The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 2 Mar 2016

    Easy to book appointment and excellent service.

    Easy to book... Excellent Service... on time... and on budget. Service men should up on time and did a 2400 Sq ft under two hours....the on line booking was easy to use and your get a reply quickly.

    Answer from pro:

    Thanks for your feedback. Glad you were happy with our work. When you invest in the proper tools, proper equipment and proper people, things tend to be more efficient. Glad booking online was very easy as well. Thanks again for your business, if we can be of any help in the future, please keep us in mind. ~Paul

    Reply created 2 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Feb 2016

    Duct Cleaning

    The best duct cleaning we have ever done in our home. Paul was very thorough and explained everything, all our vents were covered with a magnetic cover. They were very professional and cleaned up before and after. We have referred them to our friends and will call them again. Thanks ,Paul for the great service! Sincerely, Suzette & Al

    Answer from pro:

    Thank you for your comment, it is very flattering. We try and ensure we do the most thorough and proper cleaning of the system and that procedures are in place to keep the home safe. Glad you were happy with the work we did and appreciate your referrals. If we can be of any help or service in the future, please give us a call. ~Paul

    Reply created 2 Mar 2016
  • Review from susan lacelle
    Rating: 5 out of 5
    Review left on 25 Feb 2016

    Duct cleaning specialists

    I have had the duct work in my home cleaned before but I never had a company that did such a good job. Greg and Mark were very polite and took the time to explain what they did. I was very impressed with the workers and the company. I will recommend this company to my friends and my family.

    Answer from pro:

    Hi Susan. Thanks for taking the time to provide some feedback. Glad you were happy with our work, and as you seen first hand, not every duct cleaning company operates the same, so glad you did your research and put your trust in us this time around. We appreciate any referrals you send our way and if we can be of any help to you again in the future, please give us a call. ~Paul

    Reply created 2 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2016

    Duct Cleaning

    Greg and Mark were fantastic. They were professional, on-time, and efficient. This is my 2nd time hiring The Duct Cleaning Specialists. I'm happy to be supporting a company that makes giving back to the community a part of their business. Making a donation to receive "free" dryer vent cleaning is a great idea. Overall, I was very satisfied with the experience. My only suggestion would be to not write the customer's credit card number and exp on an invoice, for obvious reasons.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2016

    Whole home vent cleaning

    Mark and Greg did an awesome job. Not only were they thorough but they even fixed venting apparatuses that were broken ! Would recommend them to anyone and already have !

    Answer from pro:

    Hi Chanelle. Thanks for providing some feedback about your experience with us. Glad you were happy with the work and appreciate your referrals. If we can be of any help in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 21 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2016

    Duct Cleaning

    Thank you again to Paul and his team. Glad to see in this age of sorely lacking customer service, his company goes way beyond! Right from the get go their politeness and willingness to do only the greatest job was apparent. My mother is recovering from pnemonia and others in the household have sinusitis; this professional cleaning by Nick and Matthew, appears to have helped enormously! <3 Thanks all!

    Answer from pro:

    Hi Bernadette. Thanks for your feedback. It was our pleasure to help out and glad to hear that's it has made a great difference in the air quality of the home. Thanks again for putting your trust in us and if we can be of any help or service in the future, please keep us in mind. Paul

    Reply created 17 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2016

    Great work!

    The 2 guys that came were very nice. I was surprised to see how detailed they were in their clean up. My dryer vent is now spotless and my laundry takes half the amount of time to dry!!

    Answer from pro:

    Hey Andrea, thanks for sharing about your experience with us. Glad you were happy with our work and more importantly that your dryer is working efficiently and safe. If we can be of any help or service in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 16 Feb 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 12 Feb 2016

    Duct cleaning in home

    Very happy with the service! Both Greg and Mark were super helpful and efficient and answered any questions I may have had. They went above and beyond their job by taping some vents and sealing up some old vents. And I felt really taken care of. Thanks as well to Paul who explained the whole process to me thoroughly and patiently. Would use again in a heartbeat! Thanks guys!

    Answer from pro:

    Thanks for sharing about your experience with us. Glad you were happy with your decision and appreciate you putting your trust in us to get the work done. It was my pleasure to explain the process, because it does vary from company to company, so we want to make sure you understand what it is exactly that we do with our cleaning, to make sure that's the type of service you were looking for. If we can be of any help in the future, please keep us in mind. All the best. ~Paul

    Reply created 14 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Feb 2016

    Air ducts cleaning, furnace cleaning, A/C and dryer vent cleaning, central vac cleaning

    Very professional, neat and through. I compared their work with other companies like Sears , that my sister had them to do the job, even price wise, they are much better. Have the to get the job done and have a peace of mind.

    Answer from pro:

    Hi Ali. It was a pleasure meeting you. I'm sure SEARS does a really good job too, but thank you for putting your trust in us and having us do the work. Glad you were happy with everything from start to finish. Appreciate you taking the time to share about your experience here on Homestars. If we can be of any help in the future, please give us a call. Don't forget to keep on top of the Filter Maintenance, and any questions, give me a call. Thanks again for your business. ~Paul

    Reply created 5 Feb 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 4 Feb 2016

    Duct cleaning & dryer vent cleaning

    Fantastic service! We found this company through a google search and read the reviews. They were all correct. Professional, clean, repectful, thorough - service was great. We had the ducts cleaned as well as the vent dryer on a home we had recently purchased. The vents were in very rough shape. They took the time to clean them very thoroughly and give recommendations for future care etc.

    Answer from pro:

    Thank you for taking the time to share about your recent experience with us. I am glad that you were happy with the work we performed and your decision to have us in for the cleaning. If we can be of any help or service in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 4 Feb 2016
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