The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from Customer of The Duct Cleaning Specialists
    Rating: 4 out of 5
    Review left on 2 Feb 2016

    Duct Cleaning of the house

    I was very pleased with the service. Mark was very professional in everything he did. He went over what he was going to do as far as cleaning the ducts from the furnace in the basement to the top of the house. He was pleasant and courteous. I highly recommend this company based on my service visit. Thank you!

    Answer from pro:

    Thank you for your feedback. I am glad that you were happy with the work done by Mark and your overall experience in using our company. If we can be of any help in the future, we will be here to help. ~Paul

    Reply created 4 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2016

    Duct Cleaning

    Similar to all the great reviews here our experience was no different. Easy to book, arrived with courtesy call before hand, quick, clean and very professional. Even helped reroute the HVAC dampeners to make the vents more efficient. Great service. A+. Would recommend.

    Answer from pro:

    Hi Alex. Thanks for taking the time to share about your experience with us. Glad you found booking us online simple and easy and happy with the work performed by our employees. If we can be of any help or service in the future, please keep us in mind. Thanks again for your feedback, and Your business. It is greatly appreciated. ~Paul

    Reply created 2 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    Duct Cleaning

    Had ducts and 4 bathroom exhaust fans cleaned. Two-man crew here for a solid 2 hours - very pleasant, obviously experienced and knowledgeable about the work, showed up on time, cleaned up after themselves and even helped to move heavy furniture back into place before leaving. Appreciated their savvy use of technology - we booked the appointment and paid the deposit online (after reading their reviews on HomeStars), received confirmation and were emailed a reminder a few days ahead, instructing us what to do before their arrival. There are no hidden charges - they are very open about the cost - everything is laid out on their website. Highly recommend this company - very professional and, as others have commented, appear to care about doing a good rather than a fast job (not our experience with duct cleaning companies we've used in past years). In short, they deserve the excellent rating and comments they get on this site.

    Answer from pro:

    Hi Marlene, Thanks for sharing about your experience with us from start to finish. Glad you were happy with the work we did and seen first hand the difference in service with us and the other guys in all aspects. If we can be of any help or service in the future, please keep us in mind. Thanks again for your feedback, and Your business. It is greatly appreciated. ~Paul

    Reply created 31 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    The Duct Cleaning Specialist

    At least once a month I get a call from a Duct cleaning company wanting my to clean my ducts. You never know who to trust so I started searching the web and found The Duct cleaning specialists. The prices seemed right but most importantly their reviews were outstanding. So I decided to give them a try. I am more than pleased with the work of this company. I have a large home so the duct cleaners were here for a good 2 1/2 hours cleaning every single vent. Leaving no dust behind. My husband was also very impressed with the tools this company used. They were the industries best. We are extremely pleased with the service this company provided. They were extremely thorough and also took before and after pictures to show us the difference. Amazing! I really feel like our home is cleaner! I am so happy that I chose this company over all the others and will recommend them to al my family and friends. Furthermore, the owner of this business is a huge fundraiser for needy causes! I don't know the owner but he definitely seems like a stand up guy with great morals and a fantastic business! Thank-you Duct cleaning specialists and see you next time we need your services!!

    Answer from pro:

    Hi Linda, Thanks for sharing about your recent experience with us. Your feedback pretty much tells the story. Glad you were happy with your decision to hire us, and with the work we performed. Appreciate the kind words. If we can be of any help or service in the future, please keep us in mind. Thanks. ~Paul

    Reply created 31 Jan 2016
  • Review from Tracy
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    Quick & Do The Job Right

    I've used them twice now at different homes and they're fantastic. I know some homeowners never get their ductwork cleaned but this should be on everyone's maintenance list. And if you're an allergy sufferer like me, a duct cleaning 5 years or so isn't a "nice to do", it's a must. The cost is really peanuts when you see the dust and debris that comes out of your ductwork! They'll show you before and after photos. Paul and his team are not only great guys, they care about more than profit with their charitable support programs so you can feel good about helping others by hiring the Duct Cleaning Specialists.

