The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2019

    Kitchen water pipes.

    Water everywhere in our kitchen and thru the floor into basement bedroom. Very quick to get here and efficient.

    Answer from pro:

    Thank you for the great review, PWB! At The Gentlemen Plumbers we always do our best to make everyone a priority, especially when there is flooding involved. Thank you again for your business and we're happy that you are so pleased with our service. Give us a shout anytime. =)

    Reply created 30 Apr 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 29 Apr 2019

    Kitchen Sink & Shower Augering

    Hi, I'm actually not 100% satisfied with how the kitchen sink is draining. I washed some dishes yesterday and the sink drained ok, but not very quickly, and some flow started to come up the opposite sink - not enough that it entered the sink chamber, but it might not take long until it starts to back up that much. Can you please do a follow-up visit to auger that sink some more? Thank you, Brett Bernakevitch 403-615-9561 blebernak@gmail.com

    Answer from pro:

    Hi Brett, absolutely! We'll be in touch shortly to see what we can do for you. Thank you for reaching out to us. =)

    Reply created 30 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2019

    Sewer Pipe excavation and repair.

    Our sewer had been replaced and repaired in the 90's; in December last year we had a sewer backup and auger and camera work by the Gentleman Plumbers showed that a portion of the old repaired section had sagged at a connection, and that was the cause of the backup. Although that work left the pipe cleaned out, it was recognized that a further backup was inevitable as some time in the future, so as soon as spring arrived we contracted to have the damaged connection located, the ground was excavated to eight and a half feet to expose the pipe and connection, and the damaged section replaced. The excavation was all done in about six hours and we were without sewer service for only about 45 minutes. There is a guarantee on the work for as long as we own the house. I am very pleased that by spending several hours precisely locating the problem beforehand, the excavation was much smaller than I expected, minimizing lawn and tree root damage, and the whole operation was much faster than I expected.

    Answer from pro:

    We understand that it can be a challenge going without sewer service, even for 45 minutes so we always do our best to keep the impact on our clients as small as possible. Thank you very much for your wonderful and thorough review, fermorp. It was our absolute pleasure to fix the main line for you. If you have any further questions regarding our repair, please do not hesitate to reach out to us. Thank you again for your business and have a fantastic Spring!

    Reply created 30 Apr 2019
  • Review from Harvey B
    Rating: 5 out of 5
    Review left on 27 Apr 2019

    Sewer line replacement from outside to inside house.

    When the plumbers showed up they included me in their job site meeting as to what was going to happen. Very courteous and professional. They had explained exactly everything was going to work and how the line was going to be pulled in. They even cleaned up the mess they had because of the placement of the line. They treated each other with respect as well as treated me with respect. I would definitely recommend the crew that helped me out....THANKS Alan, Jason and Kale.....job very well done!!!

    Answer from pro:

    Thank you very much, harvbuchholz. Kale and the guys are absolute superstars! Sewer line replacements are never a quick and easy job so we always take care to make sure they are done properly. If we can do it with a smile on our face, even better! Thank you again for your business and for the fantastic review! We'll be sure to let the guys know how happy you are with their work. =)

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Apr 2019

    Supply

    Both gentlemen were friendly and courteous. Work was done promptly. They cleaned up when finished.

    Answer from pro:

    We believe that customer service is just as, if not more, important than getting the job done right. Thank you very much for the fantastic review, i.kaye. If you have any more trouble with your plumbing, please let us know and we'll be over in a jiffy. Have a great week!

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2019

    Main plumbing drain auger

    Dan was there on time, explained what had to be done, completed the work and left everything clean

    Answer from pro:

    Punctuality is the name of the game! Thank you for the great review, tradersden. We'll be sure to let Dan know how happy you are with his service. Thank you again for your business and we hope you have a great week. =)

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Clogged kitchen drains

    Tom and Mike were absolutely excellent. They were both extremely thorough in explaining to me my choices of repair, and the cause of my clogged pipes. They were very kind, friendly and courteous. Very clean and very professional. I especially appreciated the complete home inspection provided, and the detailed explanation of potential future issues that may arise. I 100% recommend Tom and Mike and The Gentlemen Plumbers to anyone having plumbing issues. 10/10

    Answer from pro:

    You can always count on us to keep you informed of your home's plumbing. We offer a complimentary home inspection with every job. It is one of the things that our customers truly rave about, and we're happy to hear that you feel the same. Thank you for letting us know that Tom and Mike did a fantastic job, ashleyfoy.o. We'll be sure to let them know. Thank you again for your business and we hope you have a great weekend!

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Hot Water Tank replacement

    replaced two hot water tanks, replaced sewer stack. Did a great job, explained the work, provided a house safety inspection with maintenance suggestions. Worked hard and stayed till 11pm to finish the job.

    Answer from pro:

    You can always count on us to put in whatever time necessary to get the job done right. Thank you very much for your great review, Mark. With Adam on the job, you were in very excellent hands! Thank you again for your business. We hope you have a fantastic weekend!

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Apr 2019

    Install new water pipe

    It was great. Took longer than I expected. Job well done! They were courteous and gentlemen.

    Answer from pro:

    Hi kpopovich, thank you for giving us the opportunity to lay pipe for you! It was our pleasure. We always strive for 100% Customer Satisfaction so please let us know if there is anything we can do for you to bring your score up to a 10/10. Thank you again for your business. Have a wonderful weekend!

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Bathroom toilet installation

    The toilet was not working properly do we had to have it Replaced and the shut off valve replaced and installed a new toilet

    Answer from pro:

    Out with the old and in with the new! Thank you for inviting us over and allowing us to be a part of the process. We hope that you enjoy your new toilet fixture. Should you have any questions, gailwaynenielsen, please let us know. Thank you again for your business. Have a fantastic weekend!

    Reply created 26 Apr 2019
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