our service from start to finish. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 8 Apr 2016
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