    Answer from pro:

    Hey Tracy. Thanks for your feedback and appreciate your continued support. Glad you were happy with the work and thanks for supporting our fundraising initiatives. If we can be of any help or service down the road, please keep us in mind. ~Paul

    Reply created 31 Jan 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 19 Jan 2016

    Duct Cleaning

    My first time using this service and I couldn't have found a better company. Booking was easy and fast. Adrian and Dante were very professional and very thorough. Had asked for dryer and bathroom exhausts to be cleaned as well but wasn't charged for this even though it was done because it was pretty clean. There were no hidden charges and price was much lower than i had anticipated as I wasn't charged for extra vents. I beyond impressed with this company and would highly recommend them. I just wish every profession had a high standard like The Duct Cleaning Specialists. Thanks Adrian and Dante for doing such a fantastic job!

    Answer from pro:

    Hi Louli. Thanks for sharing about your experience with us from start to finish. We really appreciate the kind words. If we can be of any help or service in the future, please keep us in mind. Your business is greatly appreciated. ~Paul

    Reply created 21 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2016

    Dryer Vent Cleaning

    Paul was the first person to email me back when I sent out an email to several different companies looking for quotes. He provided me with a quote, but also took the time to explain the process and what he would be looking for. I appreciated that. He was prompt, polite, considerate of my home, and very knowledgeable. I would definitely recommend this company!

    Answer from pro:

    Hi Deirdre, thanks for sharing about your experience with us. It was a pleasure to meet you. It's important that when people are looking for service, to explain it, and not just provide a price, otherwise they would just go with the cheapest quote. Not every company operates the same. For example, what if someone showed up and didn't even have an extension ladder. How would they get to that outside portion of the vent to clean the excessive clog? They may have told you everything was done, you may not know any better, and then an hour later you have the same issues, or worse, a fire starts. Thank you for doing your research and putting your trust in us, even though we probably weren't the cheapest, in the end, everything worked out and now you can safely resume using your dryer. If we can be of any help or service down the road, please keep us in mind. ~Paul

    Reply created 20 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2016

    Duct Cleaning

    I receive the duct cleaning service for my 3 unit apartment home by Mark and Greg today and they were superb. They are very nice, friendly, and knowledgeable. Their work seemed quite through and they showed me each area they cleaned. They told me how things work step by step and answered all questions I asked. Also they gave me useful advices to keep the home air clean. The office provided prompt responses and was very reliable as well. The price was also very competitive comparing to other companies I received a quote. I highly recommend this company for duct cleaning.

    Answer from pro:

    Hi Eri. Thanks for your feedback. I am glad you were happy with the work you received and experience from start to finish. If we can be of any help in the future, please keep us in mind. ~Paul

    Reply created 20 Jan 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 15 Jan 2016

    Duct Cleaning

    Very professional - easy payment - appointment booking all on line ...very responsive. We know who to call in the next 4-5 years for duct cleaning!!! I would not hesitate to recommend this company!

    Answer from pro:

    Thanks for your feedback. Glad you found our process from booking to paying for our work simple. We look forward to providing the same service, if not better, in the future. If there is anything else you need help with in the meantime, please keep us in mind. ~Paul

    Reply created 20 Jan 2016
  • Review from Farooq
    Rating: 5 out of 5
    Review left on 15 Jan 2016

    The Duct Cleaning Specialists

    Full score, job well done. I contacted over the phone to book an appointment and was told to fill the online form and I got a 10% discount. The team came on time and was very professional, finished the job within given time and an excellent job done. I would definitely recommend Duct Cleaning Specialists.

    Answer from pro:

    Hi Farooq, thanks for taking the time to share about your experience with us. Glad you were happy with the work from start to finish and appreciate your recommendations to an friends or family looking for this type of service. If we can be of any help in the future, please keep us in mind. ~Paul

    Reply created 15 Jan 2016
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