The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2014

    duct cleaning

    I had my ducts just cleaned and I can't say enough good about the service I received. Two gentlemen came who were very polite, explained everything they did and also showed me a before and after video of my ducts. They cleaned up after they were done. They did an excellent job. I give them five stars in everything and can't say enough. Highly recommended.

    Answer from pro:

    Hey Dale, thanks for sharing about your experience with us. Appreciate the kind comments and glad you were happy with the work performed. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2014

    Dryer vent cleaning - Inv 267761

    Paul responded to my query right away. Needed service immediately and they scheduled a time right away. Provided exceptional work and customer service. Highly recommended and would use them again any time.

    Answer from pro:

    Hi Janet. It was a pleasure meeting you. Thanks for sharing about your experience with us here on HomeStars. Getting the dryer vent cleaned out is an important aspect of maintaining your home for various reasons, none more important that for safety. In your case, you had 3 dead birds in the vent blocking any air from exhausting properly. Taking the time to disconnect all the venting and do a thorough cleaning & disinfecting, cleaning the inside of the dryer & lint trap to make sure all areas of the system were cleaned & disinfected was important, and sometimes people take shortcuts, and imagine what may have happened in that case. People should really understand how certain tasks are performed before hiring a company. You may think your saving money, but in reality, nothing gets accomplished. I'm glad you did your research and put your trust in us to get the work done. Keep us in mind in a couple years when your ready to have your HVAC system cleaned and we would love to get that taken care for you as well. Have a wonderful day and if we can be of any help or service in the future, please keep us in mind. All the best, Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2014

    Duct Cleaning

    I wish that all duct cleaning company could take pride in what they do and stand by the service provided. The Duct Cleaning Specialist, did an excellent work and as the name says they are "specialist"

    Answer from pro:

    Hey Deepan, thanks for sharing about your experience with us. Glad you were happy with the work we performed and appreciate you putting your trust in us to get the work properly done to begin with. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2014

    Home Cleaning

    Super happy! Thanks to this company, we can breath! I didn't understand how important and needed their service was until the job was completed. On time, professional and reasonably priced. Highly recommended.

    Answer from pro:

    Hey Cathy, thanks for sharing about your experience with us. Glad you were happy with the work we performed. Thanks again for putting your trust in us to get the work done. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2014

    Duct Cleaning

    I read reviews of many duct cleaning companies before making a decision to call The Duct Cleaning Specialists for duct cleaning of my new home. I wanted to do a duct cleaning as I had just moved into a brand new house built in late April and was concerned with construction materials stuck in the ducts. Based on the reviews on Homestars and other forums, I was expecting professional service from The Duct Cleaning Specialists. Let's just say my expectations were met and more. Paul gave me a reminder call yesterday and came by as scheduled early this morning. Instead of going ahead with the job right away as discussed, Paul explained to me that he wanted to inspect my ducts before doing any work to see if a full duct cleaning was warranted. He performed the inspection and along the way educated me on routine maintenance tasks that I should keep on top of. In the end, he explained to me that while he was happy to do the work, it wasn't really necessary and that it was up to me whether or not I wanted to go ahead with it. He took pictures and showed me why he didn't think I needed to do anything at this point in time. I went with Paul's recommendation and really appreciate the fact that he did an inspection before going ahead with any work that wasn't necessary. This level of integrity is something that is really refreshing to see. Also, the tips he provided were invaluable. Thanks so much Paul! I'll be definitely be contacting you guys in a few years when I really do need a duct cleaning.

    Answer from pro:

    Hey Thong, it was a pleasure meeting you. Congrats again on your new home. Thanks for putting your trust in us to get the work done. This time around, a cleaning wasn't necessary, but a few minor touch ups to the system and your good to go for a while. Keeping up to date with the maintenance of the system, filters, etc. is important, so if you need a hand with that, give me a call. Look forward to having you as a long term customer. All the best, Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2014

    Duct Cleaning and Disinfecting

    Steve and Matt were very professional, very thorough, and very conscientious. They worked quickly and even retrieved some old vent covers from inside my ducts. I'll be having them back when it comes time to clean again. Thanks, guys!

    Answer from pro:

    Hey Alanna, thanks for sharing about your experience with us. Glad you were happy with the work we performed. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

    Reply created 30 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2014

    service

    Thanks to paul and his team they did a great job on cleaning the ducts and were on time and I recommend them to anyone who needs there ducts cleaned , rob

    Answer from pro:

    Hey Rob, thanks for sharing about your experience with us. Glad you were happy with the work we performed. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

    Reply created 22 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2014

    duct cleaning

    Compare to the duct cleaning I had at the first time, their service was much better and very professional. They did a through cleaning for the vents in my house and was very friendly explained things to us. Paul the owner even came to our house late night to complete a little thing that was left behind. We're very satisfied with their services and will definitely recommend to friends!

    Answer from pro:

    Hi Annie, thanks for the review. Not all duct cleaning companies operate the same way, as you were able to see first hand. Glad you were happy with the work we performed. Also, we stand behind our work, so whenever there is an issue, like with your job, we try and rectify if as soon as possible, so glad everything worked out. Thanks again for your business, and if we can be of any help in the future, keep us in mind. All the best, Paul

    Reply created 22 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2014

    Finished Basement

    I just got my basement finished and wanted to get my ducts cleaned. So many companies to choose from and arranging costs. I read the reviews from home stars about the duct cleaning specialists and wanted to go through that experience too. Right from the start calling the company and speaking to Mariela made me feel at ease. Mariela explained the whole process from start to finish and emailed me my work order the same day. Steve and Adrian showed up right on time and ready to work. They explained everything thoroughly and also taught me a few things for future. Very professional and kept the work area clean. They are on the higher price but you pay for what you get for. I will definitely use them again and refer them to others.

    Answer from pro:

    Hi Marc, thanks for sharing about your experience with us. Glad you were happy with the work we performed and appreciate you helping to spread the word about our company. Anything else we can help with, give us a call. All the best, Paul

    Reply created 22 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2014

    Duct Cleaning

    I was looking to get the ducts in my house cleaned because I new there were rocks in the ducts and I was not getting much air through the vent in my bedroom on the second floor. I was given a time slot of 11am to 1 pm. Steve and Adrian came to my house just after 11 am. They asked me if I had any concerns and I told them about the rocks in the vents and the air problem I am having in my bedroom. The air coming out of the duct in my bedroom is now 10 times better. They did a fabulous job and I learned a few things as well. They also wanted me to follow up with them in a week to let them know how the air was working in the bedroom. I would highly recommend The Duct Cleaning Specialists to family and friends and to others looking for duct cleaning to be done. Again I would like to thank Steve and Adrian for a job WELL DONE. Mike

    Answer from pro:

    Hi Mike, thanks for sharing about your experience with us. Glad you were happy with the work we performed and appreciate you helping to spread the word about our company. Anything else we can help with, give us a call. All the best, Paul

    Reply created 22 Jul 2014
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