The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2018

    Hot Water Tank Replacement

    Sam amd Adam are kind and professional. Sam took the time to listen to my concerns and explained the replacement procedure. After the installation he assured that I was content with the replacement, explained the features of the tank and answered all my questions knowledgeably. Thank you!

    Answer from pro:

    There are few things more exciting than a new Hot Water Tank! Thanks for bringing us into the fold, Roxanneduchesne. It sounds like you'll be enjoying nice hot showers/baths for years to come!

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2018

    Replace toilet flange. Put two toilets back on after a flooring installation.

    Replace toilet flange. Install two toilets after a flooring installation. They explained everything in detail and cleaned up nicely afterward.

    Answer from pro:

    Hi Debbiemc, thanks for taking the time to share your great feedback with us! We truly appreciate it!

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2018

    Kitchen faucet replacement, valve replacements

    Thorough, detail oriented. Excellent prep and clean up. The plumber did not try to upsell in any unnecessary way.

    Answer from pro:

    Hi Awgaugh, thank you for the great review! We hope you enjoy your new kitchen faucets and that everything is running smoothly. If not, give us a shout and we'll be there asap! =)

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2018

    Drain clearing

    We had a bathtub that took hours to drain and our sink started to slow down also. Walter was polite and friendly while fixing our problems and answering any questions we had.

    Answer from pro:

    Thanks for the wonderful review, Scott! It sounds like you had a clog in your line. Thanks for giving us the opportunity to clear that out for you! Have a great summer and give us a call anytime. =)

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2018

    Shower repair

    Fix tap unit on shower, tighten valve to prevent water leakage. Estimate longer term repair options, Do general inspection.

    Answer from pro:

    Thank you for the great rating, dbouzek. We love that you're happy with the work that we did on your shower! Thank you again for your business and we hope that you're having a fantastic Spring!

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2018

    SInk repair

    Brain was very friendly, he communicated very well on what he had to do. I would recommend him.

    Answer from pro:

    That's fantastic to hear, Mark! Thank you very much for letting us know how happy you are with Brian's service. We hope you're having a great Spring!

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 8 Jul 2018

    FLow through humidifier purchase and installation

    I believe I paid too much for the purchase and installation. The humidifier costs online less than 200 .....so labor costs over 500 hundred for two hours approximately! One thing I appreciated was the efficiency...installation was fast...but will have to wait for sometime now before I can judge the quality

    Answer from pro:

    Hi Jamal, thank you so much for reaching out to us! First off, we would like to apologize because Homestars did not send us your review until today (May 30, 2019). I assure you that we are taking your concerns seriously and we have shared them with the owner, the technician's supervisor, as well as our Care Manager (Mauri) who will be looking further into this case. Thank you again for your business and, again, sorry for the delay in our response.

    Reply created 30 May 2019
  • Review from Gord
    Rating: 5 out of 5
    Review left on 7 Jul 2018

    Toilet - repair, reveal to floor

    Toilet became disloged from flange pipe. Repair made to refit, reattach toilet. Kept informed during all phases of repair. Very polite. Very good clean up.

    Answer from pro:

    Hi Gord, thank you very much for the wonderful review! There are some things in life that we like to have a strong foundation, and a toilet definitely tops that list. Thank you again for your business and we hope you're having a great week!

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2018

    bathroom blocked pipess. Replaced

    Excellent service. Explanation of project, and complete attention to project throughout. The clean up was impressive also.

    Answer from pro:

    Thanks for the great review, Mcclure!

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2018

    Leaking pipe

    Dustin was very professional and approachable. He explained all the work and answered all our questions. Definitely recommend.

    Answer from pro:

    Thank you for the great review, gdknowlden! It was our pleasure. We'll be sure to let Dustin know how happy you are with his service. Thank you again for your business and we hope you're enjoying all of the great sunshine we've been having!

    Reply created 30 May 2019
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