The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2018

    Kitchen sink

    Very good service, nice and polite people. Have knowledge about the issue. Fixed my kitchen sink that was clogged and my dishwasher. Found it too expensive though, but i had to get it dond immediately.

    Answer from pro:

    Thanks for sharing your experience with us! We're super happy that your kitchen is back up to working order again!

    Reply created 14 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2018

    Hot water tank replacement

    The hot water tank was replaced in a very efficient manner. All work was completed exceptionally, no mess left at all. A few other changes and improvements were nicely recommended and completed as well.

    Answer from pro:

    Hi Wally, thanks for taking the time to tell us about your experience with The Gentlemen Plumbers! It sounds like a FANTASTIC result! Give us a call any time!

    Reply created 14 May 2018
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 30 Apr 2018

    Great Job! Thank you!!

    All toilets (5) and drains in the building were reported plugged at 11:25 a.m. on a Friday. Called the Gentlemen Plumbers shortly thereafter. Two wonderful gentlemen plumbers (Nick and Walter) were here before 1:00. What could have easily been an eight hour job was done in less than four hours. They were very friendly and ever so helpful.....explaining totally what the problem was and how they were going to fix it. Everything was up front and very professional. Thank you!

    Answer from pro:

    You're very welcome! Thanks for the feedback! WOW, only an hour for a response call, that is QUICK! Happy to hear that everything worked out!

    Reply created 14 May 2018
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 28 Apr 2018

    Service

    I needed my ice cube maker hooked up, my garburator was leaking, and a bathroom faucet had a slow leak. Wayne clearly laid out what my options were for each problem. He explained them in understandable terms and gave me the exact price for each option. The work was done in a timely and efficient manner. I really appreciated the complementary house inspection. My thanks again to Wayne and his assistant Fred.

    Answer from pro:

    Thank you very much for sharing your experience with us! We are very happy to hear that Wayne and Fred did such a fantastic job!

    Reply created 14 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Apr 2018

    Sewer clog removal and scope of sewer line, estimate of sewer line replacement.

    We had a sewer back up in our home which is under contract with a potential new owner. Wayne came out, scoped the sewer, removed the clog and discussed the various options open to us to repair the sewer. Wayne was both knowledgeable and friendly and we will await instructions from our real estate agent as to how the potential new owners would like to proceed.

    Answer from pro:

    Thanks for the review! Let us know if there's anything else we can do to help!

    Reply created 14 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2018

    Backflow preventer in my house

    Adam and his helpers were extremely polite, knowledgeable and helpful. I was impressed with their unambiguous pricing policies. They were careful to keep my house clean. Would recommend them anytime!

    Answer from pro:

    Thanks for taking the time to write a review! And thanks for the recommendation!

    Reply created 24 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2018

    Plumbing

    Richard was very professional and exhibited efficient service and kept me informed about the project throughout. We are very pleased customers and will definitely use their services in the future.

    Answer from pro:

    Thanks for taking the time to write a review Kaitlyna. I'm glad to hear you'll choose our services again in the future.

    Reply created 24 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2018

    Service

    My basement toilet was clogged and I had a leak under carpet. Adam and Jack cane in and thoroughly assessed the situation. They took the time to explain it to me patiently and courteously as plumbing is not my expertise. I was impressed by the professional and detailed manner that Adam maintained at all times. He was honest in his assessments and provided different scenarios with possible outcomes. I appreciated the communication and advice that he shared with me. He was polite to my children as well as being personable and numerous with them and giving them recommendations on how to keep our pipes clear and a what not to do scenario, much appreciated. I had to have them out for another service call as the problem was detected underground and not a simple fix. He did give that possible scenario on the first inspection but did other things that helped the basement bathroom for a few days. On 2nd service call they sent a different technician to keep within timelines because Adam was held up on another service call. Damien was also a pleasure and professional. What impressed me the most was after Adam was done his service call he and Jack came over to my place to offer more advice and assist Damien as it might be a city main line issue. But he wanted to provide further direction at no cost benefit for himself. He is knowledgeable, helpful and professional and I would recommend him to anyone that has a plumbing issue. Thank you so much, Crystal Burns

    Answer from pro:

    Hi Crystal. I'm glad to hear you had a great experience with Adam, Jack and Damian!

    Reply created 24 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    Bathroom and Kitchen Faucet Replacement

    I wanted to replace the old bathroom and kitchen faucets in my apartment. I had the Gentlemen Plumbers in previously and was happy with the service so I called them again to do this work. The appointment setup was very easy and I was called about an hour prior to Richard's from Gentlemen Plumbers arrival. The work was done quickly and courteously and Richard took the time to explain the costs before the work was started. Richard also took the time to answer questions about plumbing work I was planning in the future. I plan to have them in again to do these other projects.

    Answer from pro:

    Hi Chris. I'm glad to hear Richard left a great impression! Thanks for taking the time to write a review.

    Reply created 24 Apr 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Apr 2018

    fix 1 toilet, replace 1 toilet

    He explained in detail, issues with the old toilet and the concerns of possible events if it's not replaced. He also explained more about water usage of the new toilet and that dual flush buttons not required as consumption has gone down a lot with the new models.

    Answer from pro:

    Hi Shelley. Thanks for taking the time to write a review!

    Reply created 24 Apr 2018