The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from Luciana Amaral
    Rating: 5 out of 5
    Review left on 1 Nov 2015

    Duct cleaning

    I was very happy with the quality of service. They arrived on time and did a very thorough job. The two gentlemen were polite and very knowledgeable. I definitely recommend this company if you want your ducts cleaned properly!

    Answer from pro:

    Hi Luciana. Thanks for taking the time to share about your experience with us. Glad you were happy with our work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 10 Nov 2015
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Duct cleaning, dryer cleaning

    Overall, I was very satisfied with Duct Cleaning Specialists. The things I did not like: - they misstated the type of ducts we have on the work order, despite my telling them three times what we do have (which is delicate and rare) - they left a bunch of dryer lint by the side of our house after cleaning it Things I did like: - the two guys who came were pleasant, patient (they explained what they were doing), knowledgeable and seemed very competent - the price was competitive - they were there on time and were finished when they said they would be finished I am going to give them the benefit of the doubt and figure they just forgot to clean up the lint...? Also, if you need your vents cleaned ASAP, look elsewhere - there was at least a month's wait to book. I would recommend them.

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with our work and appreciate you choosing us as for the project. If you would like us return to tidy up the area we missed please let me know if you haven't already done so. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 29 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Duct Cleaning

    Definitely would recommend these guys. I booked at the beginning of the busiest season and it was a six week wait time; so I wrote in my comments when I did my deposit that I would work around a cancellation if they needed someone at the last minute (I work from home so this is an option for me) and after about 2 weeks, voila, I got a call that someone had cancelled and had my ducts cleaned 4 weeks early. Super professional, incredibly nice, no up-sells or any other garbage that you typically have to deal with; just came on time, did the job they agreed to do, taught me a bit about the process and their green cleaning choices and then went off to their next job. Definitely will use these guys again when we move.

    Answer from pro:

    Hi Michael. Thanks for taking the time to share about your experience with us. Glad we were able to get to you sooner (appreciate you waiting regardless) and glad you were happy with our work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 29 Oct 2015
  • Review from Simo
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Air Duct Cleaning

    Mat and Greg arrived on time, dressed in company gear, and ready to go. They were very thorough and worked quickly and efficiently throughout the house cleaning up any extra blown debris and dust as they passed from vent to vent. I am completely impressed by the professionalism shown by the owner and entire staff throughout the initial questions, booking, cleaning, and follow-up. This company deserves it's 10 star rating! Awesome service.

    Answer from pro:

    Hi Simon. Thanks for taking the time to share about your experience with us. Glad you were happy with Mat & Greg's work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2015

    duct and furnace cleaning

    I was very happy with the service provided. The technicians were friendly, professional and answered all my questions. The work was done with care. I am so pleased I called this company and would highly recommend them. I would certainly use the Duct Cleaning Specialists in the future.

    Answer from pro:

    Hi Linda. It was a pleasure meeting you. Thanks for taking the time to share about your experience you had with Mariela & Myself. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from J Cruz
    Rating: 5 out of 5
    Review left on 22 Oct 2015

    duct cleaning

    Excellent company. The whole process from booking the appointment to the day of the duct cleaning was seamless. Mark was very friendly, professional and thorough. Very satisfied with the work. Will be using this company again. Highly recommended!

    Answer from pro:

    Hi John. Thanks for taking the time to share about your experience with us. Glad you were happy with our work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2015

    Residential duct cleaning

    Nic and Aidan were friendly, professional and thorough. They arrived on time, completed work without any issue and left our house in the state they found it. Really appreciated also the whole process around booking to the service to payment. This is a well organized team. Highly recommend.

    Answer from pro:

    Hi Ben. Thanks for taking the time to share about your experience with us. Glad you were happy with the work Nick & Adrian performed. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2015

    Duct cleaning after basement renovations

    Great service!!! Matt and Greg was very professional. Arrived on time!! Will refer to friends and family. Well worth the wait. Remember to book in advance cause these guys are really busy providing a great service

    Answer from pro:

    Hi Daniel. Thanks for taking the time to share about your experience with us. Glad you were happy with our work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from Dennis Wilson
    Rating: 5 out of 5
    Review left on 18 Oct 2015

    Duct Cleaning & Dryer Vent Cleaning

    We had an amazing experience with The Duct Cleaning Specialists. Their technician Mark was polite, professional, and thorough in preparing our house, and performing all the requested cleaning. All of the supply and return vents were properly covered during the process, and he explained any additional work he had to do to our HVAC system (additional cuts into vents) in order to facilitate the cleaning. A definite recommendation!

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with our work and appreciate you choosing us as for the project. If we can be of any help in the future, please keep us in mind. Thanks again for your business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 12 Oct 2015

    Dryer Vent Cleaning (2015) / Vent Cleaning (2014)

    This is the second time we've used The Duct Cleaning Specialists. The first was in 2014 for vent cleaning throughout our home. This time we wanted our dryer vent cleaned. Paul came over and assessed that the dryer vent did not require cleaning, but that the vent itself was not to code and needed to be changed (it was a skinny aluminum vent from Home Depot for tights spaces). He replaced the vent for us right then and there. He was kind enough not to charge us for the full service. We would definitely call this company again.

    Answer from pro:

    Thanks for taking the time to share about your experience with us. Glad you were happy with my work and that I was able to get things working efficiently. If we can be of any help in the future, please keep us in mind. Thanks again for your continued business and trust in us. All the best. Paul

    Reply created 27 Oct 2015
Get in touch