The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from Deb W
    Rating: 5 out of 5
    Review left on 17 May 2019

    Hot water tank replacement

    Dylan was professional, courteous and efficient. He explained everything that needed to be done and went over everything at the end. He also completed a free home inspection and provided a quote for another issue I was having. Highly recommend

    Answer from pro:

    Hi Deb W., thank you so much for the great review. We're very happy that you are so impressed with Dylan's service during your installation. We hope that you are enjoying the new Hot Water Tank! If you have any questions or concerns, please do not hesitate to reach out to us. We're available around the clock, throughout the week, so you never have to worry about reaching a machine. Thank you again for your business and we hope you have a fantastic weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2019

    Slow shower drain

    Dylan was wonderful. He fixed my shower drain. Was very helpful during the home inspection and gave me great advice.

    Answer from pro:

    Dylan is one of the best! Thank you very much for letting us know how happy you are with his work. Should you have any further trouble with your shower, or anything else on your property, please let us know and we'll send Dylan out to take a look as soon as possible. Thanks again!

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2019

    Fix leaking plumbing

    Fixed the leak we knew about and proactively fixed the toilet and another faucet. Work was done quickly and no mess

    Answer from pro:

    Proactive is 100% better than Reactive! Thank you very much for the great review, Joanne. It was our absolute pleasure doing business with you. Should you have any further trouble with the plumbing on your property, please let us know and we'll be there in a jiffy. We hope you're enjoying the fantastic weather out there!

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2019

    plugged kitchen sink

    cory did a very good job complete with a great clean up too. I would call you gentlemen again.

    Answer from pro:

    We look forward to it! Thank you for taking the time to let us know how Cory 'wow and amazed'. Should you have any more trouble with your sink, or anything else, please let us know. Have a great day!

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2019

    Water leaking from valves under the bathroom sink and inspection of home plumbing

    Laverne fixed our leaky valves under the bathroom sink and also gave us tips on other plumbing issues. We have used Gentlemen Plumbers in the past to replace all of our shut off valves, as well as install a humidifier. Laverne was professional and very personable and I would not hesitate to recommend Gentlemen Plumbers.

    Answer from pro:

    Laverne is a top Gentlemen and we are so happy to have him on our team. Thank you very much for the accolades, Tammy! We'll be sure to let Laverne know how happy you are with his service. It'll make his day, for sure! Thank you again for your business and we look forward to serving you again. =)

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2019

    Plumbing service call

    Plugged toilet on rental unit. Ask for Kyle, he was as professional individual I have worked with, and very quick. The only plumbers in Edmonton I will use!

    Answer from pro:

    That's high praise, indeed! Thank you very much for taking the time to let us know how happy you are with Kyle's service, Joe. He loves hearing how satisfied his customers are. Thank you again for your business!

    Reply created 23 May 2019
  • Review from Laurie B
    Rating: 5 out of 5
    Review left on 15 May 2019

    Leaking hot water tank

    Ryan was amazing, explained everything, did a great job and was transparent about the work and pricing.

    Answer from pro:

    Thanks for the great review, Laurie B. We are very happy to hear how pleased you are with Ryan's work! Should you have any more trouble with your hot water tank, or if anything else on your property gives you a headache, do not hesitate to reach out to us. Thank you again for your business!

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2019

    Toilet replacement

    Had a toilet leak and was recommended to have the whole set replaced. Technician was very professional and courteous. Completed the job on a timely manner

    Answer from pro:

    We always do our best to repair, but sometimes it makes more sense to the client to replace the toilet completely. It also saves them lots of headache in the future. Thank you so much for the great review, Jeff! We appreciate your business and we hope you have a leak-free 2019!

    Reply created 22 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2019

    Leak behind wall to be located

    I had a leak behind a wall on the main floor that was running down and dripping into the basement. The two guys who came were very courteous and competent. They managed to locate and fix the problem to our great satisfaction. All costs were well explained before proceeding. Thanks for the good work!

    Answer from pro:

    Leaks are never a pleasant surprise! Thank you, Anon, very much for calling us when you did. We are happy that we could put a quick stop to that problem and prevent further damage from occurring. Thank you again for your business and we look forward to hearing from you in the future. =)

    Reply created 22 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2019

    Replace out door tap and replace shower head in bathroom. Check toilet and adjusted.

    The work was done very professionally, explained everything to me on exactly what was wrong and how he would fix it. He was very clean and tidy.

    Answer from pro:

    Thank you for the fantastic review, Dorothy! We pride ourselves on treating every home as if it were our own. This means that you can always count on us to clean up after ourselves and treat everything (and everyone) with the respect they deserve. Thank you again for your business. We hope you're having a great Spring!

    Reply created 22 May 2019
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