The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Apr 2019

    Install new hot water tank

    Old hot water tank was running cold. Tech found that tank had built up calcium. Recommended tank replacement. Crew was clean and very professional.

    Answer from pro:

    Sediment is a common occurrence that, if not addressed, can certainly reduce the life span of a water tank. We recommend that a tank be flushed annually to remove this build-up and to increase the longevity of your water tank. Thank you for the great review on our crew, rickthew155. Our goal is 100% Customer Satisfaction. If there is anything we can do to bring our score to a 10/10, please let us know. Have a great weekend!

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Toilet rebuild

    Had a leaky toilet, Adam came by and fixed things right up in rather quick order. Got a little tired of the continuous upsell, but overall a good guy and a good experience.

    Answer from pro:

    Hi msando, thank you for the great review! We'll have a conversation with Adam to see if we can adjust his approach. Thank you again for your business and we hope you enjoy your fixed toilet. We hope you have a great weekend!

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Furnace

    Justin was very informative and very pleasant to deal with. Was so impressed with your service signed up for you Platinum Club. Will be using your company for any future work.

    Answer from pro:

    Welcome to the Platinum Club, carole_web! You'll love all of the benefits it provides. We'll be sure to let Justin know how happy you are with his service (it will make his day for sure). Thank you again for your business. We hope you have a fantastic weekend. If you have any questions, we're here 24/7. =)

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Kitchen plumbing

    Sean Collins is a true professional. He is knowledgeable about his product and my specific home needs. He was kind and patient with my dogs. I’m going to request him for my future work. Awesome experience thanks to him!

    Answer from pro:

    Sean is one of the best! Thank you for your great review, heatherdutchak! You'll love to hear that you can always request Sean by name for when you have any future need for a Plumber. Thank you again for your business and we hope you have a great weekend! (btw, tell your dogs we say hi!)

    Reply created 26 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    kitchen and bathroom service

    kitchen tap leaking inside and unable to shut off water to sink as shut off valves were badly corroded - also requested tech install new shut off valves under bathroom vanity and fix leaking tap

    Answer from pro:

    It's so important to have working shut-off valves so thank you very much for fixing that for you! Now, if there's any sort of emergency where you need to shut off the water flow, you'll know the valve will work. We appreciate you taking the time to let us know how happy you are with Dave's performance, linda867. Should you have any further questions or concerns, don't hesitate to reach out to us. Have a great week!

    Reply created 24 Apr 2019
  • Review from Nancy and Dan
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Installed a new kitchen faucet

    Hello, the text must have gone to our landline and we did not receive it. Overall the work/service was very professional and well done. Scott quoted on the job ahead of time, he was polite and very thorough with any questions asked. I would not hesitate to use the Gentlemen Plumbers again.

    Answer from pro:

    That's fantastic to hear, Nancy a. Thank you so much for your wonderful review and for your business. We'll be sure to let Scott know how happy you are with your new kitchen faucet. We hope you're having a great Spring! Call us any time.

    Reply created 24 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Replace hot water tank

    Clean professional work was exactly as quoted. Service rep very pleasant to deal with and cleaned up everything before he left.

    Answer from pro:

    Thank you very much for your great review, tennantl! We hope you enjoy your new hot water tank. We appreciate your business and if you have any questions or concerns, please let us know. Have a great week!

    Reply created 24 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    Service was professional and courteous.

    Did a full check of the house, as well as the routine maintenance required. Went above and beyond to explain my touch pad thermostat and how the furnace and ac work together. We are new to this address so the journeyman’s knowledge was greatly appreciated.

    Answer from pro:

    Any opportunity to help, we'll jump at it! Thank you so much for your great review, nk-black. We are very happy that you are pleased with our service. Congratulations on your new home! Should you have any further questions about your thermostat, or anything else, really, please give us a call. =)

    Reply created 24 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    Boiler repair

    Did what was needed, didn't try to upsell me. Was quick, polite, and clean. Showed up with the stuff to start the job, not just a note pad.

    Answer from pro:

    One of the things that truly set as apart from our competition, is that we always arrive with the tools to tackle (nearly) every job. Less running around means a better value for your dollar. Thank you very much for your great review, Rj. We appreciate your business!

    Reply created 24 Apr 2019
  • Review from Kelly Santarossa
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    Leaking toilet

    Very good service and clear communication of issues and costs. I was presented with a range of options and price levels for service. No complaints and I would recommend to others.

    Answer from pro:

    That's fantastic to hear, Kelly! We truly appreciate it when our clients are so happy with our service that they spread the word. That's what makes the job so much fun for us. Thank you so much for your business and for taking the time to leave a review on us. We hope you have a great week!

    Reply created 23 Apr 2019
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