The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2019

    hot water tank replacement

    supply and install new hot water tank. The quality and efficiency of Dillon was second to none. Very personal guy who took the time to explain all questions and conditions existing in the house related to water and maintenance. Thank you

    Answer from pro:

    Hi David, thank you so much for your wonderful review! We apologize for the late reply (Homestars just published this review on our page today, June 24th). We hope that you've been enjoying your new water tank and we'll be sure to let Dylan know how happy you are with his service. Thank you again for your business and we hope you have a fantastic Summer!

    Reply created 24 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Flooded basement

    This was an emergency call due to bad flossing from a burst pipe. The response was very prompt and the two technicians were very courteous and thorough

    Answer from pro:

    A burst pipe is serious business! Thank you so much for calling us when you did so that we could prevent some potentially costly damage. We hope you have a great weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Clogged drain in the kitchen.

    The tech was great. His name was Corey. He was respectful, and listened to my description and what I had tried to do to fix the clog. He seemed very knowledgable and was professional and casual at the same time. He was through, he snaked the drain a few times to make sure the clog was gone. He inspected the plumbing under the sink for leaks and then inspected the rest of the home. He was friendly and personable and honest. I would recommend him for sure.

    Answer from pro:

    'Friendly, personable and honest' are all cornerstones of our business! Thank you very much for your great review, Lee. It was our absolute pleasure to help you unclog your sink this week. Should it give you any more trouble, please let us know. Have a fantastic weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Replaced header in utility room

    The tech made recommendations on best way to fix the problem. His solution fixed a flaw in original plumbing design that resulted in increased water pressure at the facets.

    Answer from pro:

    That should save you money on your utility bill! Thank you so much for your great review, leseniels. We'll be sure to let your plumber know how happy you are with his service. Have a fantastic weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Water heater replacement.

    The technician, Dylan, was very courteous, knowledgeable and did a very good job. He did an excellent job, very thorough and careful.

    Answer from pro:

    Thanks for the wonderful review, Keith. We hope that you've been enjoying your new water heater (there's nothing like a fresh start!). We'll be sure to let Dylan know how happy you are with his service. Thank yoou again for your business and we hope you have a fantastic weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Kitchen sink

    Vern was absolutely amazing!! Went above and beyond customer service and had me laughing the entire time. Was very Thorough with the inspection and pointed out all things I should have fixed, gentleman plumbers will be the ones I call for any feature needs. Highly recommend Vern! Best plumber out there! Thank you for everything!! Super super Satisfied customer right here!

    Answer from pro:

    Vern has a great sense of humor! It's rare that we see him without a smile on his face. Thank you so much for your great review, k.brown.070, it was our pleasure doing business with you. If you have any further trouble with your sink, or anything else, give us a call and ask for Vern specifically. He'll be your go-to guy plumber from here on out. =)

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2019

    Water Pressure and water Softener

    Was efficient and knowledgeable. Made sure he spent the time to educate us on the issues

    Answer from pro:

    When it comes to customer service and doing things right, we never rush the process. Thank you very much for your great review, davidbenson2. It was our absolute pleasure helping you this week with your water pressure and water softener. Should you have any further trouble, please do not hesitate to reach out to us. Thank you again for your business and we wish you a fantastic weekend!

    Reply created 24 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2019

    Kitchen garb-orator

    Underneath the kitchen sink, the water was dripping. The technician checked and told us the garb - orator needed to be replaced. He explained everything before replacing it.

    Answer from pro:

    Thank you for the great review, riyaper. We hope you enjoy the new garburator! Have a terrific week!

    Reply created 27 May 2019
  • Review from undangferrer
    Rating: 5 out of 5
    Review left on 20 May 2019

    Sump pump

    It was great job. All our sinks, toilets, washer has been checked too. Free of charge. Over all I was very happy with the service provided.

    Answer from pro:

    Thanks for the wonderful review, undangferrer! One of the things are customers love the most is our free Home Inspections. It's a great opportunity for homeowners to become informed on the status of their property's plumbing. We're very happy that you feel the same way! Thank you again for your business and we hope you have a fantastic weekend.

    Reply created 24 May 2019
  • Review from yvelozamy Jean
    Rating: 5 out of 5
    Review left on 17 May 2019

    Pipe repair

    They are doing good work and they are so clean and respectful thank you so much

    Answer from pro:

    Thank you very much for the wonderful review, yvelozamy. It was our pleasure to work on your property and we are very happy that you loved our service! Should you have any further trouble with your pipe, please let us know and we'll be over right away. Thank you again for your business and we wish you a fantastic weekend!

    Reply created 24 May 2019
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