The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from lucy W
    Rating: 5 out of 5
    Review left on 9 Sep 2018

    Change the water pipe

    They’re checking the problem of my water pipe and explain how it goes that they need to change the pipe line.They did the great job!

    Answer from pro:

    Thanks Lucy! We appreciate the great feedback.

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2018

    Hot water tank installation

    Its was done very fast and effecant. He was very friendly and knowledgeable about his work. If I had a question, he would answer with more than required, which I appreciated. Over all a very nice experience.

    Answer from pro:

    That's exactly the experience that we want all of our customers to have with us, so thank you very much for the great review! Should you have any questions or concerns regarding your new hot water tank, give us a call. =)

    Reply created 10 Sep 2018
  • Review from Yutta Hopkins
    Rating: 5 out of 5
    Review left on 7 Sep 2018

    Bathroom toilet leak

    Arrived, kind,courteous,and upfront about what to expect. Fast and patient with questions and concerns. Would ask for him again.

    Answer from pro:

    Thanks for the great review, Yutta! You can always count on us to be there for you whenever you need a plumber. Call us anytime. =)

    Reply created 10 Sep 2018
  • Review from Edmonton Eyelids Ophthalmology & Surgical Facility
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Patient bathroom for our surgical facility.

    Pretty standard toilet installation, but when our brand newly purchased toilet had cracks, Brian rescued us by offering us the spare he had in his van. He did a thorough walk around and checked all of our sinks at no charge - and in our facility we have almost a dozen! I have ALREADY recommended you to all of my staff!

    Answer from pro:

    We just don't quit! Thanks for the great review, we're very happy to hear that Brian stepped up and did his best to ensure that he didn't leave you with any missed surprises. If your team needs anything else from us, pick up the phone. We're always here for those 'just in case' moments. =)

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Toilet repair

    We moved into our new house and one of the toilets wouldn’t flush well. The Gentlemen Plumbers were organized and punctual and very upfront with cost and process. We also had our sump pump replaced the same day.

    Answer from pro:

    You can always count on us! Thanks for putting your trust in The Gentlemen Plumbers, Daria. We are very happy that we could get your toilet sorted out for you. Should you require any further assistance, please let us know! =)

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Multiple bathroom issues

    Dave and Sean were great! Extremely professional and took the time to fully explain costs and options. Their work was top notch and I would not hesitate to use their services again. I will certainly recommend them to family/friends! Thank you!

    Answer from pro:

    Thanks for the great feedback, klynmca, and you are very welcome! We truly appreciate that you took the time to let us know about your fantastic experience with Dave and Sean (two of our best guys in the Edmonton area). It sounds like your bathroom is all sorted now, but if anything unexpected pop up, give us a shout!

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    under kitchen sink shut off valves

    Wayne was extremely professional and polite and explained every detail before during and after the work. Very happy indeed.

    Answer from pro:

    Thank you very much for your great review! We are very happy that you're as pleased with Wayne's work as we are. If there's anything further we can assist you with, don't hesitate to give us a ring. =)

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2018

    Kitchen sink clogged

    Very friendly servicemen but cost was 3-4x more than I expected. Very good service - came within 1.5 hour of me initially calling and it wasn't an emergency.

    Answer from pro:

    Hi Janelle, thank you very much for your review. We're very happy that you enjoyed our service! When we reviewed your file, we noticed that you decided to upgrade to a full clean of your pipe and opted in for our extra warranty that comes with that. That's great, as it will ensure that, if anything does goes wrong (as unlikely as that will be, since we did a complete clean), there will be no charge to get you back up and running. Stress free drains for the rest of the year! Yipee! Thanks again for the kind compliments for your technicians (we'll be sure to pass that along to them) and we hope you've been having a great Summer! =)

    Reply created 31 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2018

    Plumber

    Diagnosed a leaky pipe under my mobile home. Replaced old poly b pipe with pex pipe. Replaced the valve and pipe to the toilet with braided line. Inspected the water tank and furnace.

    Answer from pro:

    Sounds like you're better than new! Thanks for the great review, wentay37. We hope you're having a great Summer! =)

    Reply created 31 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2018

    Clogged double sinks backed up.

    Plumber unclogged the sinks. He checked his work thoroughly to make sure the pipes didn’t leak afterward. He was polite, professional and tidy. He also very clearly explained, ahead of time, the pay system and the work required. Well done!

    Answer from pro:

    We always make sure that our customers are 100% informed on everything that we do and we really appreciate that you noticed that, Dorothy. Thank you so much for giving us the opportunity to fix your sink. Smooth sailing from here on out!

    Reply created 30 Aug 2018