The Duct Cleaning Specialists reviews (1866)

Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jun 2014
Duct Cleaning
These guys were great, showed up on time. Got right to work, we went out and they were finished just as we arrived back home. We had this service the day after our house was cleaned and they left zero mess. They even fixed a small problem with our duct at no extra charge and never tried to upsell. I will definitely use them again and feel great knowing that our ducts are clean and disinfected for up to 7 years.
Answer from pro:
Hi Sarah. Thanks for sharing about your experience with us here on HomeStars. Glad you were happy with the service from start to finish. Thanks again for your business and putting your trust in us to get the work done thoroughly and properly. If we can be of any help or service in the future, please keep us in mind. All the best, Paul
Reply created 8 Jul 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jun 2014
Duct Cleaning
Steve and Mat from The Duct Cleaning Specialists were extremely professional and competent. I had a reminder email in advance of their coming, they were prompt for the job, kept me informed of the process every step of the way, did their job in a timely and professional manner and left my house looking cleaner than when they started. They were terrific, we paid for and received excellent service.
Answer from pro:
Hi Colleen. Thanks for sharing about your experience with us here on HomeStars. Glad you were happy with the service from start to finish. Thanks again for your business and putting your trust in us to get the work done thoroughly and properly. If we can be of any help or service in the future, please keep us in mind. All the best, Paul
Reply created 27 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jun 2014
duct cleaning
Mark, who did the duct cleaning our just moved in house, was super! He was on time, hardworking for complete 2 hours (non-stop), and above all, very caring and honest! His job is very neat and clean, and pricing was very clear. We highly recommend this company.
Answer from pro:
Hi Mido, thanks for sharing about your experience with us. Mark is one of our top technicians that has been with us for several years now and a very valuable asset to our company, so were happy he's on our team. Glad you were happy with the decision to have us perform the work and that we were able to get everything thoroughly cleaned. If we can be of any help or service in the future, please keep us in mind. All the best, Paul
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Jun 2014
Duct problem
Paul and his company are the real deal! Genuinely honest, polite and knowledgeable...no deception involved. He not only helped me solve a duct problem created by another company, but also notice that my water tank's gas exhaust pipe had cracked. I hate to think of the consequences if that had gone unnoticed for too long. For that alone, I am eternally grateful...he has truly secured my gratitude and loyalty. Without a doubt, a wonderful company run by an equally wonderful guy.
Answer from pro:
Hi Gemini, thanks for the review *your making me blush* I am glad that you were happy with the service I did for you. It's unfortunate of the service you got from the other duct cleaning company, especially finding them here on homestars, but I'm glad it all worked out in the end anyways. Hopefully the issues have been resolved, and more so about the exhaust, so I'm sure Enbridge will have that resolved asap. Look forward to coming back to fixing the other items and having you as a long term customer. In the meantime, if there is anything else I can help with, please give me a call. All the best, Paul
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jun 2014
Duct cleaning
I am so glad I found this company through Home stars. Paul arrived on time on the day of the appointment and after a quick review of the duct system, suggested I dont need a full job done and did the required cleaning. I am so amazed with his honesty as he could have charged the full amount and I wouldnt have be able to tell if the duct required the full job or not. He charged me only $100 when the initial quote was $400. He explained few things with the system as well. I would recommend his service to anyone looking for duct cleaning service.
Answer from pro:
Hi Percy. Thanks for the review. We're glad you found us on HomeStars as well. Having the system inspected prior to cleaning is important, because sometimes performing the service isn't necessary, as was the case for your home. Doing some touchups to the system and performing a few other services was better off this time around. Thanks again for your business and for putting your trust in us, if we can be of any help in the future, give us a call. All the best. Paul
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jun 2014
Duct Cleaning
I researched online and called some duct cleaning companies. Some said they can do this service for $150.00. I checked with my neighbor and he said that don't go for less price as they didn't have good experience. I read excellent comments about Duct Cleaning Specialist. As per schedule Steve and Matt showed up. They are excellent Techies and completed the job well done. One of my bathroom was getting birds sometime. They cleaned it up also and fumigated with disinfection spray on my request. They are very friendly and answered my all questions. I would like to give them 10 out of 10. I would like to thank Paul, Mariela, Steve and Matt for this fantastic work. Thank you All.
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jun 2014
Duct Cleaning
Chris and Mark arrived on time and were very professional and thorough in their work. They gave me some good tips to keep ducts clean and in fact reduced $70 from the quote for furnace blower cleaning as they felt it was good as is. They clearly explained the pricing and what we were being charged for. They were polite and offered good advice. I am very satisfied with their service and would definitely recommend to anyone looking for high quality, professional, and courteous duct cleaners. Invoice C1375
Answer from pro:
Hi Nathan. Thanks for the feedback. Glad to hear you were happy with our work and honesty, as some services may not necessarily be required. Keeping things honest is what we do, and when the time comes to do the work, it's important to be done properly. Keep us in mind if we can be of any help down the road. Thanks again, Paul
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jun 2014
Had house ducts cleaned
Steve and Mat showed up on time, they explained everything and went to work. They spent alot of time and really did a great job. Left the place tidy when they were done. Would recommend them anytime.
Answer from pro:
Hi Karen. Thanks for the review. Glad you were happy with the work we did. If we can be of any assistance in the future, keep us in mind. All the best, Paull
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Jun 2014
Air Duct Cleaning & Disinfecting
A chipmunk got into one of our floor vents and couldn't get out. Nick & Adrian, two very clean, honest, pleasant & hard working guys couldn't have tried harder to clean the vents and find the little critter and they were successful. We would highly recommend this company.
Answer from pro:
Hi Helen. Thanks for the review. Glad Nick & Adrian were able to address where the chipmunk was, and have the system cleaned & disinfected. If we can be of help in the future, please keep us in mind. All the best, Paul
Reply created 26 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Jun 2014
Duct Cleaning
Excellent and quick job cleaning the ducts, furnace and AC. Nick and Adrian also answered a number of questions and suggested products to help with the cat hair, which was much appreciated!
Answer from pro:
Hi Kerri. Thanks for your feedback. Glad you were happy with the work the guys did and recommendations to help keep your home & system cleaner. If there is anything else we can help with, give us a call. All the best. Paul
Reply created 26 Jun 2014